Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Customer Service 2008 Google Docs Cubicle 100

LEADERASSISTANT.COM

MARCH 5, 2023

Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com. 00:07:07 Find the perfect match.

Administrative Professionals 85

Administrative Professionals Retirement Restaurants Travel 85

Office Dynamics

MARCH 20, 2012

The Savvy Admin’s Guide to Travel! I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas. It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

LEADERASSISTANT.COM

FEBRUARY 19, 2023

They enjoy traveling and spend their summers lakeside with their 40′ camper. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2004 88

2004 2019 Administrative Professionals Restaurants 88

LEADERASSISTANT.COM

JUNE 18, 2023

In addition to 14 plus years’ of experience as an Executive Assistant, she has developed a diverse worldview working in Melbourne and London along with regularly traveling throughout Europe, Africa, Asia, North and Central America. Join my email list here if you want to get an email when a new episode goes live.

2019 78

2019 Restaurants 2020 Customer Service 78

Office Dynamics

MARCH 20, 2012

The Savvy Admin’s Guide to Travel! I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas. It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

LEADERASSISTANT.COM

APRIL 9, 2023

In her free time, Hallie pursues her hobbies: reading, blogging, kayaking, and traveling, preferably to the beach. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 82

Restaurants Customer Service Budget Interviewing 82

Service Untitled

OCTOBER 9, 2012

It makes research convenient and allows us to compare prices, services, and even to formulate questions we want answered by one of the many providers out there, but what about an organization’s customer service? Keep a customer’s mobile experience positive; this trend is becoming more popular.

Customer Service 40

Customer Service Phones 2011 Travel 40

Practically Perfect PA

MARCH 27, 2017

Basically, the do / build method means that you block time for ‘doing’ tasks, such as answering emails, attending meetings or writing reports, and you block time for ‘building’ tasks such as training, brainstorming, networking or strategic thinking. Would a call or email exchange be more time effective?

Management 223

Management Email AT&T 2017 223

The Small Business Blog

APRIL 25, 2010

Top 5 Tips for Safe Business Travel by Stefan Töpfer on Apr 26, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Find out about the area you are travelling to beforehand, especially travel warnings & regional issues. Try not to go alone if possible.

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Travel 2007 2008 2006 100

Small Business CEO

AUGUST 19, 2010

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

Customer Service 40

Customer Service Phones Monster Email 40

Service Untitled

MARCH 4, 2009

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Eat Your Career

AUGUST 28, 2023

Please help me write a professional email to my boss, the senior managing partner, to ask for funds to attend the Project Management Learning Lab in September. The email should explain why this training is a valuable investment for my organization and the benefits I will receive from attending. system will be made public.

Skills 130

Skills Legal Social Media Project Management 130

Office Dynamics

APRIL 2, 2015

Customer-service focused. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Professional presence.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Practically Perfect PA

MARCH 27, 2017

Basically, the do / build method means that you block time for ‘doing’ tasks, such as answering emails, attending meetings or writing reports, and you block time for ‘building’ tasks such as training, brainstorming, networking or strategic thinking. Would a call or email exchange be more time effective?

Management 100

Management Email AT&T 2017 100

Practically Perfect PA

NOVEMBER 25, 2014

A few years ago I was travelling with my boss to a number of appointments around London. Everyone that signs up to a GetTaxi Corporate Account will have access to a dedicated account manager and access to a 24hr customer service number. We charge your card when the journeys done & email you a receipt. Email: sales.uk@gettaxi.com.

Travel 100

Travel Credit Card 2014 Customer Service 100

All Things Admin

JUNE 23, 2021

Travel planning. Customer service. Email template for circulating date/time options. Meeting invite/email template ? Procedure including people who are typically invited, their email addresses, and other relevant information for sending the invite. Meeting and event planning. Project management.

Agenda 90

Agenda Equipment Administrative Professionals Calendars 90

Practically Perfect PA

NOVEMBER 4, 2014

I knew that I could help him so in the first few months of working together I started to print out his email attachments and anything that he might need for an upcoming meeting. Can you give me an example of great customer service? He was very self reliant so he didn’t want me to touch his unique filing system.

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Interviewing Self Esteem Doodle Customer Service 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Service Untitled

AUGUST 12, 2011

A recent survey conducted by American Express shows Americans demanding better customer service as compared to last year. Statistics showed 70 percent of consumers willing to spend 13 percent more for “WOW&# service as compared to 2010 when only 55 percent of consumers were only willing to spend 9 percent more.

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Credit Card Customer Service Travel Purchasing 40

Karen Vivarelli

JANUARY 14, 2021

I am a (huge) Pinot Noir lover, a bit of a book nerd, a photography novice and a travel enthusiast (aren’t we all?). I have over 15 years corporate experience, my roles have included executive administration, office management, client account servicing, project management and customer service. . Facebook: @becbaints.va

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Interviewing 2014 Lifestyle Customer Service 52

Service Untitled

DECEMBER 30, 2011

It seems that Continental customer service had some holiday magic this year. Jane Bossi took the puppy home and sent daily emails and photos to Whopper’s owner in Spain. Continental Airlines does have a proactive program for the safe traveling of our four-legged friends. Airlines snow storm or snow job?

Customer Service 40

Customer Service Holidays Travel International 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live. Jeremy Burrows 1:56 Nice.

AT&T 73

AT&T Retirement Travel Networking 73

Office Dynamics

DECEMBER 7, 2011

Most readers of reports and emails are skeptical of the information contained in documents that are riddled with easily corrected surface errors. We’ll email it to you as a PDF download at no cost whatsoever — IF you’re one of the first 50 registrants. Editing out wasted words (e.g., that are, which is, who was).

Administrative Professionals 100

Administrative Professionals PDF Skills Training 100

Service Untitled

MARCH 15, 2010

Service Untitled The blog about customer service and the customer service experience. On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.

Credit Card 40

Credit Card Customer Service 2009 Travel 40

Men With Pens

FEBRUARY 21, 2010

46 Responses to “Why You Should Travel Back Through Time&# Comments Read below or add a comment. As I work on a travel website, I’m literally travelling back in time to revisit different countries and remember my different experiences. The experience was… well, surprising, honestly. poch´s last blog.

Travel 40

Travel 2010 AT&T 2006 40

Stephanie LH Calahan

JANUARY 8, 2010

Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Click to get posts as we publish Prefer less email? Barbara Brown, PhD shows managers how to improve employee performance by linking performance to results. A different take on the to-do list.

Goals 100

Goals Fax Networking Travel 100

Service Untitled

NOVEMBER 24, 2010

The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Also Orvis offers live chats, email questions, and a guaranteed response time of two hours or less.

Holidays 40

Holidays Verizon Customer Service Policies 40

Recruit CRM

JUNE 17, 2021

Examine consumer behaviour and modify email and advertising campaigns accordingly. Ability to travel as necessary. Accounting Clerk's Key Responsibilities: Completing basic office tasks, including replying to phone calls, acknowledging emails, processing mail, filing, etc. Expertise in online marketing and social media strategy.

Social Media 52

Social Media Skills Salary International 52

Customers Rock!

AUGUST 5, 2011

I recently had an experience with a major car rental company that left me appreciative of individual effort and frustrated at the inability of the company to meet the needs of the customer. The customer doesn’t care whether you try harder. The customer cares whether you get it done. So, what happened?

Social Media 100

Social Media AT&T Travel Training 100

The Small Business Blog

APRIL 27, 2010

« Top 5 Tips for Safe Business Travel Is Your Small Business Worth Shouting About? We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. WinWeb servers in the US and Australia will not be affected at this time.

2007 100

2007 2008 2006 2009 100

Musings of a High-Level Executive Assistant

JUNE 5, 2019

No word about being late or needing to reschedule, until we received an email 24 hours later. They offer to set up a meeting in advance before they get pulled away with other projects and business travel to make sure they prioritize our project. They had to work late on a project and by the time they finished it was too late to call.

Phones 40

Phones Interviewing Travel Email 40

Musings of a High-Level Executive Assistant

MAY 7, 2013

While customer service is Japan is very good and attentive, when it comes to restaurants, it’s not often that they check on you through out the meal. Free travel size tissues are handed out as a form of advertisement too. There are many train lines and speeds the trains travel. Small water glasses and don't refill them.

Restaurants 40

Restaurants Training Customer Service Travel 40

Laughing all the Way to Work

JULY 12, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc.

2010 100

2010 Interviewing Time Zones IAAP 100

Small Business CEO

FEBRUARY 28, 2011

As you work to come up with a solution, you should give your customer updates on the situation. For example, if your customer had to return a broken item, but you need to order a new one and get it shipped to the store, you should also inform your customer of the travel time and estimated arrival.

Customer Service 40

Customer Service AT&T Travel Email 40

Musings of a High-Level Executive Assistant

OCTOBER 8, 2013

I have never worked at a food consulting company, per se, but I did waitress for a couple of years, I am a foodie, I work with food vendors a lot, and I strongly believe in customer service being vital in ANY role regardless of job title or company. I’ll answer you question in severals ways just to be thorough.

Salary 40

Salary Customer Service Promotion Calendars 40

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Email strangers to ask if you can set up a five-minute call. does it plug into email marketing platforms, marketing apps, or your customer relationship management (CRM) system?

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Social Media Email Google Interviewing 289