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How To Detect Emotional Intelligence in Potential New Hires

Success

In his oft-cited 1998 Harvard Business Review article What Makes a Leader, Goleman refers to a study showing that within a global food and beverage company, business divisions led by leaders with a critical mass of emotional intelligence capabilities outperformed yearly earnings goals by 20%. How did you handle it? How did the person respond?

Resume 246
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Reviewing Your Administrative Career

Office Dynamics

One personal detail I started to focus on was my career review, which I see as an extension of the career portfolio; not only reviewing my past year or two at my current position but looking back on my entire career. You were hired for a reason…remind them (and yourself) why with a career portfolio and by reviewing your career.

Resume 220
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Laid-Off or Let Go? Here Are 7 Immediate Steps for Your Career, Finances and Personal Growth

Success

He consistently made it through successive rounds of rigorous interview processes only to receive an email informing him they had gone with another candidate. Often, interviewers told him they had sifted through more than 500 resumes and that his was one of a handful to land an interview. And experts emphasize role playing, too.

Finance 147
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How Organizations Can Rebuild Trust After a Layoff

Success

As someone who has personally been impacted by a layoff while responsible for raising a family in a high cost-of-living city, Hamilton says, I can say with confidence that any support employers provide to their exiting employees can go a long way.

Resume 147
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12 Must-Read Books to Boost Your Communication Skills

Success

People often have difficulty expressing themselves clearly, confidently and compassionately, whether in personal relationships, the workplace or social settings. Think Faster, Talk Smarter By Matt Abrahams Spontaneous communication in meetings, interviews or casual conversations can be intimidating.

Skills 306
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Interview Question and Answer Series: #1

Laughing all the Way to Work

I don't remember my first interview, although I do remember my first job and my first paycheque. In the late 70s and early 80s, jobs were plentiful and I never considered when I went on an interview that I wouldn't get the job. I think in my day going on an interview was different from today. Do you appear confident?

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Ep 137: Being Confident as an Executive Assistant

Go Burrows

In this episode, I share an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant , where I talk about how executive assistants can cultivate a deep-rooted confidence. I hope this episode helps you develop the confidence of a game-changing, Leader Assistant. LEAVE A REVIEW.