article thumbnail

2011 in review

Practically Perfect PA

The WordPress.com stats helper monkeys prepared a 2011 annual report for this blog. Here’s an excerpt: A New York City subway train holds 1,200 people. This blog was viewed about 5,000 times in 2011. If it were a NYC subway train, it would take about 4 trips to carry that many people. Filed under:

2011 100
article thumbnail

25 Customer Relationship Facts for 2011

Make or Break Moments

Great article from the UK entitled 25 Customer Service Statistics to be Aware of for 2011 and the last paragraph of the entire article says it all: Many businesses still don’t ‘get it’! And, crucially, Those that do will be the ones that succeed in 2011 (and beyond!) It can’t be spelled out any clearer [.].

2011 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AZVAs the Podcast Episode 9: What 2010 tells us about 2011

Loosely Speaking

Tips: Tara’s advice on how to maximize the effectiveness of any team’s talents and Katie recommends where to find a good list of training opportunities for Virtual Assistants. This episode's theme: "Trending Business: What does 2010 tell us about 2011?" and features an interview with Jane Bristol.

2011 100
article thumbnail

4 Lessons Ultra-Athletes Can Teach Us About Grit—In Life and Business

Success

To achieve that pinnacle of mental toughness, Darcy Piceu, a licensed psychotherapist, 20-year veteran professional ultrarunner and two-time UTMB winner (3rd in 2011 and 5th in 2015), suggests breaking down your goals into manageable chunks and using simple management tools like a calendar to keep the momentum going. “I Ask for help.

Calendars 322
article thumbnail

Session 5 - Wednesday, Sept. 28, 2011

Office Dynamics

Kerri and Michelle took the stage in sunglasses, saying they had wanted to change the culture of their company through administrative training! They created Novant Administrative Training Series (NATS) featuring Office Dynamics’ Star Achievement training series. They told us that our journey and our experiences refresh us.

2011 100
article thumbnail

Session 6 - Thursday, Sept 29, 2011

Office Dynamics

She also discussed their approach to skills training, including their focus on matching skill competencies to training; exploring internal and external training opportunities.

2011 100
article thumbnail

Looking Forward – Skills to Learn for 2011 and Beyond?

Office Dynamics

Again, if you don’t have access to training at your workplace- take a class. These are fascinating new systems - and really great to learn because someone has to be able to train the staff if you have rotating phone coverage. Tags: Admin Assistant Training Career Management Technology. There are many more options.

Skills 100