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What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Options for self-service provide an important ingredient to the customer service recipe. And digital technologies offer an array of choices to implement.

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How To Create Personal Connections When You’re A Digital Business

Tips From T. Marie

On the phone. Phone conversations can make it easier to connect with others. Still, some people have a really hard time communicating by phone. A great tip I received early in my career was to smile while talking to someone on the phone. I hated talking on the phone, but I always seemed to have jobs that required it.

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What Is a Good NPS Score?

Success

Be sure to include a FAQ page based on the questions your clients ask most. If you have an option for email inquiries, those messages should be treated with the same urgency as a phone call or text. ? And if that seems like a lot, it must also cater to consumers who prefer self-service. This all may seem a very tall order.

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Setting Boundaries At Work: Empowering Your Professional Journey

Success

Pick up the phone or schedule a face-to-face meeting if you’re concerned your messaging could be misinterpreted. A limit could be not allowing email notifications on your personal phone to avoid late-night temptations to check your inbox. FAQs About Setting Boundaries At Work What Are Some Barriers To Setting Boundaries At Work?

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What Would They Do Without the Administrative Assistant?

Office Dynamics

It could be as simple as outlining your daily duties, listing common business contacts (name, postal addresses, phone numbers, e-mail addresses), noting important issues you keep an eye on… The basics all captured on a few sheets of paper or less. Creating an Administrative Desk Reference Guide. This doesn’t need to be a huge project.

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11 Halos - Part 3 (reporting & fans)

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos – Part 3 (reporting & fans) Friday, June 19, 2009 at 4:19 pm // By: // Category: Baseball Today, he drove to Tempe, to the Angels Tempe Diablo Stadium to report. Received equipment, signed up for his new insurance program (yeah!), Katella Ave.

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Time for another NAVA meetup

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand.

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