Expert insights. Personalized for you.
by I like an organic approach to organizing books. By that I mean that I suggest paying attention to how you use your books and what works well with your current set up before rearranging them. You may find that books you use a lot are already on the most convenient shelf. It doesn't matter if those books are on different subjects and are different sizes, keeping them as handy as possible is a good idea. your books on the shelves horizontally. MORE
Mike offers up book reviews here at Productivityist , and he writes about other things he''s learned at People Smarter Than Me. This doesn’t sound easy (and it’s not) so McKeown organizes the book around four big areas with specific tips for each one. I found that McKeown leaned too heavily on reporting from the Harvard Business Review (where he is a contributor) in this book. thinking from Do Cool Sh-t or Switch by the Heath brothers, then you may like this book. MORE
It might not seem like it considering the number of book reviews I do, but sometimes I get in a reading rut. Days will go by when I haven’t read a book and despite my best attempts to try tactics that have worked in the past I can’t seem to start a new book. The book is full of great anecdotes, quotes from others, and real business lessons. This book reminded me that no one gets everything right. Get Smarter is a good book, but not a great one. MORE
Many will skip the gauntlet that is busy airports and scheduled flights preferring to arrange their own private transportation, which means that assistants will be asked to book, chartered flights for their boss (and potentially their entire family and staff). Private charter provides significant time saving, security, safety, comfort and convenience for your boss but if you have never booked a chartered flight before it can be a formidable task. MORE
He's a cultural anthropologist, partner in a coworking facility, business professor at Texas State and the co-author of one of the first books on coworking - I'm Outta Here. He goes on to say that a key driver of this shift is people want more "independence, trust and honesty in their working lives" A lot of ground is covered in this book. I do have one required disclosure since I just suggested you read this book. MORE
by Books are sacred. The first line of attack is: don’t buy a book until you’re ready to read it. I recently talked to a client about the books on his shelf, most of which he hasn’t read, and he no longer remembers when or why he acquired them. Now he’s face with hundreds of books he feels he should read, someday. Even a budget scanning service would cost hundreds of dollars given how many books he had. They’re emblems of culture. MORE
These six business strategy books will help you get started in pulling—and remaining—ahead of the competition. The book is far from dry, and Bret-David displays a strong knack for storytelling with plenty of highly engaging anecdotes. MORE
I am so excited to announce that my new book is now available for purchase ! For those of you who attend my monthly free webinars and Q&A sessions , you’ve no doubt heard me talk about this book. When I truly set my intention to finish and publish this book by the middle of this year, things just fell into place. So, what’s this new book all about? I’m so excited to share the stories and strategies in this book! MORE
With that in mind, here are 6 useful, practical books to help you learn resilience as a process. Rather, the book guides you step by step from seeming failure toward real success. Although this list aims to offer useful books for a range of tastes, Go for No! MORE
To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. His book guides you step by step through his proven formula to build your own customer-focused team. Until now, we’ve focused on recently published books. MORE
We recommend each of these books to hone your problem-solving skills and level up in business and life. Filled with great examples and plenty of humor, this book serves as a great tool toward overcoming our biases and making better decisions. MORE
In a culture dominated by Instagram celebrities and teenage Youtubers, he stands out as a solid professional, astute thinker and prolific writer, with best-sellers like “Sapiens” or… The post Yuval Noah Harari – Sapiens – Book Review appeared first on Dragos Roua. Book ReviewsYuval Noah Harari is an interesting phenomenon. For a historian, he’s extremely popular. MORE
For any assistant booking a flight for the boss can be a daunting task. Here are my top tips on booking a flight for your boss… . Once you have the flight booked there are a few more aspects of the trip you should consider before your boss boards the flight. If your organisation is based in London I would always recommend you book your flights from London City Airport. I booked a flight for my manager to travel from London City Airport to New York. MORE
The book is based on several studies of students from the Wharton School of Business at the University of Pennsylvania. There's also good news in the book, especially in the area of gender equality. Book Reviews Demographics Baby Bust: New Choices for Men and Women in Work and Family is a short (88 pages), easy read. MORE
The End of Suburbs was released released last summer (OK, I admit I'm a bit behind on my book reviews), but I was reminded of it today while running errands in my suburban town. The key theme of this book is the near universal desire for the a big suburban house with a big yard is receding. Instead, a growing number of Americans (the book is about the U.S.) The book focuses on the rise of New Urbanism. MORE
Career Development Featured admin administrators assistants Books Business Career EA Executive Assistant PA Personal AssistantIf you have been reading the Practically Perfect PA blog for a while, you will know that I often tell Assistants that they have to read EVERYTHING, which includes emails, reports, the intranet, the internet, business guides, your Executive’s magazines and newspapers. Really anything else that you can get your hands on that will develop […]. MORE
We really like the tagline for the book The Million-Dollar One-Person Business. But this book is not just about being self-employed. The book is written by the well-known and highly respected small business expert Elaine Pofeldt. The book is based on hundreds of interviews Elaine has conducted with successful solopreneurs. We liked the entire book, but our favorite part is Chapter 4 - Making It Happen. MORE
"How to capitalize and compete in the new world of work" is the tagline for the book Thriving in the Gig Economy. The book starts with an excellent overview of the gig economy. After the overview, the book turns to the nuts and bolts of becoming and building an independent worker business. Given this background, it's not surprising the book is targeted at skilled professionals considering or already working independently. MORE
Because there are so many new and small manufacturing firms, I was very excited to read the The Manufacturer's Book of Lists by small business expert Gene Marks. Also, because the book is organized in lists by functional area you can go directly to issues you are struggling with. I found Chapter 3 on human resource issues to be one of the most important in the book. Chapter 3 of this book nicely summarizes this very important area. MORE
Here, we’ve compiled the 10 best e-commerce books for the entrepreneur to get you headed toward success in your e-commerce enterprise. No matter what other books you choose to read from this list, be sure to include Launch. This may not be the book you want to read first. MORE
Gig Mindset is a different kind of book on the gig economy. Almost all gig economy books focus on how to become a freelancer or some form of independent worker. And it also inspired him to write this book. MORE
Recently I read a business book that I really enjoyed. The author, small business owner Jennifer Forest, worked from home following the birth of her children and set out to make that the topic of her latest book. She found that she was often asked by mothers she met about how they could start working… Read the full article here: Book Review: Work Women Want on: THE SMALL BUSINESS BLOG. Book Review book review Business Books women work women want MORE
That is why we have assembled a list of 5 excellent books to guide you in becoming more confident and decisive. Published in June 2021, Fear Less is a followup to Grange’s 2020 book, Fear Less: How to Win at Life Without Losing Yourself. Decision-making holds an inherent trap. MORE
Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life. In Joan’s 5 th book for administrative assistants and executive assistants, the red-lipstick-wearing Rock Star, and pioneer of administrative excellence exposes the game-changing truths and unwritten rules you need to know in order to maximize your potential. Word Trippers E-Book by Barbara McNichol. MORE
Core Competencies admin administrators assistants Books Communication EA Executive Assistant Office manager PA Personal AssistantIf you look at any job application for an Assistant role, you will find something about communication skills. It is a must-have in our profession. Well, we have to communicate efficiently with our Executives, we have to interact with loads of different people from all walks of life and different levels within the business. […]. MORE
We were asked the other day what books we thought best explain how the economy and jobs have changed over the past couple of decades. It's interesting that these books are all pretty old. We read a lot books here at Small Business Labs and review books we think will be of interest to readers. So it's not that we're not exposed to new books. Maybe we can't really see how good a book is until some time has passed. MORE
Your boss comes to you and tells you that you need to book the travel for 100 people for a Winter getaway, and it needs to be done by next week… eek! Book it yourself. Where do you even start? Well, there are two options: 1. You could always waste several hours searching multiple websites […]. Core Skills Featured Sponsored posts Travel admin administrators assistants business travel EA Executive Assistant Office manager PA Personal Assistant Virtual Assistant MORE
The book also makes a strong case why we should share more - think sustainability and money savings - and provides the information needed to get started in the sharing economy. My favorite part of the book is chapter 6, What to Share. It has about 80 pages (almost half the book!) For anyone trying to figure out what to share, this chapter alone is more than worth the cost of the book (which is a modest $9.99 MORE
In the pre-ebook days, I was the person whose biggest vacation dilemma was which books to bring with me. I’m a big reader all year round, and I like to use summer to dig into books that I really love and can’t put down. Reading this book opened my eyes to my own experiences. MORE
We’ve compiled seven of the best career-seeker’s books to land your dream job in 2021. Revised for the ever-changing market, this best-selling career book covers your job search end to end. Most books on this list offer guidance in using LinkedIn. MORE
In his book, Barzun takes on how to get over this mindset that we have to do it all, ways to make that happen, and how growth comes from it. Awareness, he writes in his new book. The post 4 Books to Fuel Your Personal Growth appeared first on SUCCESS. MORE
I'm more than a bit behind on my book reviews, which is why it's taken me so long to get to Jacob Morgan's excellent book, The Future of Work. The book begins by covering "The Five Trends Shaping the World of Work", which are major megatrends impacting business, society and, of course, work. The strength of this book is how well it synthesizes the wide range of trends driving the future of work. Book Reviews trends MORE
I’d love to give you a secret formula for how to write a book. Having written two books now, I can tell you it is as hard as people say it is. In this week’s SUCCESS Stories , I explain my personal approach to writing books. Writing a book is like running a marathon. MORE
The book provides a wealth of excellent "how to" advice on succeeding at independent work. Mulcahy packages up the information from her MBA course in this book, and at only $16 ($11 if you buy the Kindle version), it's a a whole lot cheaper than taking her class at Babson. The book covers a range of topics, including: How to stop looking for a job and start looking for work. See the book for details. Book Reviews gig economy MORE
The central concept of the book is what the author calls the "career mashup" This is a career where workers merge their skills, interests, passions, and experiences in a way that fits a person's whole self. MORE
The trait that I admire most in exceptional leaders (think Oprah Winfrey and Brene Brown) is the time they dedicate to learning new things. I love that they read, take on new ideas and concepts and never stop growing. This is something that I always try to find time for, and I think it is […]. Career Development Core Competencies Featured admin administrators assistants Competencies EA Executive Assistant Key Skills Office manager PA Personal Assistant Strategy Virtual Assistant MORE
Core Competencies Featured admin administrators assistants books for Assistants EA Executive Assistant Office manager PA Personal Assistant public speaking Virtual AssistantI write a lot on Practically Perfect PA about how Assistants should speak-up, have confidence and represent themselves and their Executives in meetings. This is often easier said than done, because, as we all know, speaking in public (whether that is in a session or a larger public setting) is hard. MORE
Their books are good. This helpful analogy in the book is a nice triad for us to frame how to change and where we may miss a switch. Luckily the book gives ample examples of ways to get the rider going in the right direction, one of which is called “script the critical moves” Our rider wants to be right and when he’s not tugging at the elephant’s reins can fall into paralysis by analysis limbo. One suggestion from the book is to “shrink the change.” MORE
Gretchen’s new book is called Outer Order, Inner Calm and it came out last Friday. In fact, a lot of the ideas in this book are ones I use with my clients and ones I put in my own book, 52 Simple Ways to Get Organized. My book is available in paperback here. BooksI’m excited to announce that I got to interview Gretchen Rubin for my podcast! I’ll be publishing that episode on March 14. MORE
There are so many hotel websites available for Assistants to use when booking business travel for their Executive. Here are ten websites to help book great hotels. If you don’t work with a travel management company, where do you even start? This list covers everything you need to search and compare prices. When you are […]. Core Skills Featured Travel admin administrators assistants EA Executive Assistant Office manager PA Personal Assistant Virtual Assistant MORE
Charity for All: Why Charities are Failing and a Better Way to Give is a fascinating book. According to the book, there are about 1.4 million The book chronicles a number of high profile examples of failed charities. You may ask why I'm reviewing this book. Key quote from the book: “The public must begin to see donations as investments. Small Business Book Reviews trends MORE
Books Related Topics Small Business Labs
FEBRUARY 18, 2021
The central concept of the book is what the author calls the "career mashup" This is a career where workers merge their skills, interests, passions, and experiences in a way that fits a person's whole self.
Small Business Labs
MARCH 5, 2020
Gig Mindset is a different kind of book on the gig economy. Almost all gig economy books focus on how to become a freelancer or some form of independent worker. And it also inspired him to write this book.
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Practically Perfect PA
AUGUST 13, 2018
Career Development Featured admin administrators assistants Books Business Career EA Executive Assistant PA Personal AssistantIf you have been reading the Practically Perfect PA blog for a while, you will know that I often tell Assistants that they have to read EVERYTHING, which includes emails, reports, the intranet, the internet, business guides, your Executive’s magazines and newspapers. Really anything else that you can get your hands on that will develop […].
Practically Perfect PA
APRIL 26, 2018
Core Competencies admin administrators assistants Books Communication EA Executive Assistant Office manager PA Personal AssistantIf you look at any job application for an Assistant role, you will find something about communication skills. It is a must-have in our profession. Well, we have to communicate efficiently with our Executives, we have to interact with loads of different people from all walks of life and different levels within the business. […].
Small Business Labs
JANUARY 5, 2017
The book provides a wealth of excellent "how to" advice on succeeding at independent work. Mulcahy packages up the information from her MBA course in this book, and at only $16 ($11 if you buy the Kindle version), it's a a whole lot cheaper than taking her class at Babson. The book covers a range of topics, including: How to stop looking for a job and start looking for work. See the book for details. Book Reviews gig economy
Success
JULY 1, 2021
In his book, Barzun takes on how to get over this mindset that we have to do it all, ways to make that happen, and how growth comes from it. Awareness, he writes in his new book. The post 4 Books to Fuel Your Personal Growth appeared first on SUCCESS.
Small Business Labs
MAY 30, 2014
The book is based on several studies of students from the Wharton School of Business at the University of Pennsylvania. There's also good news in the book, especially in the area of gender equality. Book Reviews Demographics Baby Bust: New Choices for Men and Women in Work and Family is a short (88 pages), easy read.
Small Business Labs
AUGUST 10, 2017
"How to capitalize and compete in the new world of work" is the tagline for the book Thriving in the Gig Economy. The book starts with an excellent overview of the gig economy. After the overview, the book turns to the nuts and bolts of becoming and building an independent worker business. Given this background, it's not surprising the book is targeted at skilled professionals considering or already working independently.
Clutter Coach
JANUARY 17, 2016
by I like an organic approach to organizing books. By that I mean that I suggest paying attention to how you use your books and what works well with your current set up before rearranging them. You may find that books you use a lot are already on the most convenient shelf. It doesn't matter if those books are on different subjects and are different sizes, keeping them as handy as possible is a good idea. your books on the shelves horizontally.
Success
AUGUST 14, 2021
With that in mind, here are 6 useful, practical books to help you learn resilience as a process. Rather, the book guides you step by step from seeming failure toward real success. Although this list aims to offer useful books for a range of tastes, Go for No!
Small Business Labs
DECEMBER 10, 2013
Because there are so many new and small manufacturing firms, I was very excited to read the The Manufacturer's Book of Lists by small business expert Gene Marks. Also, because the book is organized in lists by functional area you can go directly to issues you are struggling with. I found Chapter 3 on human resource issues to be one of the most important in the book. Chapter 3 of this book nicely summarizes this very important area.
Clutter Coach
MARCH 6, 2019
Gretchen’s new book is called Outer Order, Inner Calm and it came out last Friday. In fact, a lot of the ideas in this book are ones I use with my clients and ones I put in my own book, 52 Simple Ways to Get Organized. My book is available in paperback here. BooksI’m excited to announce that I got to interview Gretchen Rubin for my podcast! I’ll be publishing that episode on March 14.
Small Business Labs
JANUARY 15, 2018
We really like the tagline for the book The Million-Dollar One-Person Business. But this book is not just about being self-employed. The book is written by the well-known and highly respected small business expert Elaine Pofeldt. The book is based on hundreds of interviews Elaine has conducted with successful solopreneurs. We liked the entire book, but our favorite part is Chapter 4 - Making It Happen.
Practically Perfect PA
AUGUST 19, 2019
The trait that I admire most in exceptional leaders (think Oprah Winfrey and Brene Brown) is the time they dedicate to learning new things. I love that they read, take on new ideas and concepts and never stop growing. This is something that I always try to find time for, and I think it is […]. Career Development Core Competencies Featured admin administrators assistants Competencies EA Executive Assistant Key Skills Office manager PA Personal Assistant Strategy Virtual Assistant
Clutter Coach
MAY 16, 2017
by Books are sacred. The first line of attack is: don’t buy a book until you’re ready to read it. I recently talked to a client about the books on his shelf, most of which he hasn’t read, and he no longer remembers when or why he acquired them. Now he’s face with hundreds of books he feels he should read, someday. Even a budget scanning service would cost hundreds of dollars given how many books he had. They’re emblems of culture.
Success
AUGUST 6, 2021
That is why we have assembled a list of 5 excellent books to guide you in becoming more confident and decisive. Published in June 2021, Fear Less is a followup to Grange’s 2020 book, Fear Less: How to Win at Life Without Losing Yourself. Decision-making holds an inherent trap.
Small Business Labs
FEBRUARY 20, 2014
The book also makes a strong case why we should share more - think sustainability and money savings - and provides the information needed to get started in the sharing economy. My favorite part of the book is chapter 6, What to Share. It has about 80 pages (almost half the book!) For anyone trying to figure out what to share, this chapter alone is more than worth the cost of the book (which is a modest $9.99
Success
OCTOBER 7, 2021
Here, we’ve compiled the 10 best e-commerce books for the entrepreneur to get you headed toward success in your e-commerce enterprise. No matter what other books you choose to read from this list, be sure to include Launch. This may not be the book you want to read first.
The Small Business Blog
JULY 31, 2013
Recently I read a business book that I really enjoyed. The author, small business owner Jennifer Forest, worked from home following the birth of her children and set out to make that the topic of her latest book. She found that she was often asked by mothers she met about how they could start working… Read the full article here: Book Review: Work Women Want on: THE SMALL BUSINESS BLOG. Book Review book review Business Books women work women want
Practically Perfect PA
DECEMBER 5, 2018
Your boss comes to you and tells you that you need to book the travel for 100 people for a Winter getaway, and it needs to be done by next week… eek! Book it yourself. Where do you even start? Well, there are two options: 1. You could always waste several hours searching multiple websites […]. Core Skills Featured Sponsored posts Travel admin administrators assistants business travel EA Executive Assistant Office manager PA Personal Assistant Virtual Assistant
Success
JULY 13, 2021
I’d love to give you a secret formula for how to write a book. Having written two books now, I can tell you it is as hard as people say it is. In this week’s SUCCESS Stories , I explain my personal approach to writing books. Writing a book is like running a marathon.
Eat Your Career
MAY 23, 2019
I am so excited to announce that my new book is now available for purchase ! For those of you who attend my monthly free webinars and Q&A sessions , you’ve no doubt heard me talk about this book. When I truly set my intention to finish and publish this book by the middle of this year, things just fell into place. So, what’s this new book all about? I’m so excited to share the stories and strategies in this book!
Small Business Labs
JANUARY 20, 2015
I'm more than a bit behind on my book reviews, which is why it's taken me so long to get to Jacob Morgan's excellent book, The Future of Work. The book begins by covering "The Five Trends Shaping the World of Work", which are major megatrends impacting business, society and, of course, work. The strength of this book is how well it synthesizes the wide range of trends driving the future of work. Book Reviews trends
Practically Perfect PA
AUGUST 6, 2019
There are so many hotel websites available for Assistants to use when booking business travel for their Executive. Here are ten websites to help book great hotels. If you don’t work with a travel management company, where do you even start? This list covers everything you need to search and compare prices. When you are […]. Core Skills Featured Travel admin administrators assistants EA Executive Assistant Office manager PA Personal Assistant Virtual Assistant
Success
OCTOBER 14, 2021
We recommend each of these books to hone your problem-solving skills and level up in business and life. Filled with great examples and plenty of humor, this book serves as a great tool toward overcoming our biases and making better decisions.
Brilliantly Better
NOVEMBER 2, 2019
In a culture dominated by Instagram celebrities and teenage Youtubers, he stands out as a solid professional, astute thinker and prolific writer, with best-sellers like “Sapiens” or… The post Yuval Noah Harari – Sapiens – Book Review appeared first on Dragos Roua. Book ReviewsYuval Noah Harari is an interesting phenomenon. For a historian, he’s extremely popular.
Small Business Labs
FEBRUARY 6, 2014
Charity for All: Why Charities are Failing and a Better Way to Give is a fascinating book. According to the book, there are about 1.4 million The book chronicles a number of high profile examples of failed charities. You may ask why I'm reviewing this book. Key quote from the book: “The public must begin to see donations as investments. Small Business Book Reviews trends
Success
JUNE 29, 2021
In the pre-ebook days, I was the person whose biggest vacation dilemma was which books to bring with me. I’m a big reader all year round, and I like to use summer to dig into books that I really love and can’t put down. Reading this book opened my eyes to my own experiences.
Productivityist
OCTOBER 27, 2014
Mike offers up book reviews here at Productivityist , and he writes about other things he''s learned at People Smarter Than Me. This doesn’t sound easy (and it’s not) so McKeown organizes the book around four big areas with specific tips for each one. I found that McKeown leaned too heavily on reporting from the Harvard Business Review (where he is a contributor) in this book. thinking from Do Cool Sh-t or Switch by the Heath brothers, then you may like this book.
Success
SEPTEMBER 20, 2021
We’ve compiled seven of the best career-seeker’s books to land your dream job in 2021. Revised for the ever-changing market, this best-selling career book covers your job search end to end. Most books on this list offer guidance in using LinkedIn.
Success
AUGUST 23, 2021
These six business strategy books will help you get started in pulling—and remaining—ahead of the competition. The book is far from dry, and Bret-David displays a strong knack for storytelling with plenty of highly engaging anecdotes.
Small Business Labs
DECEMBER 2, 2013
The End of Suburbs was released released last summer (OK, I admit I'm a bit behind on my book reviews), but I was reminded of it today while running errands in my suburban town. The key theme of this book is the near universal desire for the a big suburban house with a big yard is receding. Instead, a growing number of Americans (the book is about the U.S.) The book focuses on the rise of New Urbanism.
Productivityist
MAY 7, 2015
It might not seem like it considering the number of book reviews I do, but sometimes I get in a reading rut. Days will go by when I haven’t read a book and despite my best attempts to try tactics that have worked in the past I can’t seem to start a new book. The book is full of great anecdotes, quotes from others, and real business lessons. This book reminded me that no one gets everything right. Get Smarter is a good book, but not a great one.
Practically Perfect PA
AUGUST 12, 2014
Many will skip the gauntlet that is busy airports and scheduled flights preferring to arrange their own private transportation, which means that assistants will be asked to book, chartered flights for their boss (and potentially their entire family and staff). Private charter provides significant time saving, security, safety, comfort and convenience for your boss but if you have never booked a chartered flight before it can be a formidable task.
Small Business Labs
JANUARY 14, 2016
We were asked the other day what books we thought best explain how the economy and jobs have changed over the past couple of decades. It's interesting that these books are all pretty old. We read a lot books here at Small Business Labs and review books we think will be of interest to readers. So it's not that we're not exposed to new books. Maybe we can't really see how good a book is until some time has passed.
Practically Perfect PA
MARCH 26, 2014
For any assistant booking a flight for the boss can be a daunting task. Here are my top tips on booking a flight for your boss… . Once you have the flight booked there are a few more aspects of the trip you should consider before your boss boards the flight. If your organisation is based in London I would always recommend you book your flights from London City Airport. I booked a flight for my manager to travel from London City Airport to New York.
Office Dynamics
MARCH 19, 2019
Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life. In Joan’s 5 th book for administrative assistants and executive assistants, the red-lipstick-wearing Rock Star, and pioneer of administrative excellence exposes the game-changing truths and unwritten rules you need to know in order to maximize your potential. Word Trippers E-Book by Barbara McNichol.
Productivityist
JANUARY 15, 2015
Their books are good. This helpful analogy in the book is a nice triad for us to frame how to change and where we may miss a switch. Luckily the book gives ample examples of ways to get the rider going in the right direction, one of which is called “script the critical moves” Our rider wants to be right and when he’s not tugging at the elephant’s reins can fall into paralysis by analysis limbo. One suggestion from the book is to “shrink the change.”
Small Business Labs
NOVEMBER 14, 2013
He's a cultural anthropologist, partner in a coworking facility, business professor at Texas State and the co-author of one of the first books on coworking - I'm Outta Here. He goes on to say that a key driver of this shift is people want more "independence, trust and honesty in their working lives" A lot of ground is covered in this book. I do have one required disclosure since I just suggested you read this book.
Success
OCTOBER 5, 2021
To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. His book guides you step by step through his proven formula to build your own customer-focused team. Until now, we’ve focused on recently published books.
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