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Connecting the Dots Between Service and Hospitality. While this post will use the creation of our business and our experience as the example, the video and understanding of the difference between service and hospitality can be beneficial to anyone looking to raise the bar of their own business, team or personal performance. Before we launched our remote executive assistant company, we had many discussions and asked many questions about how to leverage our unique experience to make us a different
Edelman released their 2021 Trust Barometer , which is an annual global study on the level of trust citizens have in institutions. The Trust Barometer focuses on trust in governments, corporations, NGOs and the media and Edelman has conducted this study for two decades. Not surprisingly, the past year was not a good one for institutional trust. Key quote from Edelman: After a year of unprecedented disaster and turbulence – the Covid-19 pandemic and economic crisis, the global outcry over
How easy is it for you to say “no” to requests that you do not want to do? For many, it isn't easy! In today's fast-paced, activity-rich society, we are all juggling a lot of responsibilities. You believe that you are handling all of the items well, and nothing is falling yet. Then it happens: someone asks you to take on one more thing. You feel a little panic or resentment brewing in the back of your mind, but habit forces those feelings down, and you begin to say “yes”
Ways to Improve Your Organizational Skills as an Administrative Assistant It is incredibly difficult, if not impossible, to thrive in chaos. It feels disorganized, unscheduled, and without direction. If you’re unable to effectively organize your work and resources, you’ll likely find yourself twisting in the wind, unproductive, and unable to catch up.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
Career transitions for Executive Assistants Being an Assistant isn't for everyone. I mean, let's face it, the job has its challenges, and I think you have to love the role to succeed in it genuinely. If you think of the position as a stepping stone to something else or a job [.].
For most career-minded professionals, goal setting is an essential part of the new year celebration. But sadly, few people know what to do once a goal is set. Consequently, they end up feeling overwhelmed, unsure of where to start or how to make real progress. Thus, many goals are quickly abandoned. If you’ve experienced this in the past and you’re ready to finally achieve your goals, you need to build a plan.
Whether you’re a new or more seasoned virtual assistant, if you feel worried about managing your money and paying taxes, these five ideas are for you. Fun fact : Back in the day when my business was new, I didn’t have a clue as to what to do, and I made all the mistakes I think a person can make. They were all wonderful growth experiences, for sure, but one of the biggest mistakes landed me knee deep in debt and in some trouble with….the IRS.
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Whether you’re a new or more seasoned virtual assistant, if you feel worried about managing your money and paying taxes, these five ideas are for you. Fun fact : Back in the day when my business was new, I didn’t have a clue as to what to do, and I made all the mistakes I think a person can make. They were all wonderful growth experiences, for sure, but one of the biggest mistakes landed me knee deep in debt and in some trouble with….the IRS.
The World Economic Forum's (WEF) Global Risk Report identifies the top risks faced by businesses and society over the next decade. This the 16th year WEF has issued a global risk report and the results come from an extensive risk survey of a wide range of risk related professionals. As the WEF chart below shows (click to enlarge), they group the risks by likelihood and impact.
10 years ago, if you wanted to eliminate meat from your diet, you had very few options. You could obviously go with salads, nuts and crucifers, but if you wanted a more dense source of protein, you were out of luck. And I’m talking mostly about engineered protein-rich foods. Producers were just starting to understand. Read more. The post What’s Left After The Messy Beginning appeared first on Dragos Roua.
If you’re going to start a business this year, you probably have come up with a plan already. Having a comprehensive plan in place is one of the most critical things you can do if you’re going to find success within your niche. However, while you might have thought about expenses such as employee salaries and what it will cost to rent a brick-and-mortar location, you might have forgotten about certain other potential expenditures.
Understanding your personality and communication preferences Understanding your Executive's personality, behaviours and communication preferences are crucial to building an effective relationship and partnership. But! Before we do that you also have to do the work to understand your personality, behaviours and communication preferences! Being self-aware, understanding your personality and communication [.].
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
Nadine King is the Founder of Black Admin Magic and Author of The Ninja: Chronicles of an Assistant , Pastor, and a Coach. She is also a 20+ year Administrative veteran with experience supporting C-suite executives, vice presidents, executive directors, local church leaders, small business owners, and entrepreneurs as an executive assistant and virtual assistant.
[link]. This ground-breaking podcast episode was recorded live, uncut, and streamed all over the world. In a workplace changed forever by the pandemic, Bonnie Low-Kramen and Vickie Sokol Evans wanted to know what HR really thinks about the Executive Assistant role and their value in the modern workplace. To address it, their expert guests are Johnny C.
McKinsey's Ecosystem 2.0: Climbing to the next level summarizes ecosystem 2.0 as: In the emerging world of Ecosystem 2.0, data are the holy grail, the breakdown of sector borders is a given, and successful players try to lock in control points to expand horizontally and vertically across the grid. The article chart below, which shows the 7 largest companies in the world by market capitalization, really jumped out at us. The reason is small businesses and independent workers are import
Today is the 31st day of my 365 days writing challenge. Since the beginning of the year I published a blog post each day, which means, so far, that the challenge is going as planned. I thought it would be useful to have some sort of a checkpoint every month (or less frequent, if there. Read more. The post 365 Days Writing Challenge – Checkpoint One appeared first on Dragos Roua.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Running a small business, even if that business is just you acting as a freelancer, isn’t easy, especially when you’re just starting out. It takes capital for initial expenditures like office space, utilities, equipment, advertising, and office supplies. Of course there are a number of business items you can get for free, like business cards, websites, and even free business phone numbers and services.
Good email templates help you in providing all the information candidates need to be successful and comfortable during the process and it's vital for a recruiter to be aware of them. However, it’s easy to fall into the trap of copy-paste-send when using a template system especially in terms of tone, content & presentation. This makes your communication less noticeable as it's poorly personalized, harming the cordial relationship you might have built with your candidates early on in the recru
As the founder of a startup, Tracy Young often worried that employees and investors valued male CEOs more -- and that being a woman compromised her position as a leader. In this brave, personal talk, she gives an honest look at the constraints women face when trying to adapt to a male-dominated business culture -- and shares how she developed the courage and vulnerability to lead as her complete, raw self.
By Bonnie Low-Kramen | January 13, 2021. Definition. Introvert: A reserved or shy person who enjoys spending time alone. In your day-to-day work life, you will likely encounter two types of people: the extroverted and the introverted. It can be easy to assume you know all there is to know about extroverts and introverts. Extroverts are more outgoing and louder than introverts, and so on.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The number of people who have side hustles (also called side gigs) has been growing rapidly over the past 5 years. The reasons for this growth - and how to start and run a side gig - are nicely explained in CNBC's extensive field guide The Ultimate Side Hustle Guide. Key quote on why more people are starting side gigs: "Starting a side business is one of the smartest financial moves you can make right now.
As time goes by, we are forced to accept the reality of a new normal. The global pandemic created by Covid-19 took with it not only millions of lives, but also deeply ingrained social structures. Among them, the modern state. As much as we still resist the obvious now, we will eventually come to terms. Read more. The post The Virus That Killed The Modern State appeared first on Dragos Roua.
Every student groans when assigned to write an essay. Essays are tedious to write because you have to do so much work. In today’s day and age, there is so much to do and so many distractions that there are a ton of things that you’d rather do than completing boring schoolwork. But essay writing is an important skill to have. It pays off when you put in college applications, are pursuing higher studies, or even working in a large company. photo credit: Pixabay.
I don’t know about you, but turning on the Conversations feature in Outlook can get me in trouble, if not just really embarrassed. After I updated a meeting invite today with last week’s agenda and materials (aack!), I knew I had to disable that Conversations feature. I was glad when Conversations came about. It let […].
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
What's the best way to make a good point? Organizational psychologist Niro Sivanathan offers a fascinating lesson on the "dilution effect," a cognitive quirk that weakens our strongest cases -- and reveals why brevity is the true soul of persuasion. Want to help shape TED’s shows going forward? Fill out our survey ! Become a TED Member today at [link] Hosted on Acast.
Think about it this way. You are the candidate. Yes, we’re talking about recruiters. So, for a day, consider yourself to be a candidate. You have applied for a job and after 15 days you receive an automated email that mentions you’re not selected for the role. According to you, how helpful was that? (Also, does it do anything in terms of candidate experience ?
The 2021 edition of the annual Wunderman Thompson Future 100 report was released last year. It's one of our favorite trend reports. Here's how Wunderman Thompson, a global advertising and marketing agency, describes the report: The Future 100: Trends and Change to Watch in 2021 highlights emerging consumer behaviors with 100 trend predictions from Wunderman Thompson Intelligence.
We’re human, so we’re flawed. By design, we go through existence by clinging to various perceptions. That’s how we make sense of the world, stacking clinging on top of clinging, forming identities and then navigating events based on those identities and values. Some of these attachments are “good”, some are “bad”, or toxic.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
If you don’t have good knowledge of tax laws or recently started a business you should consider hiring a professional for calculating and filing your taxes. Business taxes aren’t anything like personal taxes and require detailed reports of all business expenses & incomes. Unless you want to make any stupid mistake which might cost you in the long run, you should “ always ” hire a professional to file your taxes.
How Christiana Nicole went from VA. to Website & Brand Stylist. Want to know how Christiana Nicole went from a career in the fashion industry to starting her virtual assistant business all during a global pandemic?! Well, keep on reading because she doesn’t hold anything back on what it was like for her! Christiana always knew she wanted to start her own business but she had no idea where to start.
Difficult emotions are like the spikes of a cactus: they can get under your skin if you’re not careful. In this empowering talk, performance psychologist Jessica Woods shares four mood-regulating strategies to help you gain self-awareness of your feelings, avoid catching other people’s emotions and perform at your peak -- whatever the prickly situation may be.
Recruitment podcasts have been the talk of the staffing town since long now and last year, Recruit CRM had launched its podcast with a special series called "Recruitment Entrepreneurs" where we have been featuring amazing entrepreneurs from Human Resources, recruitment startups and even talent acquisition managers and leaders. Here we are with our 4th episode today.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
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