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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Best Virtual Assistant Services - Elevating Your Business with a Remote EA

ProAssisting Blog

Picture having a dedicated professional remotely managing your tasks, elevating productivity, and boosting overall efficiency. They manage schedules, handle emails, organize files, and take care of various administrative duties. Enhanced Customer Service Excellence Delivering exceptional customer service is imperative.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They effortlessly navigate a spectrum of responsibilities, from managing calendars and scheduling appointments to orchestrating complex projects across various domains. They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information.

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U.S. Employee Engagement Plummets to 11-Year Low

Allwork

The report suggests employee engagement is a big factor in organizational success, because it directly impacts “productivity, employee retention, customer service, safety incidents, quality of work and profitability.” However, some organizations have managed to avoid this trend. companies this year.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.