Entrepreneur.com

JUNE 6, 2025

That clarity filters everything — from product development to marketing to customer service. After launch, your mission continues to guide you, ensuring that growth doesnt come at the expense of your core purpose. And it keeps us focused on our longterm goals, not just short-term wins. Its about being intentional.

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Make or Break Moments

SEPTEMBER 3, 2010

It doesn’t sound like this is a location edict, but more of a companywide policy. Claire’s isn’t wearing the customer’s shoes – I would suggest they spend a minute viewing their new policy from the customer’s perspective. Sounds like a personal problem.

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Service Untitled

JANUARY 28, 2014

Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Check the website of the airline carrier for their policies concerning inclement weather. photo by: thisreidwrites.

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Success

OCTOBER 2, 2024

Southwest will continue to offer its free two-bag policy, which has set itself apart from competitors for years. Meeting modern-day consumer expectations: The importance of personalization Established leaders like Southwest must prioritize the focal point of consumer demand even at the expense of a previously trusted hardline approach.

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The Small Business Blog

APRIL 21, 2008

To avoid misunderstandings and conflict from the beginning it is best if you set down a clear and consistent policy favouring the dominant culture. Maintaining a brand can be expensive in marketing terms so you may wish to drop some entirely. In order for the transition to go smoothly it will require a lot of planning.

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Stephanie LH Calahan

APRIL 27, 2011

Have a reliable way to understand the expenses and assets that your business has.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    7 - Customer/Client Service. 1 - Financial Management.

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Service Untitled

APRIL 16, 2009

Service Untitled The blog about customer service and the customer service experience. No matter if you get the most basic service or one that costs exactly the minimum service charge, you have to pay that minimum service charge if you want them to do any work for you.

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The Small Business Blog

NOVEMBER 7, 2007

That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity. It’s universally almost impossible to get a company to pre-ship a replacement for an expensive product. What makes customer service stink isn’t that suppliers make mistakes.

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All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Policy – A rule or guideline set by your company that all employees are expected to follow. Everything is right there in your procedures manual!

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Service Untitled

NOVEMBER 5, 2010

The second platform is the expectation of the product or the service itself. Even the best customer service isn’t going to build client retention without outstanding goods. Here are some of the expectations: The quality of the products or services must live up to the expectations promised by the organization.

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The Marq

DECEMBER 17, 2009

Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. You may be wondering what expenses. Well, I’d have to pay a cancellation fee on my contract and higher fees for similar services elsewhere. This left no question in my mind that I wanted to get the CLIQ.

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Small Business CEO

FEBRUARY 27, 2013

Similarly, more highly qualified employees are most likely more familiar with the rules and regulations that affect their job, and are therefore more likely to follow company policy. In short, they are less likely to err when it comes to business laws, regulations, or company procedures. The Result. Benefits Photo via Shutterstock.

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The Shrink for Entrepreneurs

JANUARY 24, 2011

Can you imagine the impact of this on the manufacturer’s guarantee policy? Being expensive cultivates an aura of expert and elite status Want to be known as the Walmart of your vertical? These people will intuitively gravitate towards good customer service, style and speed. The bargain basement of your industry?

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Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it.

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Allwork

MAY 22, 2023

Embracing change by incorporating flexibility throughout workplace policies and strategies will be crucial to continue to evolve and succeed in the face of shifting business landscapes, technological advancements, and uncertain economic conditions. Cities are expensive. And you say, oh, ten to 12%, that doesn’t sound like much.

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BMT Office Administration

NOVEMBER 25, 2024

Total quality management is a concept that believes every member of an organization, from bottom-level employees to C-suite executives, should work to improve business processes and customer satisfaction continuously. This means every department member should have access to every policy, standard, and process at your organization.

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The Small Business Blog

OCTOBER 1, 2007

High profit home business Said on April 20th, 2008 at 9:12 pm Bootstrapping is great also because with success does not come huge expenses that can’t be endured with the ups and downs that come with any industry. he sold policies out of the trunk of his car for many years. The choice to remain low cost is a smart one. Great post.

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Men With Pens

MARCH 14, 2010

What we get from that expense isn’t tangible. Some experts may want to tune in and adjust your strategy now and then, or check in to see how you’re doing and where they could suggest tweaks that create even more impact, but even that doesn’t need to be a monthly expense. It doesn’t sound appealing.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. It’s too expensive.&# The yellow pages are way too expensive. But it has to be a good site.

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Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. I don’t like people who aim expensive services at people who don’t know anything and yet they can’t even get their own CSS and HTML correct. Powered by frugal

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BMT Office Administration

FEBRUARY 24, 2025

Hiring policies need to address the impact of AI and technology on human careers, not let those enchanting dollar signs get in the way of long-term goals. Keeping teams in good spirits may sound like another expense, but it pays dividends $12 trillion in global economic value , according to McKinsey.

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The Small Business Blog

DECEMBER 7, 2009

Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage.

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