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It just felt like I needed to have a script in my head… and you don’t have time to prepare anything.” When they face challenges with phone etiquette and real-time communication… the world is telling them they’re lazy or they’re not interested,” she says. Zoe McCarty, a receptionist and social media manager in the U.S.,
However we aren’t able to reach every administrative professional with our our premium programs. We have a ton of value to bring to the profession and we certainly don’t want to exclude the many assistants who aren’t receiving funding to attend our live events. More free assistant training at your fingertips.
Home About Me Advertise Elevator Etiquette 101: Going Up? You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. Can you think of any more etiquette related items while riding the elevator?
Is 2023 the year you’ve vowed to elevate your workplace etiquette? It’s pretty generally accepted among social scientists (at least those who accept the theory of evolution) that gossip is likely a relic of our evolutionary past,” Frank T. Given the amount of hours we devote each day to working, it tracks that the two intersect.
Thanks to Peter Coombs of FRONTLINE Training & Consulting. And I recycle the actual cards so they don't become clutter. If I meet someone at an event or training session and obtain their business card, I jot down something about that person or the conversation we had to trigger my memory next time I look them up.
Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training.
Interestingly, as I provide on-site executive assistant and administrative training and consulting across the country, I also see anything and everything in terms of business dress, which is actually very casual. They want employees to be proper and demonstrate business etiquette. I don’t mean be showy and flashy.
But the flex can also be attributed to other types of workspace, can’t it? So there isn’t good to somebody means so much in different senses to other people. If you’re not near to the ideal sort of prime premises, with the higher footfall nearer to a train station, then you have got to work harder.
In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Whether it’s helping you plan a trip together or you need an in-depth training session on TRAVO.com, please email us at help at travo dot com. Absolutely.
We can’t tell you too much about that right now – except this – as a precursor to this momentous occasion we’re doing something very special this week only. You don’t have to provide us with anything in exchange to claim your free copy. We’re offering our book, Who Took My Pen … Again? Why Who Took My Pen?
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. Either way, I’d love to hear from you!
As he reviews the details of the conversation, which didn’t go well for either party, he realizes something: “…I could easily see that I had failed to establish rapport at the top of the call. When you don’t have it, every step becomes a struggle.&# When you have rapport, the sales process moves forward easily.
Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?
If the WebinarJam link above doesn’t work for you, please try this link directly to YouTube. We aren’t sure where it was purchased or who produced it. Simple strategies to boldly embrace your inner leader—and enhance your productivity, collaboration, and creativity at the same time! How to Watch This Webinar.
Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate. He raised over $1,000. 5, 2010 at 12 p.m.
Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. She just thinks she has to answer her cell phone every time it rings. At least in his case if he has to answer it he will ask if I mind if he takes the call. 23, 1 p.m.
I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. They said it works with most phone services. Thanks Patricia! Thanks everyone for correcting me.
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Why do we not use their full name?
Clients don’t want to know, and it makes them uncomfortable. And email etiquette is a big deal, so always use complete sentences, etc., Why not purchase a ticket to their next training call, or product they’re launching? Make it your goal that every client could say, “I never even knew you had other clients.”
He can ignore e-mails, but it is hard to ignore me :) When you are copied on an e-mail, read the whole message, don’t just skim it. If you have been asked to do something and don’t fully understand what is expected of you, don’t be afraid to ask questions. There could be a message for you.
Organizations that help their employees succeed don’t judge their agents by how quickly they get people off the phone or the number of calls they handle within an eight-hour shift. Here are some suggestions an organization might consider: Have a training program that helps customer representatives deal with people.
Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.
By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. I can only guess when I might get it.
Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days. 5, 2010 at 12 p.m.
I have also combined all the tutorials, training and other education-related links under the title Training. I have also combined all the tutorials, training and other education-related links under the title Training. You will notice on the side bar I have put a lot of the reading sites (My blog list etc.)
Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? You can find the story at the following link: [link] That certainly is dedication and remarkably they were a perfect match. A nice Christmas gift to her boss who is a dad of five children.
When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. Don’t let self doubt take over. I recently was at a friend’s place and her husband has an elaborate train set. 23, 1 p.m.
There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?
They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in. Until next time, T ake care - of your clutter! What better candidate to take on that role as a career, than the assistant who regularly plans events from small meetings to large conferences.
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? On Friday afternoon I take out the Monday folder and start to fill it with what my boss will need on Monday. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Training On-line 10 Things = Frustration "Mom, I'm sick!" Now don't forget to put the correc. Wow.this tip almost makes me want to upgrade to 2007 *laughs*.
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Training On-line 10 Things = Frustration "Mom, I'm sick!" Now don't forget to put the correc. Click Yes and then OK. 5, 2010 at 12 p.m. (New
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Make a decision to listen to and hear what your boss has to say. Regularly evaluate your strengths and weaknesses. Admit your mistakes and try to learn from them. 5, 2010 at 12 p.m.
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Nobody seems to really know what its called, but Powerpoint Remote was given as a common name. Now at least I will have a name that most people will know what I mean. 5, 2010 at 12 p.m.
Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. While waiting for the answer, you can go on to other tasks and bring this item forward another day to get it off your desk, but don’t let it go off your radar. Put it in your Outlook Tasks with a reminder to follow up.
Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book.
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