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AI Has Turned Everyone Into An Agent Boss — Now Everyone Needs Leadership Training

Allwork

Promotion came first, and then — if you were lucky — you’d get formal training in how to delegate, give feedback, align teams to strategy, and handle tough conversations. Feedback Is a Workflow Skill Now Where managers were once trained to offer feedback, refine efforts, and help others improve, Agent Bosses now do that with AI.

Training 164
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3 Daily Tasks AI Can Do That Will Transform Your Workday

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ChatGPT (OpenAI) Many companies use AI models like ChatGPT to automate customer support or internal communication. For instance, a company may use ChatGPT to handle FAQs and routine customer inquiries, freeing up customer service reps to focus on more complex tasks.

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How Gen AI Is Helping Fintechs Leapfrog Legacy Banks—One Workflow At A Time

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Digital literacy varies widely across roles and age groups, so companies must tailor their training strategies accordingly. Engel recalls how Clara, another portfolio company, benchmarked its Gen AI-driven customer service costs against those of NuBank — a company fifty times its size — and found them to be equivalent.

Finance 306
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AI Pioneer Yoshua Bengio Launches Startup to Detect AI Systems That Resist Human Control

Success

Just a few months earlier, a similar incident emerged involving OpenAIs training of their o1 model. Is it reasonable to train AI that will be more and more agentic while we do not understand their potentially catastrophic consequences?

2018 253
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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

While employers can turn to training programs to teach employees new hard skills (like how to use a generative AI tool), soft skills are more inherent to an employee’s personality, which means they can be difficult to learn (but not impossible). In professional work, skills are divided into two camps: hard and soft skills.

Skills 52
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Keep Employees Happy and Loyal With Corporate Volunteer Programs

Success

An engaged employee participating in corporate philanthropy efforts develops a sense of commitment to his or her company, which results in improved customer service and a willingness to work toward a common goal. Lastly, employee retention can be a major source of savings in both training time and money.

2019 246
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The Ultimate Guide to Scaling Your Female-led Digital Agency

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Invest in training to upskill members of your team who you already trust. Deliver personalized customer service. How to Build a Strong Team To build a collaborative community of supportive peers that drive growth, make sure to: Identify roles within your agency that need strong leadership to enable scaling.

Agencies 130