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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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AI Has Turned Everyone Into An Agent Boss — Now Everyone Needs Leadership Training

Allwork

Promotion came first, and then — if you were lucky — you’d get formal training in how to delegate, give feedback, align teams to strategy, and handle tough conversations. That means breaking work into steps, directing it to the right tools, and integrating results into a cohesive output. For years, management was a milestone.

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3 Daily Tasks AI Can Do That Will Transform Your Workday

Allwork

AI-powered tools can transcribe meetings in real time, summarizing key points, action items, and decisions made. With tools like Asana AI Studio, teams can automate meeting notes and create actionable follow-up tasks directly within their project management platforms.

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7 Examples of Good Customer Service to Build Customer Loyalty

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As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

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You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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AI Tools for Small Business Growth: Level Up Your Business Quickly & Efficiently

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To help you get a handle on AI tools for your small business, well cover why AI matters for the growth of your business, areas you can use AI immediately and effectively and examples of AI products you can use. Because chatbots can run 24/7, your customers can have bespoke support at all hours. blog posts, SEO briefs, website copy).

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Has Employee Training Gotten Dull? Use Gamification to Enhance It

Success

Employee training can often feel dull and tedious, especially if you are working remotely and doing it in a vacuum. During corporate employee training, gamification often entails adding points, badges, and rewards. The competitive and storytelling nature of these tools makes learning new skills more fun and interactive.

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