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The Importance of Rapport and Communication for Assistants The importance of rapport and communication for Assistants can not be underestimated. As an Assistant, your ability to establish strong relationships, understand others, and manage conflicts can significantly impact your collaboration, influence, and overall working environment. In this [.
Do you remember when the term “virtual assistant” seemed to be everywhere? We’re not talking about Alexa or Siri here , but individuals running their own businesses providing invaluable virtual services. It felt like new virtual assistants (VAs) were emerging daily. With its widespread presence, many started to believe that the market for virtual assistants had reached its saturation point.
You’ve heard it before: Emotional Intelligence (EQ) is the best predictor of highly successful people. They’re emotionally balanced, in tune with their gut and have the innate ability to listen, empathize, creatively solve problems and basically take over the world. The good news is, you can improve and develop your emotional intelligence over time with daily practice. 1.
The latest edition of LinkedIn’s Workforce Confidence survey revealed that only 26% of U.S. professionals plan to ask for a raise in the upcoming six months. This is a decline from 29% the previous year. This could be because of employee awareness of the U.S. inflation rate and corporate leaders being less inclined to offer raises. However, there’s been a notable exception to the hesitation: Generation Z.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
Three quarters of UK knowledge workers say they have an unhealthy relationship with work and two thirds of those say that work has had a negative effect on their health and wellbeing. That is one of the headline findings from a new report into the working lives of 15,600 people worldwide from HP. The report also suggests that three quarters of respondents would take a pay cut to be happier at work or to work wherever they want.
I bet you’re thinking, “Hey T.Marie, what’s the deal with side hustles stuff?” Believe me, I’ve asked myself the same thing. Have you ever felt you just needed to do something? When the idea of creating themed side hustle guides first came to me, that’s how I felt. Let’s be honest with one another; a lot of people are struggling financially right now.
Emotional intelligence (EQ) plays a pivotal role in shaping our futures. Mastering the components of emotional intelligence makes relationship-building easier, both personally and professionally, and is critical to developing effective leadership skills. It even plays a role in boosting your personal motivation. While your intelligence quotient (IQ) may help you navigate problems and find solutions, EQ provides professionals with the talent to build communities willing to carry out those solutio
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Emotional intelligence (EQ) plays a pivotal role in shaping our futures. Mastering the components of emotional intelligence makes relationship-building easier, both personally and professionally, and is critical to developing effective leadership skills. It even plays a role in boosting your personal motivation. While your intelligence quotient (IQ) may help you navigate problems and find solutions, EQ provides professionals with the talent to build communities willing to carry out those solutio
In a recent survey, 51% of participants blamed their boss for not taking the right steps to support their mental well-being. Well-being washing happens when employee perks are offered in exchange for huge workloads and long hours that lead to burnout. Genuine efforts to support employees include fostering real work-life balance and leading by example, having open conversations about mental and physical health, and adopting self-care programs.
Managing stress and enhancing resilience: A guide for Assistants In our fast-paced world, stress has become a familiar companion in our lives. As Assistants, you face unique challenges and pressures that can lead to increased stress levels. However, managing stress and enhancing resilience are essential skills that [.
As the last blazing hot days of summer come to an end and the kids settle in for another school year, working moms (and all parents, really) are bombarded with the message, “Soak up these days! You only have 18 summers with your kids. Savor the moment.” The concept originated (arguably) with Jim and Jamie Sheils , author and parents of five kids, who wrote The Family Board Meeting and are also real estate investors.
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
As coworking continues to grow and adapt to meet the new work reality, spaces are evolving into social clubs, places of genuine belonging, thriving hubs for connection, entrepreneur communities, homes for creatives, and buzzing third spaces. Transactional spaces are busy renting desks and offices to whoever will buy them. Those banking on transactional relationships in lifeless spaces will be left behind as people flock to spaces of connection, belonging and humanness.
Two thirds of IT workers and nearly half of office workers think that generative AI may come for their jobs within five years, according to a new report from Ivanti. The poll of nearly 8,000 respondents worldwide also suggests that 57 percent of people report ‘serious friction’ with workplace technology at least weekly and 61 percent say negative experiences with work tech affects their morale.
In this episode I’m joined by Mark Mears , the founder and chief growth officer for L.E.A.F. Growth Ventures. A visionary business leader, he’s been recognized as a #1 best-selling author, a keynote speaker, and an invaluable consultant. During our conversation, we dive deep into the “purposeful growth revolution”, understanding how one can grow from a leader into a legacy builder.
The age of AI is here. Three in four small business owners report that they are interested in using it in their business. Yet, 46% say they have a beginner’s level of understanding of what it can do for them, according to a poll of 480 businesses across the U.S. by Constant Contact. This leaves quite a few with much room to learn, improve and understand exactly how they can leverage AI for their business needs, to ultimately make more money as they do less work.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
TikTok recently unveiled MyRTO, which is designed to monitor office attendance through badge swipes. This move, meant as a unique attempt to coax employees back to their desks using custom data-collection technology, has been met with disapproval and concern. TikTok spokesperson Jodi Seth has defended the tool, stating that MyRTO was designed to provide clarity and context regarding in-office schedules and expectations, aiming to foster more transparent communication.
Fully remote workers can have a 54 percent lower carbon footprint compared with fully in-office workers, and all forms of remote and hybrid working have the potential to cut emissions, according to a new study from researcher at Cornell University and sponsored by Microsoft. The authors conclude that lifestyle choices and work arrangements playing an essential role in determining the environmental benefits of remote and hybrid work.
"AI can be a transformational tool in our fight against climate change," says Sims Witherspoon, a leader at the AI research lab Google DeepMind. Using wind power as her case study, she explains how powerful neural networks can help us better predict Earth's changing ecosystems and accelerate the breakthrough science needed to create a carbon-free energy supply.
Decision-making doesn’t need to be difficult. But as a starting point, small business entrepreneurs and corporate teams alike must engage in thoughtful strategic planning. That includes understanding and gaining an advantage over larger competitors through knowledge of your position in the competitive landscape. Here is where conducting a SWOT analysis can help.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
One of the most intriguing prospects for AI in the future workplace lies in its potential to moderate human workers. The future of work under AI moderation holds immense promise, but also significant challenges. To avoid a “Big Brother”-like scenario, it’s crucial to establish clear rules and safeguards around the use of AI in the workplace.
The new digital edition of IN Magazine is now available, free to read here. Print copies will be mailed out to subscribers soon. In this issue: we talk to incoming BCO President Despina Katsikakis about whippets and, less importantly, her history of pioneering workplace innovation; we visit a new space in London that proves biophilia is about a lot more than a plant wall; a special supplement produced in partnership with BVN explores the multi-faceted complexity of retrofit; Helen Parton explore
Climate change doesn't care about ideological divides, says policy analyst and China expert Changhua Wu. Here's what she says the US can learn from the progress China has made on the clean energy revolution -- and why collaboration instead of competition is the key to avoiding climate catastrophe. Want to help shape TED’s shows going forward? Fill out our survey !
Being the first woman to make it to the top of your industry makes you a pioneer. But to do it in the alcohol beverage industry makes you something even better: the torchbearer for all the other whiskey-making women watching you. That’s the case for Lexie Phillips, who was named assistant distiller in early 2020, and has since cemented her status as a woman who knows Jack.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
In remote settings, employers often grapple with ensuring that their staff are in good health and well-being, especially as these factors directly influence productivity and engagement. An organization that actively invests in their health and well-being through cutting-edge healthcare solutions gains a competitive edge. Enhanced trust leads to increased employee satisfaction, which is intrinsically linked to higher retention rates—a critical metric in assessing the long-term success and sta
Over two thirds of UK employees do not feel a sense of connection and belonging at work, according to a new poll from Reward Gateway. Loneliness, disconnect, and isolation are all in a day’s work, according to the study. It suggests that almost a quarter of respondents (24 percent) often experience loneliness at work. Gen Z workers, aged between 18 and 24 years, are the most likely age group to feel this way (32 percent).
The word "sustainability" gets thrown around a lot these days. But what does it actually mean for humanity to be sustainable? Environmental data scientist Hannah Ritchie digs into the numbers behind human progress across centuries, unpacking why the conventional understanding of sustainability is misleading and showing how we can be the first generation of humans to actually achieve it.
Michael Costello dressed Beyoncé in a handsewn white lace and nude mesh dress for the Grammy Awards in 2014. This was four years after the fashion designer competed in the eighth season of Project Runway. He came in fourth and also appeared in the first season of Project Runway All Stars—but he claims the Beyoncé dress was his turning point. Almost a decade later, Costello’s celebrity clientele includes Jennifer Lopez, Lady Gaga, Kate Hudson, Celine Dion and Mariah Carey.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Today’s office work puts our bodies into physical situations for which we were not adapted. One of the key drivers of poor worker health is office sedentism : sitting in one place for long periods of time. In activity-based working (ABW) offices, employees don’t have fixed desks or offices, and choose among a wide range of spaces to perform the specific activity they are working on at the time.
Overview: The Power of a High-Converting Website Hey there, fellow entrepreneurs! Today, I’m diving deep into the world of high-converting websites. In this digital age, having a website that genuinely connects with your audience is a game-changer. It’s not just a website; it’s your secret weapon for turning visitors into raving fans and boosting your… The post Does Your Business Need A High-Converting Website?
Your favorite pair of jeans -- the ones you refuse to throw out -- are actually a part of a global climate solution, says fashion entrepreneur Josephine Philips. When you value your existing clothes instead of chasing the latest trends, you help reduce waste and protect our planet for generations to come. Learn more about the impacts of what you wear -- and the incredible power of repairing your clothes.
Valerie Trapunsky is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, and author of Delegation Nation: How Entrepreneurs and Assistants Can Thrive Together in a Remote World. In this episode, Valerie talks about over-communication in a remote setting, delegation as an assistant, and the importance of character in entrepreneur <-> assistant partnerships.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
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