Virtual Moxie

The 2022 Awesomely-Appropriate Holiday-Gift Guide for Colleagues and Clients

Virtual Moxie

Welcome to the 2022 Gift Guide! Curating for this year was so much fun. I kept in mind my want to feature companies and makers I’d not featured last year (and, as you’ll see, I didn’t quite stick to it!),

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Quiet Quitting Doesn’t Create Lasting Workplace Change. Neither Will Quiet Dying.

Virtual Moxie

Have you heard about “quiet quitting?” How about “lying flat,” or #actyourwage? They are all terms belonging to recent movements in reaction to inequity and inequality for employees in “The New American Sweatshop™.”.

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5 Smart Steps to End Micromanaging by a Client or Team Member

Virtual Moxie

Micromanaging, unless it’s a result of a mental-health issue, is a reaction to feeling unsafe.

2022 234

Here’s Why Being Truthful Can’t Include Pretending

Virtual Moxie

More than you’d imagine, I hear from folks who find themselves in uncomfortable situations with colleagues and/or clients that have them upset, concerned about something, feeling worried, or generally feeling off, sometimes for days.

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Elevating the Virtual Interviewing Experience

How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

Always Use Systems That Help You be Utterly Brilliant in Your Work

Virtual Moxie

After my post about micromanaging , Maria reached out with a terrific question: Anastacia, you said that MY systems and processes need to support me well.

2022 207

How to Handle Things When You’ve Said Yes But Should Have Said No

Virtual Moxie

Rose scheduled an on-the-spot coaching session with me. When she called, she immediately shared that she was overwhelmed. As I listened to her, it became clear that she was overextended; she’d simply agreed to do to much for too many (her VA clients, friends, and groups she belonged to).

2021 228

This Business Lesson Took Me a Decade to Unlearn. Here’s How To Do It Faster.

Virtual Moxie

Every-other week or so, we ask the VAs in our community a question meant to spark conversation and learning. I always chime in! Recently, my team posted this: “What business lesson took you the longest to unlearn?”. I was amazed, but it took me a full week to be able to answer it.

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Moxie Tip #21: Biz Owner

Virtual Moxie

Most Virtual Assistants are strong technicians (doing the work that needs to be done). Remember that being a strong biz owner and calling the shots is every bit as important. The post Moxie Tip #21: Biz Owner appeared first on AssistU. Moxie Tips

2021 202

Always Reveal Gifts to Clients Instead of Flaws

Virtual Moxie

Never spin a story. Spinning is absolutely the same as lying. Yet, it’s not untruthful to uncover and expose the other side of, well, anything. It’s the classic glass half empty or glass half full analogy; the glass may be half empty (truth), but it’s equally true to say that the glass is half full.

2021 209

Mandatory COVID Vaccination Policy Template

The federal government is developing a rule requiring employers with more than 100 employees ensure their workers are vaccinated or produce a negative COVID test weekly before entering the workplace. So, what can your organization do to prepare? Get Paycor’s COVID Vaccination Policy Template to help communicate important details to your employees.

Moxie Tip #8: What am I Doing?

Virtual Moxie

Being successful requires you to focus on what you’re doing, and what you want to do. To keep your eye on the goal, ask yourself often, “What am I doing here?” ” There are all kinds of possible layers to the answer(s) your wise self will give you.

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Moxie Tip #5: Communicate Quickly

Virtual Moxie

This week, create a standard around over communicating, and communicating quickly. What do you think is a reasonable expectation for clients to have of you? What would you want to be able to expect from others? Be sure to offer no less than that.

2021 207

Moxie Tip #9: Focus on Your Own Stuff

Virtual Moxie

You can’t truly be focused on your own stuff if you have one eye focused on everyone else’s. Plus, an overabundance of looking around dulls your creativity. Stay focused and creative. The world needs what you know how to uniquely offer.

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Moxie Tip #4: Communication

Virtual Moxie

You cannot afford to under-communicate, or communicate late. If you’re worried that something you’ve done (or not done) will upset your client, not communicating will just make it worse. No matter what you need to say, communicate what needs to be said quickly.

2021 206

Moxie Tip #7: Choosing Clients

Virtual Moxie

As a virtual assistant, you absolutely have the right to work only with clients you purposefully choose. If someone tells you that makes you sound entitled, let him/her know you are…entitled to every single possible good thing, including clients of your own choosing.

2021 202

Moxie Tip #10: Goal!

Virtual Moxie

Keep your focus on what you want and WHO you want in your practice. If you don’t know, or you don’t pay attention, how can you reasonably expect to manifest it? The post Moxie Tip #10: Goal! appeared first on AssistU. Moxie Tips

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Moxie Tip #3: Being Away

Virtual Moxie

It’s important to have high standards around how you’ll handle times when you simply cannot work, whether that’s due to vacation, illness, or just a personal day. When deciding, think about the distinction between the words “depended on,” and “dependent on.”

2021 201

Moxie Tip #6: Discretion

Virtual Moxie

A client has the right to expect discretion at all times. Be smart…talk to your clients specifically about what they think it’s ok for you to share with others about your work with them. Then, be sure to never cross that line. The post Moxie Tip #6: Discretion appeared first on AssistU.

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Moxie Tip #1: Focus on Plan A

Virtual Moxie

In all areas of your life—life, work, relationships, money, business, etc., ditch your plan B. Nothing great comes from having a fall-back plan. Consider marriage. Anyone getting married knows that divorce is possible if she gets in and wants out.

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Moxie Tip #2: Spare Time

Virtual Moxie

Have high standards for your spare time, rather than consider it unmeaningful. Consider the time precious, and fill it with what matters to you. Don’t create spare time and fill it with more work. Instead, do what you love, always, in all ways.

2021 173

Why You Need to Raise Your Fees and How to Make it Happen

Virtual Moxie

Setting your fees for profitability is a complicated matter , and one we are happy to help the mentees in the Virtual Mentoring Program navigate so that they know how to set themselves up for it in their new businesses from the jump. But raising fees is simple.

2022 130

The Ten Commandments Of Managing Stress

Virtual Moxie

You are a child of the universe no less than the trees and the stars; you have a right to be here. And whether or not it is clear to you, not doubt the universe is unfolding as it should. — Max Ehrmann. Starting a new virtual assistant biz is stressful. No way around that.

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Moxie Tip #22: High Quality Life

Virtual Moxie

The higher your standards, the higher quality clients you’ll attract, and in turn, the higher quality life you’ll live. Lots of people would say that you need better boundaries. But boundaries are about what people can’t do, and standards are about how you live your life.

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Want to Attract Ideal Clients? Raise Your Standards.

Virtual Moxie

I’ve said before that I’ve yet to meet the VA who couldn’t stand to hike up her business standards. This isn’t because everyone has lousy standards, but because as soon as standards are created, and person starts living and working within them, she changes for the better.

2021 151

Moxie Tip #23: Leadership

Virtual Moxie

Truly successful Virtual Assistants lead in a variety of ways: in their profession, with their clients, and in changing the way the world works. No matter where you are in your VA journey, you can always be a leader for someone else. The post Moxie Tip #23: Leadership appeared first on AssistU.

2021 130

The 2021 Awesomely-Appropriate Holiday-Gift Guide for Colleagues and Clients

Virtual Moxie

. Welcome to the 2021 Gift Guide! Oh, how I love this time of year.

2021 130

To the OG VAs: Do We Have the Moxie to be Legends?

Virtual Moxie

This is for you if you’re an OG VA….say, say, in your business for more than 10 years. In 2006, Oprah created the Legend’s Ball to honor a group of black women who had paved the way for others.

2021 130

Moxie Tip #19: All Things to All People

Virtual Moxie

You can’t be all things to all people. To try is to set yourself up for failure. Instead, take the time to figure out who you are, what you want, and what you offer. Then go after it! The post Moxie Tip #19: All Things to All People appeared first on AssistU. Moxie Tips

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Moxie Tip #18: Running the Show

Virtual Moxie

Run your business; don’t let it run you. The post Moxie Tip #18: Running the Show appeared first on AssistU. Moxie Tips

2021 130

Moxie Tip #17: Push/Pull

Virtual Moxie

First do what YOU want, and then attract the clients who think that’s terrific. Pull is far easier than push. The post Moxie Tip #17: Push/Pull appeared first on AssistU. Moxie Tips

2021 130

Moxie Tip #16: Building Trust

Virtual Moxie

Some people are naturally easily trusting. Others struggle. If you have a client who’s struggling, suggest that s/he give you a small thing to handle (take a small risk). Handle it superbly. Make sure s/he’s delighted. Do it again. Then again.

2021 130

To Deepen the Relationship, Meet in the Middle

Virtual Moxie

In any interaction with a client, there’s your space, her space, and the space between you that’s available to be shared.

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How Can You Be Sure That It’s Time?

Virtual Moxie

How can you be sure that it’s time to let a client go, time to change your business model, time to find training or sit for a certification, or time for…well, anything, really? When do you really know that you’re ready?

2021 130

Moxie Tip #15: Saying No

Virtual Moxie

You can. You should. If you always do what’s best for your biz, there’s no way around doing it. And guess what? There’s never a reason to feel guilty for doing what’s best for you. You can’t please the world all the time, but you can and should please yourself.

2021 130

Moxie Tip #14: Respect Resource Limits

Virtual Moxie

Among the things a client has the right to expect from you is that you’re respect the value and limits of his/her resources. It’s easy to understand that you should be careful about spending the clients money (one of the resources), right?

2021 130

Information You Need Cannot Be Optional For Your Client

Virtual Moxie

In your virtual assistance practice, having an intake process which, in part shares how you work, and that also collects information about the client (contacts, preferences, systems, etc.) so that you can provide quality care is smart to have.

2021 130

Moxie Tip #13: Model Your Ethics

Virtual Moxie

One of the hallmarks of a terrific and successful Virtual Assistant is not only having great ethics, but modeling them for her clients. Isn’t leading great? :). The post Moxie Tip #13: Model Your Ethics appeared first on AssistU. Moxie Tips

2021 130

Should You Agree to Requests for Sample Work From Potential Clients?

Virtual Moxie

Call them sample projects, test projects, or anything else you like…as a professional virtual assistant, should you do them if asked by a potential client? My opinion is a big, fat nope. And it’s not only because you deserve to be paid for your work, which you clearly do.

2021 130

Moxie Tip #5: Communicate Quickly

Virtual Moxie

This week, create a standard around over communicating, and communicating quickly. What do you think is a reasonable expectation for clients to have of you? What would you want to be able to expect from others? Be sure to offer no less than that.

2021 130