August, 2009

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Administrative Professionals Get Help With Your Career

Office Dynamics

Guest Blogger Jeff Keller is back again! This time Jeff is offering up some advice on getting help with your career. It's the standard advice: if you want to advance in your career or find a new position, seek out people who are already succeeding in that field and learn from them. I can't argue with that principle. You can certainly shorten your learning curve by asking questions or by establishing an ongoing mentoring relationship.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

When you start working with a new one-on-one or high-end client you want to set the scene for your relationship together and make them feel that they really have made the right choice in deciding to work with you – even though YOU know that they have! Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”.

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How I got control of my Inbox (finally)

Virtual Moxie

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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Self Defense for Admins

The Office Professionals Place

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. We fight in the battlefield we call the office.

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The Memory Edge: Outlearn, Outperform, Outlast

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

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Arizona Virtual Assistants Retreat

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Arizona Virtual Assistants Retreat Thursday, August 6, 2009 at 8:59 am // By: ktcosmos // Category: Virtual Assistant Resources Retreat Schedule VAC Luncheon Agenda Breakout Sessions Coupons & Discounts The first ever VA retreat here in Arizona is set for Friday August 28 – Sunday August 30 in Phoenix.

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Managing your Boss's Inbox

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets enjoy our day together.© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account.

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Meditating Improves Concentration

Clutter Coach

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Them that can't, teach

Virtual Moxie

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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Managing the Micromanager

The Office Professionals Place

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Monday, August 24, 2009 Managing the Micromanager The job description did not include managing a micromanager. In essence, micromanagers are individuals who feel insecure about tasks being completed the way they want them done.

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How To Go From Overwhelmed and Frustrated To Organized and Stress-Free

Office Organization Success

Join me on September 2 at 11:00 am EST (New York) where I will share with you how to eliminate the overwhelm and frustration of running your online solo service business. My business has grown enormously over the past three years; I continually attract new clients, take time off whenever I want, and have doubled my income each year. . And this has happened because I’ve put in place systems that leverage my time and let my business run on autopilot.

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Your Accounting Expertise Will Only Get You So Far: What Really Matters

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets enjoy our day together.© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!

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Who Is Joan’s Executive Assistant?

Office Dynamics

Hello, Blog readers! Jasmine Freeman here with a special blog post of my own for you. If you have been following Joan Burge via her blog , her books , her live seminars or her free webinar series, 26 Weeks to Administrative Excellence you have probably heard my name mentioned once or twice. It’s kind of funny to me to hear Joan talking about me. It’s also extremely flattering, and of course I do get a little embarrassed at times.

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The End of Management and the Rise of Bioteams

BioTeams

In his new book, Dot Cloud: The 21st Century Business Platform , Peter Fingar suggests that if we stick with our current pyramid-style designs of our organizations, we will not be able to meet the growing needs of our communities in the high-change global economy and concludes that the discipline of bioteaming offers a vision of what successful teaming experiences look like in the interconnected world of the 21st century.

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You do you

Virtual Moxie

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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How To Overcome Change Fatigue In Finance With Neuroscience-Backed Strategies

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Surviving the New Boss

The Office Professionals Place

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Monday, August 10, 2009 Surviving the New Boss There are two ways to make a lasting first impression on a new boss, do something really good or do something really bad.

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Get Organized!: Get Organized: Websites That Make Your Life Easier

Get Organized!

Organizing Tips | Organizing Products | Organizing Services Thursday, August 20, 2009 Get Organized: Websites That Make Your Life Easier Every day, smart people come up with web resources that make our lives more efficient, more productive, and more organized. And while Im not smart enough to be one of those super intelligent beings, I AM smart enough to use their tools!

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets enjoy our day together.© Copyright Patricia Robb 2010 16 August, 2009 Warning! Warning!

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IAAP EFAM Event: My "Admin Work Bibles" Become a Necessary Staple for Progressive Administrative and Executive Assistants

Office Dynamics

I just got back last night from Minneapolis and the IAAP EFAM. Sunday, I flew in from Vegas for a quick but fabulous visit at IAAP's event. I was there to be a part of the OfficeArrow.com exhibit and to sign my two "work bibles" for the administrative profession: Become an Inner Circle Assistant and Underneath It All. I was happily amazed at the number of attendees who already knew of me through the Office Dynamics web site, Monday Motivators ezine , and already owned copies of my books.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Service Untitled» Blog Archive » Simple Returns with Amazon.com

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Simple Returns with Amazon.com Douglas August 31, 2009 Customer Service Experience , Specific Companies No Comments I know this is my second pro-Amazon post in a week or so (the first was this one: Amazon Thinks Ahead ), but that’s just a coincidence that resulted from me using Amazon a lot over the last three weeks or so.

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How long will it take? As long as it takes!

Virtual Moxie

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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Communication Case #2 - the Mind Reader

The Office Professionals Place

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Wednesday, August 5, 2009 Communication Case #2 - the Mind Reader More Adventures of the Pseudo-Listening Manager In this weeks episode of the Pseudo-Listening manager, Stanley Partial, is experiencing his clairvoyant capabilities - mind reading.

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Get Organized: 5 Hidden Ways to Boost Bath Storage

Get Organized!

Organizing Tips | Organizing Products | Organizing Services Monday, August 31, 2009 Get Organized: 5 Hidden Ways to Boost Bath Storage BHG has a wonderful article about finding some extra bathroom storage in not-so-obvious places. As we all know, bathrooms often run short on storage room, but with a little creativity, youll find more than you thought -- if you know where to look. (1) Carve Out a Niche The space between bathroom wall studs is just waiting for you to claim it.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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It's all in how you feel

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets enjoy our day together.© Copyright Patricia Robb 2010 8 August, 2009 Its all in how you feel Remember when you were younger and got a new pair of running shoes?

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Executive Assistants, Stretch Out of Your Comfort Zone!

Office Dynamics

It is never easy to do something that you have never done or only done a few times. My great assistant, Jasmine Freeman, has experienced a big stretch this past week and I am proud of her. Due to popular demand, Jasmine is coming out from behind the desk so admins everywhere can get to know her. This week, Jasmine was professionally videotaped. She put in about 6 grueling hours of taping to produce 5 short videos that you will get to see very soon.

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Flexibility Outside of the Gym

The Marq

TheMarq A Human Perspective on Business and Life Flexibility Outside of the Gym I met with a senior executive at a local health science company this past week. I told him about my plans looking for employment in health care and my BHAG deadline of September 14. I also shared the hard truth that my leads have dried up over the past few weeks. He had one response, "be more flexible.

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How & Where Do I Find More Job Leads?

Musings of a High-Level Executive Assistant

I'd like to think of myself as having a lot of initiative, creating my own luck, and being pretty good at networking. Often, my hard work, optimism, and drive pays off in job leads, but since I'm looking for the RIGHT job, it's been a long journey. I'm curious what else I could be doing. Despite never having any background or experience in recruiting, I was offered a four-month contract job as a senior coordinator which I happily took.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Service Untitled» Blog Archive » Crazy Drive-through Experience

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Crazy Drive-through Experience Douglas August 07, 2009 Customer Service Experience , Specific Companies 1 Comment I went to the drive-through at McDonald’s not that long ago and had what had to be one of the most absurd customer service experiences I’ve ever had.

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Get Organized: Alice.com Prepares You for the Unexpected

Get Organized!

Organizing Tips | Organizing Products | Organizing Services Thursday, August 27, 2009 Get Organized: Alice.com Prepares You for the Unexpected It’s 4am and you, New Mom, have woken up for the 4th time because Junior needs a diaper change. You shuffle over to the changing table in a fog and reach for a diaper, only to find…nothing. Not a diaper in sight.

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The Holy Shit Factor

Virtual Moxie

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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Establishing Boundaries vs. "NO"

Office Dynamics

I recently had a great conversation with a 25-year experienced admin. Her name is Paula. She was wondering how to deal with a manager who seemed to be intimidated by her knowledge and go-getter attitude. She has worked with this person for about 3 years. This is important to keep in mind because as I told Paula, she needed to establish boundaries in the very beginning as the manager became aggressive in her attitude and delegating with Paula.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.