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Inside Ivanti’s AI Strategy To Future-Proof Customer Support Jobs

Allwork

The company started weaving machine learning into its support infrastructure as early as 2018. Now, users — whether logged in or not — can pose questions and receive dynamically generated responses drawn from a federated search across forums, product documentation, and internal knowledge bases. The AI agent already knows.

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How To Manage The Data Security Risks Of Shadow AI Without Slowing Your Team Down

Allwork

It’s tempting to upload financial information, client data, proprietary code, or internal documents into your favorite AI tool to get the quick results your boss or colleague might be demanding. With the right mix of education, transparency, and oversight, companies can harness AI’s power without handing over the keys to their kingdom.

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How Can I Retrieve Corrupt Documents/Drawers? – Ask an Admin

Office Dynamics

Rose asks: The accounting firm I work for converted to digital document management ten years ago. When a drawer goes corrupt there are only three resolutions – restore from backup, rebuild from paper documents, or a combination of both. What procedures do you have in place to ensure you can retrieve corrupt documents/drawers? .

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Future Success Hinges On CEOs Empowering Employees To Experiment With Gen AI

Allwork

Employees who explore and learn AI tools on their own often adopt faster than top-down strategies allow. Yet action does not simply mean adopting new software or drafting a strategy document. It means empowering individuals at every level to experiment, learn, and grow with Gen AI tools.

Training 274
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. ⚙️ Driving Adoption: Learn to lead internal change and boost user engagement.

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No Trainers, No Translations, No Problem: How AI Is Democratizing — And Drastically Speeding Up — Workplace Training

Allwork

The platform allows users to quickly generate videos from prompts or documents and include generic avatars in their videos or even AI avatars of themselves. Previously, the company’s learning and development teams had to purchase training video content from a vendor or repeatedly host and record training sessions.

Training 241
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3 Tips for Learning to Sell Beyond Your Comfort Zone

Success

I sell you water if you’re thirsty; you sell me paper if I need to print out documents or write letters. Try to learn everything you can about them—how they live, work and play, what their core values are, what their needs and goals are —so that you can approach them in an educated manner with relevant ways to solve their problems.

Learning 279