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Naomi is a senior executive assistant at Cohere, a provider of cutting-edge NLP models that solve all kinds of language problems; including text summarization, composition, classification, and more. In this recording from one of our weekly Leader Assistant Zoom Chats , Naomi and I discuss language models like ChatGPT, automation and how it all can help us in our assistant roles.
Why Assistants should never stop learning As an Assistant, it is essential to understand the importance of constantly learning new things. The job of an Assistant can be fast-paced and challenging and requires an incredible amount of adaptability. The most successful Assistants are those who take learning [.
A significant majority (85 percent) of employees feel like they are just a cog in the machinery of their organisation and 43 percent have no idea how their performance contributes to business success, according to a new survey of employee experience and expectations. According to the new study [registration] from Oracle, HR leaders are struggling to keep up with changing employee expectations and this can have dire consequences for businesses.
Just when we thought remote work was here to stay for good, we started seeing reports of high-profile companies calling employees back into the office. While at first, it seemed like just a few sectors, now more companies are publicly explaining their logic behind the necessity for in-person work. Mark Zuckerberg of Facebook’s parent company, Meta, said in a March statement that employees who were in person, or who had transitioned to remote from in person, were outperforming employees who join
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
America has a problem, says Bonnie Low-Kramen: Many of the country’s CEOs are losing their sense of humanity. The issue extends from mass layoffs by email and strict return-to-office policies to workers across the U.S. feeling underpaid and undervalued, says Low-Kramen, a workplace expert and author of the book “ Staff Matters: People-Focused Solutions for the Ultimate New Workplace, ” published in February.
What’s going on: EY-Parthenon – a management consulting firm – analyzed Bureau of Labor Statistics data and uncovered that employee productivity dropped in the first quarter of 2023. When compared to last year, employee productivity dropped 2.7%. It was a 0.9% decrease over the previous year, according to Fortune. The data shows that the U.S. has experienced five consecutive quarters of year-over-year declines in productivity – for the first time since 1948.
Building respect in your role: Advice for Assistants As an Assistant, you have a unique and valuable role in your company. But it can feel overwhelming when others don't recognise the importance of what you do or disrespect your position. It may be challenging to face [.
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Building respect in your role: Advice for Assistants As an Assistant, you have a unique and valuable role in your company. But it can feel overwhelming when others don't recognise the importance of what you do or disrespect your position. It may be challenging to face [.
New research from ESMT Berlin claims that utilising workplace machine learning improves the accuracy of human decision-making, however, often it can also cause people to exert more cognitive efforts when making those decisions. These findings published in the journal Management Science come from research by Tamer Boyaci and Francis de Véricourt, both professors of management science at ESMT Berlin, alongside Caner Canyakmaz, previously a post-doctoral fellow at ESMT and now an assistant professo
Did you ever “play office” as a child? While perhaps not as popular a dream-job choice as teacher, doctor or musician, pretending to “go to the office” may have involved a poorly-tied tie, briefcase in one hand, a mug and car keys in the other, blowing farewell kisses to your family. Never in all the years of children playing office could anyone have envisioned the current style of play.
In this episode, I’m thrilled to have Donna McGeorge, author of “The 1-Day Refund” and a renowned productivity coach, join me for an insightful conversation about making the most of our time and working smarter. With her innovative approach, Donna challenges traditional thinking around leadership, productivity, and workplace efficacy.
Hiring challenges are affecting businesses’ ability to operate at full capacity, with 61% of CEOs expressing concern over this issue. It’s crucial for business leaders to recognize that the conventional office model may no longer be the optimal choice for their employees or organization. When employees work in a manner that suits them, they are more likely to be engaged and motivated, leading to higher productivity, reduced turnover and increased employee loyalty and satisfaction,
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Are you tired of the daily grind and dreaming of becoming your own boss? The good news is that there are plenty of profitable home business ideas out there, and in this post, we’ll explore five of the most lucrative options that can help you achieve your work-from-home dreams. So, let’s dive in and explore the world of profitable, home-based entrepreneurship!
While many companies have focused on moving work-from-home employees “ back to work ,” Millbrook Companies—which comprises three marketing and communication firms—took a different approach. Instead of finding a traditional office building as its headquarters, with cubicles, watercoolers, boardrooms and corner offices, Millbrook’s leaders went on a mission to find the perfect space to encapsulate what hybrid work really means.
As the cost of living continues to spiral, a new report shows more than half of gig economy workers in the UK are paid below the minimum wage. The study , led by the University of Bristol, found 52 percent of gig workers doing jobs ranging from data entry to food delivery were earning below the minimum wage. On average respondents were earning £8.97 per hour – around 15 percent below the current UK minimum wage, which rose to £10.42 this month.
What’s going on: Novavax – a biotechnology company – recently announced that it is laying off 25% of its employees, or about 498 jobs, according to Economic Times. The company reportedly showed a net loss of $293.9 million compared with a $203.4 million profit a year prior. The company is hoping these cost-cutting measures will help it stay financially stable as it relies on the success of its updated COVID-19 vaccine to generate revenue.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Here’s the video replay from the April 26, 2023 Blueprint Leadership Summit hosted by Doug Conant, former CEO of Campbell Soup. Doug, Ann Hiatt, and I discussed “The Executive Assistant as Strategic Partner.” R/T 71 min. [link] There were so many fabulous questions in the chat. In reviewing them afterward, I realize that most of the answers will be found by reading Doug’s book The Blueprint , Ann’s book Bet on Yourself , and my books Staff Matters and Be the Ultima
“In your business life, in your workouts, in your relationships, nothing is ever easy, and there’s always going to be hardships… I think tapping into [your] inner power and saying ‘I can do this. I can conquer these things’—that’s how you’re going to overcome that,” says Erika Hammond in this episode of Brilliant Thoughts.
A new report claims that 7 in 10 UK tech workers now consider hybrid working a key factor when considering a future employer. That is according to The Scaleup Culture Report [registration] from Techspace, based on a YouGov survey of 1,000 tech workers. The report claims that a flexible working policy is considered a high priority by 78 percent of tech employees and a hybrid working policy by 67 percent of tech employees.
The popularity of the four-day work week has skyrocketed, and it’s now one of the most sought-after benefits by employees in the modern workplace. The flexible office sector could be significantly impacted by the shortened work week. As more professionals and businesses embrace the four-day work week, the need for networking and collaboration opportunities may increase.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
The series finale of HBO’s soapy Succession is nigh, and the Roy family’s latest business dealings and personal machinations have captured the cultural zeitgeist. Welcome back to the multigenerational workplace model. But favorable business outcomes and the happiness of familial employees isn’t predicated on power plays and same-day yacht weddings or collapses on company jets.
According to the U.S. Department of Labor, women earn 84 cents for every dollar a man earns. While the gap shifts based on age, race and other factors, the harsh truth is, when planning for retirement, most women have to work harder to save the same amount as men. In addition to lower pay, women typically work fewer years and tend to live longer than men.
Resignations have skyrocketed in recent years — 2021 and 2022 have had some especially high numbers — along with the coinage of the term, the Great Resignation. It’s important for employers to learn how to retain employees and give them opportunities to grow in the workplace. Professional development is important to employees, but there are also other factors that motivate them to write their resignation letters.
What’s going on: Namibia has recently welcomed its first digital nomads since the launch of the country’s Digital Nomad Visa in October 2022, according to Namibia Economist. The initiative was implemented by the Namibia Investment Promotion and Development Board (NIPDB) through the country’s Ministry of Home Affairs, Immigration, and Security.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
If architecture has the capacity to strengthen our interpersonal relationships, then it can boost our happiness. For those of us who are returning to the workplace on a regular basis, being surrounded by an environment that strengthens our connections with other people will undeniably impact our emotional well-being. Through simple, actionable strategies such as light, color, space, and layout, designers can create stronger, healthier workplaces.
What’s going on: IWG Spaces has signed an agreement with Mapfre to create the largest flexible workspace in Spain – called “Spaces Bernabeu”, according to Nation World News. The new space is set to open in 2025 and will be located in a prime area between Paseo de la Castellana and Avenida del General Perón, opposite the Santiago Bernabeu Stadium.
What’s going on: Research published in a new book called “Work 3.0” – by University of Birmingham Econ Professor Siddhartha Bandyopadhyay – warns that unchecked technological disruptions could lead to “anti-human” workplaces. The book warns that these new kinds of automation tools and digital solutions might take precedence over human employees, according to University of Bimingham.
What’s going on: Landsec – one of the UK’s largest commercial property developers – has announced plans to triple the size of its flexible office brand Myo in London this year. More employers are choosing to embrace a mixture of home and office hours. Landsec’s move is reportedly in response to this growing demand for flexible workspaces, according to Facilities Management Journal.
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
It’s no secret that employee health and wellness play an important role in workplace retention and recruitment. Elements such as indoor air quality , outdoor spaces, natural light, and comfortable, sustainable furniture create a dynamic workplace rooted in employee wellbeing. By embracing workplace design strategies that prioritize wellness and sustainability, companies can welcome employees back to an office that actively supports their health and the way they choose to work.
What’s going on: Landlords are pushing for a landmark decision from the Supreme Court on a case that challenges New York’s rent-stabilization laws. This move was anticipated after the Second Circuit Court of Appeals already ruled in favor of the rent laws – despite the campaign led by the Community Housing Improvement Program and the Rent Stabilization Association to sue the city and state, according to Curbed.
Guest Episode Video Transcript Phil Simon Award-Winning Author Phil Simon, a leading authority on workplace collaboration and technology, discusses the importance of adopting hybrid work models. As the author of 14 books, including “The Nine: The Tectonic Forces Reshaping the Workplace,” Phil’s expertise has been recognized by the Harvard Business Review, NBC, and the New York Times, among others.
What’s going on: WeWork has managed to cut back on its losses in the first quarter of 2023 due to reduced expenses, improved occupancy, and increased demand from large US customers as businesses implement return-to-office mandates, according to CoStar. Reportedly, the global flexible workspace provider’s first-quarter net loss decreased by $171 million to $264 million year over year – while consolidated revenue rose 11% to $849 million.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
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