February, 2021

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Is an Administrative Assistant Certification or Designation Worth It?

Office Dynamics

In the ever-evolving administrative profession, a topic of recent interest has been training, certification, and designations. Many top-notch organizations are looking to the future with an eye towards optimization and growth. They’re carefully considering what they will require of their administrative team and want to move them towards higher levels of training and education.

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The Long Term Shift in Business Applications to Solopreneurs

Small Business Labs

In the early 2000s, about 60% of all new business applications were from businesses planning on having employees.  The other 40% were from solopreneurs who did not plan to hire employees. But as the chart below shows (click to enlarge), by 2015, 57% of new applications were from solopreneurs (orange in the chart).  And in 2020, 66% of new business applications were from solopreneurs.

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Is your Executive a poor communicator?

Practically Perfect PA

Is your Executive a poor communicator? In a recent survey conducted in the UK, Hays recruitment found 43% of those surveyed said leaders needed to improve their communication skills. This skill improvement was much more necessary than other areas, such as strategy and planning (23%) and remote staff management (13%). [.].

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The 3 Essential Functions of Time Management

Eat Your Career

“What is time? If nobody asks me, I know; but if I were desirous to explain it to one that should ask, plainly I know not.” St. Augustine. When it comes to professional development, time management is one of my most passionate areas of study (and most enjoyable topics to teach ). In some aspects, it’s actually quite philosophical. After all, as St.

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The Memory Edge: Outlearn, Outperform, Outlast

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

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Black History Month Interview Series: Jamika Watson

Executive Leadership Support Blog

Black History Month Interview Series. Meet Jamika Watson , Senior Executive Assistant to the COO & Founder, mPower at Mortgage Bankers Association. Jamika Watson started attending the ELS Forum in DC in 2018, and we were immediately drawn to her energy and passion for the role. We were so impressed by her contributions during the sessions, we invited her to participate on the Executive & EA Roundtable with her COO, Marcia Davies.

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How To Confidently Talk About Your Experience as a Virtual Assistant When You Have None to Speak of.

Virtual Moxie

Even with our amazing training and mentoring , something our new VAs can struggle with is how to talk with potential clients about their “VA experience” when they have very little, or none at all. It’s not that we don’t discuss it in the program, but there’s a big difference in conceptually understanding how to do something and remembering to do it when you’re live, in the situation, right?

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New Business Applications Continue to Surge

Small Business Labs

Over the past 6 months new business applications have surged.  As the U.S. Census chart below shows (click to enlarge), the surge is continuing with 492,000 applications filed in January. This us up 73% compared with last January.  Most of the applications are what the Census calls "applications other than high propensity" (grey in the chart).  These are applications from businesses that are unlikely to have employees, such as freelancers, independent contractors and ot

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Communicating your priorities better with the ‘rule of five’

Practically Perfect PA

Communicating your priorities better with the ‘rule of five’ One of my go-to tools for prioritising and managing my to-do list is Trello. I use the collaboration tool to manage all of my tasks and projects, and I love how easy it easy to collaborate on projects with the other members of the [.].

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Communicating with Confidence

Eat Your Career

Communication is a complicated, multi-faceted skillset required for professional success. Unfortunately, it’s a tough one to master. More important than what you say is how you say it. All too often, messages are muddied because of insecurity, self-doubt and nerves. People don’t hear the words because the delivery is so distracting. Confidence has the power to enhance your communication in dramatic and surprising ways.

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4 of The Biggest Potential Business Dangers

Small Business CEO

Businesses always want to stay open and profitable. Some may want to expand and add revenue sources, but the bottom line for the typical business entity is to remain open and functional, with products or services going out and money coming in. There are always going to be potential impediments to that happening, though. Any company, regardless of its business model, will have both internal and external threats that can derail its success.

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Your Accounting Expertise Will Only Get You So Far: What Really Matters

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

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Ask Anastacia: Why Are Humans Lousy at Estimating the Time They Need to Do Things?

Virtual Moxie

In another post , I mentioned that we humans tend to fall down when we have to estimate the time it will take us to do something. Arnatte wrote to ask me why I think that is. That’s a great question. One I should have talked about! The complete answer is far more complex and nuanced, and I’ll save it for another time. The best short answer I have is that it’s due to our not considering all the things that go into what we have to do.

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I’m Not A Cat

Brilliantly Better

This pandemic changed our world in ways we would have never imagined before. One of the things that changed dramatically is how we work. Before the pandemic, working remote was some sort of weird thing to do (when it wasn’t “sold” as being a perk, that is) whereas now, it’s pretty much the norm. But. Read more. The post I’m Not A Cat appeared first on Dragos Roua.

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Book Review: Building the Business of You

Small Business Labs

Building the Business of You aims to help people "navigate the uncertain, post-pandemic world of work, while aligning personal purpose and professional advancement."  And it hits the target with practical, actionable advice on taking charge of and building a career in the new world of work. The central concept of the book is what the author calls the "career mashup"   This is a career where workers merge their skills, interests, passions, and experiences in a way that

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The world dosen’t have exit without a plan

Office Organization Success

Solve the secrecy of a wrong exhibition or save a girl in grief by comrade up with your befriend. Subscription Benefits Include Today’s Paper Find excitable-friendlily conversion of distinct from the Time’s rag in one quiet-to-peruse. But if you are situated in part office or house, you would emergency to logon to the computers apart and have something to tell helter-skelter the plucky to each other with – such as FaceTime, Google Hangouts, Zoom, Microsoft Teams, etc.

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How To Overcome Change Fatigue In Finance With Neuroscience-Backed Strategies

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Building Cultural Competence & Navigating Unconscious Bias in the Workplace Part 1

Executive Leadership Support Blog

Building Cultural Competence & Navigating Unconscious Bias in the Workplace Part 1. This workshop provides an overview of the The Depth of Diversity – uncovering the many dimensions of diversity, understanding unconscious bias, building cultural competence and awareness of the biases and barriers that hold us back from cultural competence.

UPS 100
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Maximize the benefits of your PPC marketing

Small Business CEO

With a limited marketing budget, every dollar spent needs to deliver a return. Many marketers are using PPC (pay per click) as a way to track the results from their online ads, ensuring they can increase the effectiveness of their communications as well as their spending. Facebook is, without a doubt, the most popular platform for PPC advertising. While Twitter has the same capabilities, it is claimed that engagement up to 7 times higher on FB.

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Planning Your Day When You Don’t Know How Much Time You Need To Do the Work

Virtual Moxie

When you have a cubic ton of things to handle, how do you plan your day when you have no idea how much time you need to do the work? It’s the bane of existence for maaaaany people, not just virtual assistants. They ask, “How do I manage my time when I have no idea how much time I’m going to need to do the things I have to get done? I have no way of knowing!”.

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Unintended Consequences, Convergent Evolution And Stranger Things

Brilliantly Better

The term “unintended consequences” defines outcomes that aren’t visible, or predictable at the moment of an action. They are grouped into three main types: unexpected benefit – like a touch of luck, or serendipity unexpected drawback – when the benefit is tainted by some inconvenient inherent to the solution perverse result – when the result.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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It Had to Happen. A Gig Economy SPAC

Small Business Labs

A SPAC is a special purpose acquisition company.  A good description comes from CNBC's SPACs used to be a joke in Silicon Valley — now they’re going mainstream. Key quote: In a SPAC, a group of investors raise money for a shell company with no underlying business. The SPAC goes public, generally at $10 per share, and then starts hunting for a company to acquire.

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Ep 104: Dayne Shuda on Written Communication, Working Remotely, and Fighting Burnout

Go Burrows

Dayne Shuda has worked with executive assistants for about 7-8 years and has had a full-time remote assistant since 2015. His assistant happens to be in Australia, but he’s in Wisconsin. Over the years, he’s learned a few things about organization, burnout, and working with a remote team. In this episode, Dayne shares tips on written communication, working with a remote assistant on the other side of the world, and how assistants can anticipate the needs of their executive.

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The surprising connection between brain injuries and crime | Kim Gorgens

TED Talks

Here's a shocking statistic: 50 to 80 percent of people in the criminal justice system in the US have had a traumatic brain injury. In the general public, that number is less than five percent. Neuropsychologist Kim Gorgens shares her research into the connection between brain trauma and the behaviors that keep people in the revolving door of criminal justice -- and some ways to make the system more effective and safer for everyone.

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Three Smart Ways to Start Investing Your Money

Small Business CEO

It’s never too early to start investing your money. If you have some extra cash set aside, no matter how small or large the sum, it’s best that you put this to good use. Inflation will only cause your money to depreciate in value, therefore, investing your finances is a great way to increase your financial security. You don’t have to be a financial wizard in order to make a return on your investments.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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5 Ways To Incorporate Video Into Your Instagram Recruiting Strategy

Recruit CRM

With a continually changing work environment, employers are placing more emphasis on creating a sustainable business culture. Hiring employees with the appropriate skills that fit into this environment is of the utmost importance. To meet their recruitment goals, an ever-growing number of recruiters are reaching out to social media. Social media recruitment has become the new norm and you have clearly seen how they're adapting to it seamlessly.

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Picking It Up From Where You Left

Brilliantly Better

Last two-three days were rather hectic. A whirlwind of news and developments, both in business and personal life, hit my relatively stable routine, and threw me a bit off course. We’re still in a de-facto lockdown, otherwise some of these news would have seen me flying in another country, to make sure I can assess. Read more. The post Picking It Up From Where You Left appeared first on Dragos Roua.

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The Rapidly Growing Creator Economy

Small Business Labs

Axios' App rush: Talent over trash covers the growth of social media apps where the content is created by digital content creators who are getting paid.  Key quote: The big picture:  Creator-economy platforms like Patreon, Substack and OnlyFans are built around content makers who are paid. It's a contrast to platforms like Facebook that are mostly powered by everyday users’ unpaid posts and interactions.

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A No Frills Zoom Interview with Allison Miller, Chief of Staff, Access Healthcare

Admin Awards

Allison Miller is Chief of Staff at Access Healthcare in Dallas, Texas, and the winner of the 2016 Colleen Barrett Award for Administrative Excellence in DFW. Allison is one of those people that whenever I’m with her, I inevitably end up wishing I was recording our conversation because she drops so many “matter of fact” yet enormous gems of wisdom accumulated during her “take no prisoners” approach to her role as an Administrator.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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The political power of being a good neighbor | Michael Tubbs

TED Talks

Michael Tubbs is the youngest mayor in American history to represent a city with more than 100,000 people -- and his policies are sparking national conversations. In this rousing talk, he shares how growing up amid poverty and violence in Stockton, California shaped his bold vision for change and his commitment to govern as a neighbor, not a politician.

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Virtual Office 101: Why you Need it in 2021

Small Business CEO

If you are running a start-up company or a small business, you will understand the need to reduce your expenses. One of the best ways of doing it is by cutting office setup expenses through the use of a virtual office. This is particularly of use in 2021. Why is that? We are today in a unique situation. The COVID-19 pandemic and the resultant lockdown has caused a major disruption in the economy.

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10 Practical Interviewing Tips For Recruiters

Recruit CRM

Recruiters should keep in mind that effective interviews will result in revealing any potential red flags, reveal strengths, weaknesses and much more. Often a recruiter might consider this to be an easy task, but guess what? In reality, it's quite the opposite. You might have the job descriptions in place and your ATS & CRM software working absolutely well, but you will lose out on candidates if you're not effectively interviewing them.

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The Daily Stroll To The End Of The World

Brilliantly Better

It’s still dark when I get up, because it’s still winter around here. You wouldn’t say, because temperature-wise we’re lucky, it’s a normal day, not too cold, not too hot. It’s 7AM, you can barely see around, so I’m moving slowly in my small attico, unfolding my morning routine: the usual cleanup, then a short.

UPS 105
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.