The Small Business Blog
MAY 4, 2017
Building customer loyalty is an important process for a small business. It helps encourage first-time customers to come back, builds a strong customer base, and can make you stand out from your competitors. So how should you go about achieving customer loyalty in a small business? We’ve provided several key ways to build customer loyalty and help make your key customers into regulars.
Practically Perfect PA
MAY 2, 2017
If you are anything like me, you will live your life by Outlook. Sad but true, right? I literally wouldn’t know what I was doing without my inbox and calendar organised just so. For me, Outlook is key to the work that I do – it was even more important when I was working as an EA. I’ve written a few blogs in the past about maximising Outlook for productivity and filing paperwork , but today I wanted to focus specifically on organising your outlook folders.
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Office Dynamics
MAY 1, 2017
Welcome to May! Such a lovely time of year. I hope everyone has recuperated from an exciting Administrative Professionals Week. We did a lot of celebrating at Office Dynamics. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. In case you missed it, you can access it here.
Small Business Labs
MAY 1, 2017
There's long been a need for our government agencies to collect more timely and better data on the the forces impacting jobs and work. The Aspen Institute's article More Data Needed to Prepare for the Future of Work covers a recent academic study calling for more data on the shifts and trends impacting the future of work. The study is titled Information Technology and the U.S.
Speaker: Chester Santos
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
The Small Business Blog
MAY 4, 2017
Business banks accounts can offer a wide variety of features and incentives that can make the day-to-day operation of your business that much more smooth and hassle-free. Here we take you through some of the things to consider when choosing your business bank account. What kind of business you are, and your needs. Business bank accounts can differ based on a number of factors.
Practically Perfect PA
MAY 4, 2017
In a time where the majority of emphasis is placed on finding the best price, the easy route is to choose the cheapest option when booking your executive travel, especially when it comes to airport transfers, be it a group or individual. However, there are several factors which could lead to a compromising situation. Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safet
Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
Small Business Labs
MAY 2, 2017
We consider the U.S. Financial Diaries study to be one of the most important economic research projects of the last decade. The reason is this study covered several very important, growing trends: Income instability, volatility and uncertainty are causing problems for a wide range of Americans. People turn to 2nd jobs and side gigs to help moderate the impacts of these problems.
Clutter Coach
MAY 4, 2017
by Subscribe: iTunes ⋅ Stitcher ⋅ Soundcloud ⋅ YouTube ⋅ Google Play. You can leave a review here! In this episode, I’ll talk about how distractions of various kinds can prevent you from getting stuff done, and what you can do about being distracted by mental chatter. Subscribe: iTunes ⋅ Stitcher ⋅ Soundcloud ⋅ YouTube ⋅ Google Play.
Practically Perfect PA
MAY 3, 2017
Well, it’s been a week since I launched our new event and here is some news on the Practically Perfect PA Virtual Summit. I must say, I’m totally blown away by the reaction from you lot. As you know, I decided to crowdfund for the summit and I set a target of 100 attendees by the 1st June. With just a week of crowdfunding we have already reached just over 40% of our target !
Productivityist
MAY 1, 2017
Despite the two of us being based in Victoria, and within the same circle, I have only been able to touch base with Adam Quiney pretty recently. He is the kind of guy that I can talk to for hours, no beer needed. In his words, he is an “obsessive perfectionist and high performer” who used to work as a project manager and lawyer. He is currently working as an executive coach where he teaches people how to live a life without compromise while creating the impact they want to.
Speaker: Victor C. Barnes, CPA, MBA
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
Small Business Labs
MAY 4, 2017
According to a study released by the UK think tank The Royal Society for the Encouragement of Arts, Manufactures and Commerce (RSA ), there are about 1.1 million gig workers in Great Britain. Here's how the study defines the gig economy: "When we refer to the ‘gig economy’, we are discussing the trend of using online platforms to find small jobs, sometimes completed immediately after request (essentially, on-demand).
Clutter Coach
MAY 3, 2017
by I aim to get on the treadmill 3 times a week. Do I do it? Well, there are some days when my schedule tramples that plan, and other days when I just can’t force myself into it. I do go most days, though, and that’s partly because I give myself permission to quit. Once I get my workout clothes on, I’m likely to get out the door. Once I’m out the door, I’m likely to get to the gym.
Practically Perfect PA
MAY 5, 2017
Technology of the week: LastPass. Here are all the details… What is LastPass? LastPass is a password manager that simplifies everything you do online by remembering your passwords, logging into your sites with one click, creating strong passwords for every account. What does it do? With LastPass, you only remember one master password and LastPass takes care of the rest.
Energage
MAY 5, 2017
Why Pulse Surveys Help You Take Action Quicker and Faster. Employee engagement surveys can kick up more questions than answers. Sure, they’re an effective way to assess employee sentiment, what they value most, and how they view management. But in order to truly act on survey results, your senior leadership team needs to dig deeper and gain context.
Speaker: Kim Beynon, CPA, CGMA, PMP
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Brilliantly Better
APRIL 30, 2017
When spring kicks in, at least 2 important things happen in my life. First, I get to spend more time outside, usually in a park, and second, my storage patterns are changing. By “storage patterns” I understand the places where… The post When Reaching For Your Wallet Is Suddenly Returning An Unexpected “404 – File Not Found” appeared first on Dragos Roua.
Clutter Coach
MAY 2, 2017
by I’ve been reading Marie Kondo’s book, The Life-Changing Magic of Tidying Up. Early in the book, she tells readers how important it is to start with a vision of how you want your life to be after getting organized. Be specific about what you want and also why you want it. No matter what your answer is, Kondo says the underlying reason is that you want to be happy.
Practically Perfect PA
MAY 5, 2017
Technology of the week: LastPass. Here are all the details… What is LastPass? LastPass is a password manager that simplifies everything you do online by remembering your passwords, logging into your sites with one click, creating strong passwords for every account. What does it do? With LastPass, you only remember one master password and LastPass takes care of the rest.
Energage
MAY 3, 2017
Preparing Your Workplace for the Shift from “Do and Repeat” to “Think and Solve”. McDonalds, WaWa, and the Front Lines. American Jobs are moving away from “do and repeat” work to “think and solve.” Atlantic magazine reports this month that 40 percent of Americans work in roles that are largely task-driven, do-and-repeat work. Just three-years-ago the number was 49 percent.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Three Shots Ahead
MAY 4, 2017
You can now find Three Shots Ahead on Bloglovin.
Small Business CEO
MAY 1, 2017
Corporate profits are an all-time high across the globe. This has effectively made the business landscape more competitive than ever before. The rise of social media, advertising platforms, analytics tools, and other digital technologies has created an aggressive and cutthroat environment. There is no shortage of competition. It is not enough to fill vital roles in any organization with mediocre candidates.
Practically Perfect PA
MAY 4, 2017
In a time where the majority of emphasis is placed on finding the best price, the easy route is to choose the cheapest option when booking your executive travel, especially when it comes to airport transfers, be it a group or individual. However, there are several factors which could lead to a compromising situation. Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safet
Energage
MAY 5, 2017
Why Pulse Surveys Help You Take Action Quicker and Faster. Employee engagement surveys can kick up more questions than answers. Sure, they’re an effective way to assess employee sentiment, what they value most, and how they view management. But in order to truly act on survey results, your senior leadership team needs to dig deeper and gain context.
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Brilliantly Better
MAY 5, 2017
The last 10-15 years created an interesting culture in the tech world (and not only). It’s the startup culture. You know the type: young, hipster, clever people gathering together, in a dorm or in a garage, hacking things together, day in and… The post Real Life Startup versus “Competition” Startup appeared first on Dragos Roua.
Small Business CEO
MAY 5, 2017
Today, location plays less of a role in the success of a business than it used to. New technology offers flexibility that can give businesses a better degree of competitiveness and facilitate collaboration on a global scale. That’s great news for startups and small businesses who are increasingly being priced out of prime London city-centre locations.
Practically Perfect PA
MAY 3, 2017
Well, it’s been a week since I launched our new event and here is some news on the Practically Perfect PA Virtual Summit. I must say, I’m totally blown away by the reaction from you lot. As you know, I decided to crowdfund for the summit and I set a target of 100 attendees by the 1st June. With just a week of crowdfunding we have already reached just over 40% of our target !
Energage
MAY 3, 2017
Preparing Your Workplace for the Shift from “Do and Repeat” to “Think and Solve”. McDonalds, WaWa, and the Front Lines. American Jobs are moving away from “do and repeat” work to “think and solve.” Atlantic magazine reports this month that 40 percent of Americans work in roles that are largely task-driven, do-and-repeat work. Just three-years-ago the number was 49 percent.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
The Marq
MAY 1, 2017
Today marks the official, public launch of ValTeo Tech , where we challenge the mundane processes that suck the life out of work by providing Digital Transformation and Digital Transaction Management software consulting services and products. I’ve spent the last two months getting all the preliminary work done for the launch today, including firming up key relationships with some major players in this space.
Small Business CEO
MAY 4, 2017
In today’s volatile financial markets, the importance of financial transcription cannot be overstated. Every organisation or business enterprise deals with vast amounts of financial data on an almost daily basis and proper documentation is essential to keep track of these ever-fluctuating businesses. One false move can trigger a chain reaction that can have devastating consequences for your business.
Practically Perfect PA
MAY 2, 2017
If you are anything like me, you will live your life by Outlook. Sad but true, right? I literally wouldn’t know what I was doing without my inbox and calendar organised just so. For me, Outlook is key to the work that I do – it was even more important when I was working as an EA. I’ve written a few blogs in the past about maximising Outlook for productivity and filing paperwork , but today I wanted to focus specifically on organising your outlook folders.
Eat Your Career
MAY 3, 2017
This article is part of a series. Learn more about it and access links to other articles in the series here. This week’s topic is one I’ve spoken about at length in many training sessions and with my career coaching clients. Here, I want to give you an overview of what values are and why they are so essential to career success. What Are Values? Values are the core of who you are.
Speaker: Frank Taliano
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
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