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Telephobia: Gen Z’s Newest Anxiety in the Workplace

Success

It just felt like I needed to have a script in my head… and you don’t have time to prepare anything.” When they face challenges with phone etiquette and real-time communication… the world is telling them they’re lazy or they’re not interested,” she says. Zoe McCarty, a receptionist and social media manager in the U.S.,

Phones 147
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All the free training we offer in one place!

Office Dynamics

However we aren’t able to reach every administrative professional with our our premium programs. We have a ton of value to bring to the profession and we certainly don’t want to exclude the many assistants who aren’t receiving funding to attend our live events. More free assistant training at your fingertips.

Training 220
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Elevator Etiquette 101: Going Up?

Professional Assistant Blog

Home About Me Advertise Elevator Etiquette 101: Going Up? You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. Can you think of any more etiquette related items while riding the elevator?

Etiquette 100
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A Deep Dive Into the Positive and Negative Impacts of Gossip

Success

Is 2023 the year you’ve vowed to elevate your workplace etiquette? It’s pretty generally accepted among social scientists (at least those who accept the theory of evolution) that gossip is likely a relic of our evolutionary past,” Frank T. Given the amount of hours we devote each day to working, it tracks that the two intersect.

Gossip 296
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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

Thanks to Peter Coombs of FRONTLINE Training & Consulting. And I recycle the actual cards so they don't become clutter. If I meet someone at an event or training session and obtain their business card, I jot down something about that person or the conversation we had to trigger my memory next time I look them up.

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Training On-line

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. The good thing about on-line courses, is anyone can do it from anywhere.

Training 100
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Assistant Certifications: free webinar replay & handout

Office Dynamics

Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training.

IAAP 252