Customers Rock!

MAY 28, 2012

When not blogging, on Twitter, or on Facebook, she is marketing WikiThreads , her small business featuring Dallas t-shirts and logo embroidery. Thanks for chiming in on Customers Rock!, That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM.

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Social Media Customer Service Twitter Facebook 223

Success

OCTOBER 31, 2023

Even if you have the most impressive technical skills, you won’t be an effective team member if you can’t collaborate, communicate or meet deadlines. Based on your assessment, rate the skills from most to least important, and compare the necessary skills against your experience and training.

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Resume Skills Cover Letter Customer Service 293

Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

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Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? I just realized that the word CUSTOMER isn’t anywhere on the page.

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Allwork

SEPTEMBER 12, 2024

The adoption of quantum computing could be challenging, requiring high infrastructure costs, technical complexities, and the need for new educational and training programs to address a potential digital divide. To put it in simple terms, quantum computing uses qubits, which can be both 0 and 1 at the same time.

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Skills Training Customer Service Learning 317

Allwork

SEPTEMBER 13, 2024

Virtual offices do the marketing for you, and people should know Companies that offer virtual office services, like Alliance Virtual Office and LiquidSpace , can provide significant advantages for businesses seeking to outsource their marketing efforts, particularly when it comes to securing permanent office space.

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Customers Rock!

JANUARY 24, 2012

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Finding ROI in your social media initiatives doesn’t have to be imaginary. 44-46), even though Sanuk doesn’t often post direct links to their website from their corporate Facebook page , they are able to track conversion rates.

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Social Media Verizon Customer Service Twitter 207

Allwork

MAY 22, 2024

VR and AR enhance meetings, training, relaxation, navigation, presentations, and creative design. If you haven’t already, it’s time to start thinking about how these game-changing technologies can take your coworking space to the next level. And this isn’t just a passing trend. It’s not.

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Collaborate Environment AT&T Budget 299

Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Don’t be negative.

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Allwork

JULY 22, 2024

So before that, it wasn’t even a thing. And, you know, I think when we look at burnout, we have to realize that like 1960s, 1950s, there wasn’t as big of a focus on career the way we look at career now. But what if there were practical steps to overcome this exhaustion and prioritize your well-being in the workplace?

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AT&T Health Customer Service Training 290

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! You won’t believe what they’re offering! Didn’t I tell you it’s going to be awesome? Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00

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2010 Training Skills Social Media 113

The Leader Assistant Podcast

AUGUST 6, 2023

She recently was Chief of Staff to the President of T-Mobile’s business group. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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AT&T Restaurants Customer Service Interviewing 98

Practically Perfect PA

MARCH 27, 2017

Who doesn’t love routine. Basically, the do / build method means that you block time for ‘doing’ tasks, such as answering emails, attending meetings or writing reports, and you block time for ‘building’ tasks such as training, brainstorming, networking or strategic thinking.

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Management Email AT&T 2017 222

Allwork

FEBRUARY 13, 2024

This isn’t just about clocking in from the couch or taking conference calls in pajamas — it’s a vast, vibrant spectrum of career possibilities that’s rewriting the narrative of what it means to “go to work.” Requirement of upfront payment for training or job placement. 58 percent.

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Lifestyle Salary Customer Service Skills 328

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! You won’t believe what they’re offering! Didn’t I tell you it’s going to be awesome? Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00

2010 113

2010 Training Skills Social Media 113

Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. The power of networking mustn’t be overlooked either. There are also plenty of opportunities outside the industry to consider for next steps.

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Management Salary Skills Social Media 299

The Small Business Blog

MARCH 28, 2010

Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Many equipment manufacturers offer free training to companies that purchase their products. Don’t overlook the usefulness of this.

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Service Untitled

JANUARY 17, 2011

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Parcht’s Twitter account has since been suspended, and allegedly AT&T is investigating the situation.

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Customer Service AT&T Self Esteem Verizon 40

Make or Break Moments

JUNE 12, 2010

The comments are interesting – some that agree and some that don’t. Here’s what I said: I believe if we use social media as a way to connect – then yes, it can build wonderful relationships; with industry leaders as well as our customers/prospects. Not surprizing – there weren’t any comments.

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Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers. So what are you doing today to DELIGHT your customers?

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Allwork

MARCH 22, 2023

Automation can also be used to reduce costs, increase efficiency, and improve customer service. To ensure the success of a flexible work program, employees should be provided with training and education on how to use the tools and resources available to them. Technology can also have a profound effect on the way we work.

Collaborate 264

Collaborate Environment Ergonomics Training 264

Office Dynamics

OCTOBER 9, 2018

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

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Travel Administrative Professionals Restaurants Assertiveness 205

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.  Princesses, group teeth brushing and technology.can't get any more fun than that!  Our great customer service!

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Interviewing Google Docs Customer Service Google 227

Stephanie LH Calahan

APRIL 27, 2011

."  The activity of organizing and writing down key activities and when they need to get done is critical to your ability to grow your business and thrill your customers.   You shouldn't have a business without a road map either.   Don't bring on new people without formal processes in place. . 

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Credit Card AT&T Forms Purchasing 254

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MARCH 4, 2024

Myth three: Conflict resolution strategies don’t work in remote work environments. You’re currently at Amazon Web Services or AWS, but your career started some years before that. About this episode Have you heard these three common myths about conflict resolution in professional settings? And so I interned there.

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AT&T Stress International Training 247

Service Untitled

JUNE 29, 2011

Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? Praise jobs well-done and new initiatives that were successful.

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Customer Service Training Social Media Twitter 42

Make or Break Moments

AUGUST 25, 2010

My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. Imagine how your customers feel? Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person. What do they say?

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Phones Customer Service 2009 2008 146

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SEPTEMBER 28, 2023

The research explains that many sought-after skills by employers, such as customer service, communications, and management, are already prevalent among the high-churn, low-wage workforce. workforce approaches education and training. workforce approaches education and training.

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Customer Service Project Management Skills Training 147

Allwork

JULY 8, 2024

Joe Pascaretta Joseph Pascaretta, the Chief Operating Officer at WorkWave, is a seasoned professional known for his expertise in business operations, program management, and customer service. You know, we’re seeing, majority of our customer base are you know, multi generational families, businesses.

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AT&T Finance Credit Card 2012 306

Make or Break Moments

JUNE 30, 2010

Their response? “That’s SO TRUE.&# OMG It really doesn’t matter who we are or how old we are – bottom line – we think about ourselves an awful lot. Alan Jones, dean emeritus, Grace Cathedral, San Francisco. Just think about that for a moment. I think so. Think about this.

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Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. Only problem is – I don’t know Sheila to give her a recommendation. For the six of you in the world who don’t know Chris Brogan (My Mom and kids were three of them.

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Make or Break Moments

MARCH 13, 2010

They were being interviewed on a radio station and when the disc jockey asked where fans could find them on the Internet they said: “Just remember BOY BAND. .&# (BoyBand is just a place holder, that wasn’t the name of the band – I can’t remember the name of the band.)

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Success

AUGUST 8, 2024

1 reason people don’t want a hearing aid is because of the stigma that they have seen,” says Brandon Sawalich , president and CEO of Starkey. He was making repairs to patients’ hearing aids himself when he saw that better service was needed in this area. after every sentence or two that I, my husband or my daughter spoke.

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Health Restaurants 2017 Phones 246

Make or Break Moments

FEBRUARY 4, 2010

In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.

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2009 Customer Service 2008 2010 125

The Small Business Blog

MARCH 30, 2010

Don’t Underestimate The Importance Of Time Management by Stefan Töpfer on Mar 31, 2010 I’m sure everyone has had days, weeks, months or even years of feeling snowed under with work, stressed and like they have little time for family or friends. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree.

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Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Customer Service Cubicle Salary Clothes 48

Make or Break Moments

MAY 11, 2010

Add to that the fact that I hadn’t exercised since Reagan was President – it was a pretty tame routine by all standards of comparison. I have been going and doing my weight training three times a week and the cardio bike thing ever since. The company didn’t come to the customer.

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