Choose Your Method of Communication Effectively – Email, Phone, In.

The Office Professionals Place

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or what about the barrage of emails that go back and forth on one particular subject and still nothing gets accomplished except the art of confusion? DO use email for informational purposes (i.e.

2009 100

Understanding The Basics Of Cold Emails

Recruit CRM

At some time or the other everyone is supposed to use cold emails. Cold Email Marketing has a response rate of 29% when the email is personalized. Still, cold emails remain one of the best tools to recruit new candidates. Are Cold And Spam Emails The Same?

2020 67

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10 Tips for Taking Effective Phone Messages

Ian's Messy Desk

Home About Contact Me Links Sitemap 10 Tips for Taking Effective Phone Messages Posted by Ian McKenzie Written on October 14, 2010 If youre new here, you may want to subscribe to my RSS feed. Write it down on a piece of paper, preferably a phone-message pad. Comment by Ian McKenzie on October 14, 2010 @ 4:21 pm Trackbacks Leave a comment Subscribe to blog posts by Email The Essential Motivation Handbook The Zen Habits Handbook for Life!

Phones 155

Who Called? Use A Phone Call Log!

Professional Assistant Blog

Use A Phone Call Log! By The Professional Assistant on Thursday, October 09, 2008 Filed Under: MS-Excel , Organize , Productivity D o you find that when you receive phone calls or voice mail messages, you cant remember who called, what time they called, who they were trying to call, etc? You can purge the files as needed, depending on your companys situation and/or policy. If youre looking for a business phone system , check out the PBXs that are currently on the market.

2008 100

We Know We're Rude With Our Phones -- But We Don't Do Anything About It

On The Job

Employees used their phones to do just about everything -- banning them from work would be like asking them to work with both hands tied behind their backs. But the one thing that hasn't changed is that people are still annoying others with their phone use. They still yell into their phones. They still goof off on their phones instead of working. Eighty percent say it's inappropriate to check a phone during a meeting, but 50% admit doing it.

2018 131

Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. A+ – you answer the phone personally with a warm greeting and a smile on your face F - they have several confusing options with a menu that goes on forever, none of which pertain to every caller It is time to try on the shoes of your customer.

Phones 130

Adhering to the "Open Door" Policy

Professional Assistant Blog

Home About Me Advertise Adhering to the "Open Door" Policy By The Professional Assistant on Tuesday, February 19, 2008 Filed Under: Meetings , Prioritize I n my last job, I had my own office. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed. Just remember, if your company has an “open door” policy, please adhere to it.

2008 100

Using Email Effectively

Ian's Messy Desk

Home About Contact Me Links Sitemap Using Email Effectively Posted by Ian McKenzie Written on June 18, 2010 If youre new here, you may want to subscribe to my RSS feed. The signature automatically displays at the end of every message and typically contains contact information such as your full name, department, web page, and phone/fax numbers. When responding to an email that contains an attachment, use Reply without Attachment(s) option.

Email 109

How Simple Policies Can Change Your Business

While this makes sense, it doesn’t mean you should ignore behind-the-scenes business administration tasks, such as setting policies. Policies that outline how you run various elements of your business, and why you do it that way, set boundaries and create a foundation for the business. Having policies like this can often be the difference between a good business and a great business. Telephone Policies - What phone numbers will you share with your clients?

Time Spent on Social Networks Exploding; Email and IM Fading

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   We are using email and instant messaging less.    From the article: "the uptick in social networks led to the 28% and 15% declines in email and instant messaging, respectively."

Why a Single Phone Line is All You Need

The Marq

TheMarq A Human Perspective on Business and Life Why a Single Phone Line is All You Need Technology Review I’m writing today about the use of a single phone line for all business and/or personal phone and SMS communication. A complete UC package involves other services such as email, IM, and presence meta data. Just like an email, you can also forward your voicemails or download and archive them on your computer or network.

Cubicle Etiquette 101

Professional Assistant Blog

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you work in a cubicle, here are some guidelines to follow for good cubicle etiquette: You see the person you wish to talk to on the phone. If you need to talk on the phone, make sure that you keep your voice to a lower volume.

E-mail Etiquette

Laughing all the Way to Work

Email is no longer just for personal use, with all our accepted short forms: LOL, U, GB and a co-worker's favourite, OMG! With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting.

2007 100

Virtual Assistants: Eliminate Last Minute Requests From Clients

Step It Up VA Coaching

Share your office hours (including time zone) and let them know you’re a phone call or click away. How to send work to us: Let clients know where work should be emailed and what to send. Uncategorized business policies business standards client demands client emergencies managing client expectations virtual assistant virtual assistingBy Donna Toothaker. In a perfect world, clients would never make last minute requests.

2011 125

Miscommunication, Misfiled, and Misplaced = Misrepresentation

The Office Professionals Place

Sunday, August 22, 2010 Miscommunication, Misfiled, and Misplaced = Misrepresentation A work day consists of filing, answering phones, greeting visitors, and a host of communication efforts with coworkers, supervisors, and customers, plus other duties and responsibilities that can get overwhelming.

2010 135

Top 5 Tips for Avoiding Employment Lawsuits

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business Make certain that you have strong, unconfusing policies on employment. A good recordkeeping policy is essential. A good record-keeping policy is essential. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. E-Mail me or follow me. You ask a question, I answer!

2010 138

Is Facebook Replacing Traditional Websites?

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. generated more traffic and emails than usual.   The

Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business A lot of policies were focused was on helping small businesses with a “£2.5 However, these headline grabbing, unsubstantial and inflated promises hide many policies that will place a huge strain on SME’s. Not policy. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment.

2010 116

What To Do When You've Been Insulted | Men With Pens

Men With Pens

His emails are usually brief, casual, and mention something like, “Have a nice weekend,” or “Hope everything’s good with you.” So it was weird to get an email that was so stilted and formal that it sounded like it was written by the Queen of England’s chamberlain to someone she was too polite to outright call a waste of space. There were a few comments in the email that were very polite little jabs at the quality of my work, or so they seemed to me.

2010 58

Help is Here: Productivity and Systems Packages for Overwhelmed Entrepreneurs

Denise Aday

Includes: Initial phone session. Follow-up questions by email for 30 days (60 days for combo package). Up to 2 phone calls per week. Email follow-ups. Tags: uncategorized delegation Getting Things Done improvement life balance organization planning policies procedures productivity services systems time management training virtual assistant As announced here , we recently added productivity and systems services for enhanced client support.

2010 48

Top 5 Tips for Writing a Staff Handbook

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business Include policies on issues such as discrimination & discipline so that your position is clear and in writing. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. E-Mail me or follow me. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2010 100

Mobile Threats – What Stays in Your Mobile Without Your Permission

Dumb Little Man

According to a study , 70% of employees use their smartphones within their office environment and 71% spend over two hours a week to access company information on the phone. Our phones are our constant companions, whether we like it or not. Your work emails and resources.

2020 219

5 Types of Insurance You May Need But Haven’t Heard Of

Dumb Little Man

The solution is cyber liability and privacy policies. These data can include basic information, like names, addresses, email address and phone numbers. Cyber liability insurance policies can cover these businesses in the event of emergencies. With a policy against unfortunate accidents, you can enjoy as many adrenaline-fueled escapades as you want. Pet liability insurance is sometimes included in home insurance policies.

2017 165

This outed priest’s story is a warning for everyone about the need for data privacy laws

Vox Open Sourced

It used this to track a phone belonging to or used by Monsignor Jeffrey Burrill, who was an executive officer of the United States Conference of Catholic Bishops. But it does say in its own privacy policy that it shared users’ age, gender, and location with advertisers until April 2020.

2021 78

Motorola Droid and CLIQ

The Marq

TheMarq A Human Perspective on Business and Life Motorola Droid and CLIQ Technology Review I’m in the midst of changing my phone. I was considering one of the Android phones and the Motorola CLIQ has stood out given the tight integration with Google Apps and social networking sites such as Twitter and Facebook. Ive waited YEARS for Verizon to get a decent Smart Phone. I am still giggly with excitement over how great this phone is!

2009 43

Be a Dog: Be Here.Now.

The Marq

Call to Action Have you ever sat in a meeting or held a conversation with someone only to be interrupted by a phone ringing? One involved a meeting where all four of us placed our cell phones on the table while discussing the business at hand. I can understand if you’re expecting an urgent call, like from a sick grandmother, if you’re a surgeon, or an on-call IT personnel, in which case monitoring your phone is a necessity.

2010 40

Protecting Your Network From Cyber Criminals

Dumb Little Man

All secure corporations will have a remote access policy that requires employees to use a virtual private network (VPN). Now, most employees use their tablets and smartphones for common work activities such as email, instant messaging, and data sharing. First, as CISO you must outline a mobile device policy for the organization as a whole. Some companies still distribute locked-down phones and tablets to their staff.

2019 173

Topic Changes for TheMarq

The Marq

TheMarq A Human Perspective on Business and Life Topic Changes for TheMarq Site Policy I mentioned in a post last week that I was reconsidering the topics and format of information covered on this site. NOTE : In case you’re interested in becoming a guest writer, feel free to email me. Posted by Arash Sayadi on Thursday, November 19, 2009 Topic: Site Policy 2comments: GolferNewb said.

2009 43

Educating the Virtual Assistant Marketplace

Denise Aday

I had a wonderful phone conversation with a prospective client today. If clients call or email outside these hours, they don’t expect to hear from me until the next business day. Tags: uncategorized clients customer service policies virtual assistant Unfortunately, even though we seemed such a good fit otherwise, I may not be able to work with him due to an after hours access issue. As an entrepreneur, I often work many – and odd – hours.

2008 40

“Housing discrimination is alive and well”: Watchdog group sues 36 realtors and landlords in New York

Vox Open Sourced

Out of hundreds of phone calls, HRI selected the cases where it found a realtor or landlord explicitly rejected a prospective tenant for inquiring whether they could pay with a voucher. LISTEN: Defendant EXIT Realty Group on the phone with undercover tester.

2021 88

The E-tiquette of E-mail

Laughing all the Way to Work

Watson Associates gives the following e-mail tips for Email Salutations in her e-bulletin Business Writing Updates: “There are several options for starting an e-mail in North America as our business culture is not as formal as other areas. Your company may have a policy on what they want you to include in the signature line and what it should look like, but generally you would include your name, title, company name and address, telephone and fax number.

2008 100

12 Clever Ways You Can Earn Money From Your Computer Today

Dumb Little Man

Common duties include managing calendars, replying to emails, managing social media posts, and entering data. People who are good at talking on the phone, de-escalating situations, and have a lot of patience can excel as customer service representatives.

2020 234

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

A Welcome Packet is a document – it can either be printed and mailed or digital and emailed – that you send out to your new clients when they sign up to work with you, and cements the relationship you are about to have with them. It sets out specifically what your terms and conditions are, i.e. payment policies, payment methods, confidentiality etc. And I *highly recommend* that you tell your client to fax or mail this form to you, and not email it.

2014 183

Managing your boss’s schedule like a mega star

Practically Perfect PA

Basically, the do / build method means that you block time for ‘doing’ tasks, such as answering emails, attending meetings or writing reports, and you block time for ‘building’ tasks such as training, brainstorming, networking or strategic thinking. They should have time each day to review emails, prepare for meetings, catch up on reading and importantly some time for them to have breathing space (for lunch or just to think things through). Email Management.

2017 182

Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

The last time I needed the phone number, I looked online. One friend refers you to someone who only has an email address, a generic address like Would you search online for Anne Potter before writing her an email? Compounding the problem was the president giving me an email address. They emailed me “You’ll have to buy from Amazon&#.

2010 57

What To Do When Debt Collectors Harass You at Work

Dumb Little Man

The calls increase and soon, you’re stuck turning off your phone while you’re at work. They can also ask to verify your physical address and phone number. As long as you can reasonably answer the phone while at work. It’s a good idea to let collectors know your workplace policies for personal calls, either in a letter or over the phone. What about texts, faxes, and emails, does this law apply to those? Being in debt is a job in itself.

2018 141

Writing Rush | Men With Pens

Men With Pens

Alright, well, I know he emailed me to let me know I had a broken link in a post. And I know he was interested in what that link led to, which made me think well of him, so I emailed him back. In less than 5 emails, in fact. This is perhaps my most important rule of thumb, whether writing books, blog posts, or emails. Then one day it dawned on me, “Hey, dumbass, send yourself an email.&#

2010 55

IT Infrastructure Management Opening

The Marq

TheMarq A Human Perspective on Business and Life IT Infrastructure Management Opening Job Posting I received the email below from one of the recruiters Ive worked with in the past. If youre interested, please contact her direct via contact information at the bottom of the post.

2010 43

Productive Communication: You Don't Have to Yell To Be Heard - Part 2

Stephanie LH Calahan

  Meetings can be a room filled with a number of people or a phone call between two people and everything in-between.  Database groups, email, text messaging, private social media groups, etc.   If you are delivering a new policy for your company or department - you probably need a meeting. When small businesses begin to go through process improvement activities, often the business owner will decide on new policies or procedures during off-hours. 

2011 189

Just how much time is lost to disorganisation?

Practically Perfect PA

Over the course of a working lifetime an office worker will drink an average of 24,684 cups of tea, disagree with colleagues 479 times and send a staggering 400,816 emails. On average, office workers will also be on the ‘phone for a total of two years and three months, making 158,982 calls during their entire career. So, getting organised and implementing policies or a filing system to help life in the office run a little more smoothly could be very worthwhile in the long run.

2016 149

5 Steps to Increasing Your Cash Flow

Office Organization Success

Have clear payment policies in place. Talking of declines and other ‘uncomfortable’ payment issues, make sure you have a clear policy in place for how you’re going to collect on non-payers. How do you contact them, i.e. phone, email, certified letter, and how long do you leave it before making contact with them? You’ve done it!

2015 179

Problems With No-Shows, SOLVED!

Virtual Moxie

We live in a world where you can’t move an inch without bumping into someone with a mobile phone. So, while emergencies do happen, and it’s possible that a person could get into a situation where she has to no show, it’s incomprehensible to me that a call, a text, or an email couldn’t be sent in advance, or as soon as possible after the missed appointment to explain and apologize. As soon as that email leaves me, I move on to someone or something else.

2013 159

3 Tips to Ensure Remote Workers are Accountable

Office Dynamics

As a business owner, you’ll want to check in with your remote workers on a pretty regular basis, either through scheduled phone calls or with email updates. When you give them the phones, show them how to use the Do Not Disturb features within the smartphone, including the phone’s versatile silent mode that lets workers decide who can call them when they are off the clock, and which sounds and alerts they can block.

2016 113