Allwork

APRIL 12, 2024

Employee engagement in the United States has dropped to its lowest levels in over a decade — with only 30% of workers actively engaged in their jobs in the first quarter of 2024. The data, published by Gallup , shows the decline represents a loss of 4.8 million engaged employees. This marks the lowest engagement rate since 2013.

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2024 2013 2020 Customer Service 290

Success

OCTOBER 31, 2023

Knowing what to include on a resume can be nerve-racking—especially when you’re applying for a dream job. Listing your previous job responsibilities, technical skills and education is relatively straightforward. As you research the company, start a list of soft skills needed for the job description.

Resume 299

Resume Skills Cover Letter Customer Service 299

Office Dynamics

JANUARY 6, 2016

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. The post Take a Customer Service Approach to Retain Employees appeared first on Office Dynamics.

Customer Service 100

Customer Service Environment International Confidence 100

Allwork

JUNE 21, 2022

Taking data from the remote job market , FlexJobs has been able to identify the best job opportunities for freelancers. . Customer Service . Finally, the top ten remote freelance job positions for 2022 so far are: . Customer Service Representative . Accounting & Finance . Bookkeeping .

2022 290

2022 Customer Service Social Media Project Management 290

LEADERASSISTANT.COM

JANUARY 28, 2024

In this episode of The Leader Assistant Podcast, Ellen talks about the evolution of the EA role, career pivots, and resilience in job seeking. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!

Restaurants 75

Restaurants Customer Service Budget Training 75

Allwork

JULY 26, 2023

job security. times more likely than men to need to change jobs due to AI technology impacting industries with lower-wage jobs, according to the New York Post. The analysis estimates that certain industries with high representation of women, such as office support and customer service, could face significant job losses.

Policies 244

Policies Customer Service Skills Forms 244

Success

FEBRUARY 15, 2024

Whether you are a hiring manager determined to build a winning team or a job-seeker searching for the perfect career, you need to know the difference between hard skills and soft skills. They are the specific, technical abilities that empower individuals to perform their job duties effectively. So how do they differ?

Skills 299

Skills Resume Interviewing Customer Service 299

Small Business Labs

APRIL 25, 2019

Gartner's Most Competitive Roles 2019 provides an interesting look at the jobs big companies are hiring for.    The key finding is there is a lot of demand for a relatively small number of critical jobs.  So are sales managers and customer service reps. The remaining 51% were for 872 other roles."

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2018 Customer Service 2019 Management 119

Practically Perfect PA

OCTOBER 22, 2014

We also knew that ExCeL has a fantastic reputation for customer service and their staff really understand the difficult job of organising events. I had to rely on the catering team to deliver all of the food because I had a million other jobs to complete over the refreshment breaks. Everything went swimmingly.

Customer Service 100

Customer Service 2014 AT&T Management 100

Allwork

JUNE 15, 2023

Generative AI solutions are already being introduced to an increasing number of businesses that operate across many different fields including customer service, finance, and legal. The integration of AI solutions into the workplace is also estimated to lead to increased productivity and innovation in the overall global economy.

Legal 298

Legal Customer Service Finance Health 298

Allwork

JULY 26, 2022

Analyzing its own database, the company was able to identify the companies that posted the highest number of work-from-anywhere jobs between January 1, 2022 and June 30, 2022. . The top 10 companies for work-from-anywhere jobs were: Protocol Labs . The top 10 positions that had the most work-from-anywhere job postings included: .

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2022 Lifestyle Customer Service Finance 246

Allwork

MARCH 13, 2024

Instead, 45% of professionals reported improvements in job satisfaction due to integrating GenAI into their workflows. “The recent and rapid rise of GenAI marks a pivotal shift in how organizations must operate and strategize,” said Todd Larsen, President, Nexis Solutions, a division of LexisNexis.

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2024 Legal 2023 Customer Service 147

Allwork

JULY 5, 2023

This launch could have broad reaching implications for workers who rely on social media platforms for their jobs, such as digital marketers, journalists, influencers, and social media managers. The post Meta Preps for the Launch of New Twitter Competitor: Threads appeared first on Allwork.Space.

Twitter 264

Twitter Social Media Customer Service Facebook 264

Allwork

FEBRUARY 27, 2024

The transformative power of AI is not limited to tech-centric professions; its pervasive influence extends across various sectors, providing professionals of all walks with tools to refine their craft, augment efficiency, and navigate the increasingly complex job landscape.

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Skills Customer Service Learning Collaborate 306

Allwork

SEPTEMBER 28, 2023

labor market: over 36 million workers are ensnared in “high-churn, low-pay jobs.” These jobs, characterized by having a median job tenure of 18 months or less and a median hourly wage of $17 or less, include positions like delivery/sales workers, retail salespersons, and cashiers.

Customer Service 147

Customer Service Project Management Skills Collaborate 147

Allwork

JULY 5, 2023

What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

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2021 Customer Service Finance Environment 246

Success

MARCH 13, 2022

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. Once a business lands a customer, its No. 1 job is to optimize that customer’s experience.

Email 279

Email Customer Service Gifts Purchasing 279

Allwork

OCTOBER 12, 2022

Inflation has caused about 2 in 3 employees to consider taking drastic action, such as switching jobs (23%), switching industries (18%) or going back to school (16%). Customer service (53%) . Only 26% reported that they had received a raise due to inflation. . Healthcare (55%) . Office administration (53%) .

2022 246

2022 Customer Service Confidence Skills 246

Success

OCTOBER 19, 2023

Maybe you feel stuck at your job or unsatisfied with your advancement. Rooted in the belief that skill acquisition doesn’t end after formal education, job training bridges the gap between academic knowledge and practical, on-the-job requirements. Have you found yourself at a career crossroads? You’re not alone.

Skills 312

Skills Training Confidence Retirement 312

Success

MARCH 27, 2024

I knew I was probably going to have some low-end job. He said, ‘I’m going to get a job,’” Hamilton recalls. “It He also saw it as an injustice that people who had been released decades ago still struggled to get jobs because of their judicial involvement. Given his record, he was unlikely to find high-paying work. “I

Skills 279

Skills 2023 Customer Service Google 279

Success

SEPTEMBER 19, 2023

The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. Consider, for instance, an entrepreneur who has a great relationship with an essential supplier.

International 312

International Customer Service Skills Suppliers 312

Allwork

SEPTEMBER 7, 2023

In the next few years, it’s likely that more jobs will be created within the booming coworking sector, with more experiences up for grabs. In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service.

Management 299

Management Salary Skills Social Media 299

Allwork

JULY 7, 2022

Chatbots are increasingly conducting job interviews for companies that implement them. . However, chatbots are increasingly conducting job interviews for companies that implement them. These chatbots use algorithms to have text chats with candidates for a job to interview them for the position. . Chatbots and their purpose

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Interviewing Resume Social Media Google 317

Allwork

JANUARY 3, 2024

Coworking spaces are increasingly aligning with the hospitality industry rather than traditional real estate, focusing on service and experience rather than just property transactions. Our primary job is to be of service to other humans. Not convinced? Hear me out. Coworking is about providing an experience during the work day.

Customer Service 299

Customer Service Networking Management Learning 299

Workplace Insight

APRIL 15, 2024

According to the report, many workers feel “capable” (40 percent), “prepared” (27 percent) and “excited” (25 percent) about how their job may develop. And greater concerns remain; nearly three in five (58 percent) believe more jobs will be lost to AI than created.

Confidence 59

Confidence Customer Service Training Skills 59

LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

Office Skills Blog

JANUARY 16, 2023

The profile describes what workers do, where they work, typical education and training requirements, wages, job outlook, state and area data and contacts for […] The post Office Administration Job Outlook for 2023 appeared first on Office Skills Blog.

2023 52

2023 2021 Skills Training 52

Workplace Insight

MARCH 9, 2023

A survey of 3,000 employees across the United States has shed light on the extent to which workers are concerned about the growth of artificial intelligence (AI) and its impact on their job security. This can lead to a heightened sense of vulnerability and uncertainty about their own job security.

Agencies 52

Agencies Legal Customer Service Finance 52

Customers Rock!

FEBRUARY 11, 2010

The parallels he draws between passionate cooking and customer service will be something you will noodle on for awhile. Patterson, of the book Take Their Breath Away: How Imaginative Service Creates Devoted Customers. Unconditional Customer Service by Chip Bell. Chip is the author, with John R.

Customer Service 100

Customer Service Learning AT&T Travel 100

Allwork

FEBRUARY 16, 2023

This technology has sparked some controversy, mainly because it is thought that AI will render many jobs obsolete. Personalizing communication and utilizing AI can help create a more streamlined process for customer service and operations. This will improve both customer service and customer retention.

Budget 321

Budget Customer Service Interviewing 2023 321

Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Allwork

JULY 3, 2023

A strong community spirit can lead to increased job satisfaction, collaboration, and productivity among team members. Hodari emphasized the importance of using technology, such as AI, to improve the workplace experience and deliver better customer service.

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Collaborate Environment Customer Service Promotion 246

Success

OCTOBER 24, 2023

These skills are often learned in college, trade schools or job training. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty. Soft skills are distinct from technical or hard skills.

Skills 299

Skills Stress Environment Confidence 299

On The Job

MARCH 30, 2020

Transferable skills are those abilities that you can use in a variety of jobs: communication, organization and teamwork. They may also include things like customer service, or familiarity with some software programs. Those jobs may be gone for good, or so scarce that they're no longer a viable option. Be specific.

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Skills Cover Letter Customer Service Resume 152

Worxbee

MARCH 15, 2021

We define transferable skills as the skills, talents, or abilities that can be used in many different jobs or for several different tasks. For example, consider the interpersonal skills of someone in their first customer service role. They may be able to do the job, but sometimes shy with customers.

Skills 52

Skills Customer Service Training Environment 52

Service Untitled

SEPTEMBER 5, 2012

Although a customer service agent might be overheard saying they prefer to be in the background when it comes to sales positions, the talents of customer service representatives also take a paramount position in successful sales and marketing. And isn’t that what a customer needs?

Customer Service 40

Customer Service Training Skills AT&T 40

Service Untitled

MAY 6, 2013

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.

Customer Service 40

Customer Service Training Expenses Confidence 40