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How Assistants can learn to improve business processes In this post, we will look at how Assistants can learn to improve business processes. Have you ever taken time to analyse your business processes, or do you just ‘do’ them without thinking? Do you ever notice any of your teams’ processes [.].
Building effective workflows with your Executive I’m sure you have heard the term workflow a lot. It is certainly something you will have come across if you have ever decided to research how to manage your time best and increase your productivity. It is a term often used in project [.].
Managing colleagues who bypass you to get to your Executive I'm sure every Assistant will have at some point experienced a colleague who constantly goes to their Executive with every issue, question, idea before speaking to the Assistant. Am I right? I thought so! Managing colleagues who bypass you to [.].
Remote Executive Assistant? So, what do you DO? The setting is usually a party, sitting next to someone on an airplane -pre-COVID- or just striking up a conversation with a fellow patron at a bar while on vacation. If the conversation flows easily and we’re both into it, the inevitable question of “What do you do?” comes up.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
I think one of the most frustrating things I dealt with when I started my business 14 years ago was trying to figure out what to charge. I got tons of great advice on forums and from our local small business administration, but when the question of how to price my services came up all I heard was crickets. I bet you’ve dealt with the same thing. So how do you figure out how much to charge for your services?
The post 5 Ways to Keep Positive During the Holidays appeared first on Ian's Messy Desk. It’s easy to place too much pressure on ourselves at this festive time of the year. We get caught up in the demands of spending, entertaining, making things bigger and better than last year. Why? Mostly because we lose sight … Continue reading → You just finished reading 5 Ways to Keep Positive During the Holidays !
Developing your personal brand in a hybrid world According to Jeff Bezos, "your brand is what other people say about you when you're not in the room". The quote is pre-pandemic but is very relevant when developing your personal brand in a hybrid world. For me, personal branding, particularly for Assistants, [.].
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Developing your personal brand in a hybrid world According to Jeff Bezos, "your brand is what other people say about you when you're not in the room". The quote is pre-pandemic but is very relevant when developing your personal brand in a hybrid world. For me, personal branding, particularly for Assistants, [.].
The pandemic taught us a lot of things. Some good, some not so good. One important thing that lockdowns and quarantines taught us is that just because business has always been done a certain way doesn’t mean it’s because it’s the best way. If you hate your job or feel overworked and underappreciated now just may be the perfect time to say goodbye to your boss.
The post How to Organize Your Day appeared first on Ian's Messy Desk. Do you ever rush out of the house in the morning, five minutes late, only to realize you left something important behind? Do you find yourself scrambling to complete an endless list of tasks at work before leaving the office … Continue reading → You just finished reading How to Organize Your Day !
Following on from the impact of the COVID-19 pandemic, office life has changed beyond measure and if you're a Personal Assistant, Executive Assistant or Business Support Professional; then more may have changed for you than for most. The post How to Onboard Virtually as an Assistant first appeared on The Assistant Room.
Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact. By Jenn Lim. Author Jenn Lim knows a little something about happiness. She co-founded the workplace culture company Delivering Happiness with Tony Hsieh, the late CEO of Zappos.com. Their goal? To teach businesses how to make their employees happier while also improving their ROI.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Forerunner Ventures' The universal holding pattern: a period of trial followed by an era of opportunity covers survey work they've done on the impact of the pandemic on consumers. One of their main findings is the desire for empowerment and independence has increased. Key quote: The pandemic offered a taste of independence with remote work for some and a desire to have control over one’s own destiny in a fractured economy for others, making self-employment an increasingly
“Your company owns your job. You own your career.” Earl Nightingale. In my training programs, I cite the above quote more than any other…and for good reason! These words were originally coined by Earl Nightingale, an “old school” motivational speaker who grew up during the Great Depression and gained notoriety as a businessman and an award-winning radio broadcaster.
More than you’d imagine, I hear from folks who find themselves in uncomfortable situations with colleagues and/or clients that have them upset, concerned about something, feeling worried, or generally feeling off, sometimes for days. Knowing that talking to me isn’t going to help resolve things, I always ask the logical question: Have you talked with the other person about this?
Connecting the Dots Between Service and Hospitality. While this post will use the creation of our business and our experience as the example, the video and understanding of the difference between service and hospitality can be beneficial to anyone looking to raise the bar of their own business, team or personal performance. Before we launched our remote executive assistant company, we had many discussions and asked many questions about how to leverage our unique experience to make us a different
What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 4% unwanted attrition, you train once and keep the same team for years.
In the ever-evolving administrative profession, a topic of recent interest has been training, certification, and designations. Many top-notch organizations are looking to the future with an eye towards optimization and growth. They’re carefully considering what they will require of their administrative team and want to move them towards higher levels of training and education.
It is easy to look at successful people and think that they always have it “together” and that their life is nothing but joy. But, everyone has points in their life that are messy. Dionne Thompson, host of the Hot Mess to Awesomeness podcast, has created a show to highlight those stories and I had a great time talking with her about mine.
Feeling undervalued and how to make a change One of the many challenges that I often hear from Assistants is that their Executives and the wider organisation does not understand the role and the work that Assistants undertake. Assistants are renowned for getting on with their tasks and ensuring everything [.].
As the owner of a work from home business, it’s important to use your time wisely. Not only will you be providing product or services to others, you’ll be running your own business as well. That means setting aside time for marketing, invoicing, client/customer support, and maybe even packaging and shipping. Learning to use your time wisely is super important.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The post Tips for Taking Better Holiday Photographs appeared first on Ian's Messy Desk. One of my favourite holiday activities is pulling out the camera and aggravating friends and family, while taking a lot of bad photographs. This is one season when I really appreciate digital cameras. I take hundreds of pictures and with any … Continue reading → You just finished reading Tips for Taking Better Holiday Photographs !
As we turned 5 this year and have survived 2 years of the pandemic, we decided to go back to the beginning and speak to our Founder ad Managing Director Jess. The post At Home with Our Founder Jess first appeared on The Assistant Room.
Strengthening your emotional resilience takes practice. That’s because mental fortitude—the ability to bounce back from adversity—isn’t necessarily innate. Circumstances shape how we react to adversity. Over time, we can pick up bad practices that drain us of our strength and energy. Thankfully, we can break some of these bad habits with positive routines.
The UN’s International Telecommunication Union (ITU) estimates that 4.9 billion people are using the Internet in 2021 , which is about 63% of the world's population. This, of course, means about 37% of the world's population are not Internet users, and not surprisingly, most of these folks are in developing countries. Key quote from the Washington Post's 1 in 3 people around the world have never used the Internet, a U.N. report estimates : " across the U.N.’s 46 lea
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
This video is an excerpt from a live Q&A session with Chrissy Scivicque, Career Coach & Corporate Trainer. The full video is available in the Career Success Library. A participant in our recent Q&A session asked: “CVs (or resumes) are often rejected by recruiters for having career gaps. Can you suggest a way of avoiding rejection for this reason?”.
Working Through the Digital Hyperactive Hive Industrial Complex. THIS podcast by Ezra Klein with Cal Newport got my mind going in a number of different directions. How do we manage our deep thinking time? How do we tame the firehose of information being shot our way? How do we relearn a love of our inbox (this may be a stretch)? How do we maintain focus within our sphere of expertise?
Do you know how much your time is worth? If you’re a business owner or an entrepreneur, do you happen to know your hourly rate? If you’re a business owner and are handling sales, marketing, operations and new business, hopefully there comes a time when you need to start to partner with or hire people to take over some of those departments.
Recently, I was interviewed on the Future Driven podcast by Adam Kopp. It was a great conversation that allowed me to share more about the beginnings of ProAssisting and how we help Executives, Board Members, and Entrepreneurs thrive in their roles.
Unlock your full potential with our comprehensive guide on productivity. This detailed resource explores the three fundamental pillars of effective task management: Todo List Mastery, Time Management, and Habit Optimization. Learn to capture and prioritize your tasks effectively, schedule them using proven strategies like the Pomodoro Technique, and maintain your productivity through consistent habit tracking.
Located a stone’s throw from London is Horwood House, the newly renovated spa hotel with facilities and options for every away day, corporate event and overnight stay you have ever had the task of organising. The post A Review of: Horwood House, UK first appeared on The Assistant Room.
In a recent survey we opened to Personal and Executive Assistants around the world, over 2000 business support professionals answered 'As a PA/EA, what are some common misconceptions that you have either heard of or experienced from others regarding your role?' The answers did not surprise or shock us.and not in a positive way. The post The Truth About the PA Industry first appeared on The Assistant Room.
The COVID-19 pandemic has brought with it so many changes, many of which occurred almost overnight. One of the largest that has impacted almost all of us has been remote working. For some, this was temporary, but for many of us, this is the new normal and with offices unlikely to return to 100% capacity in the future, embracing a remote working style is crucial for us all.
It's official, we no longer have to pretend we know how to put together a decent margarita at home.thank god! Our first stop on our London cocktail hit list since the re-opening of Londons hospitality industry? The St. Pauls based botanical rooftop bar that gives every other watering hole in the city a run for its money - Sabine. The post A Review of: Sabine, St Pauls London first appeared on The Assistant Room.
Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.
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