Loosely Speaking

JUNE 2, 2010

Our interviews with Jeannine Clontz , VA Biz Coach (and this month’s episode sponsor) and Jennifer Holstad of A Byte in Time. You can be the subject of one of our interviews or sponsor an upcoming month of AZVAs newsletter & podcast? Our monthly listeners’ poll, asks: How do you cover your office when you are away?

2005 100

2005 2010 2006 2008 100

The Leader Assistant Podcast

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m.

Management 98

Management 2014 2017 2006 98

The Small Business Blog

FEBRUARY 21, 2010

Interview applicants in a structured way by asking all of them the same questions. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Please enter your real name, not your company, product or services name.

2007 100

2007 2008 2006 2009 100

Bonnie Low-Kramen

FEBRUARY 19, 2025

Indra Nooyi led PepsiCo as CEO for 12 years from 2006. In her book, My Life in Full , and in interviews, she candidly shares how women are never quite enough and that there is a very real double standard in play. Women are either too loud or too soft, too feminine or too masculine.

2025 64

2025 2014 2024 Policies 64

The Small Business Blog

MAY 20, 2008

I don’t feel a CV will get you a job – but it will get you an interview. Therefore the idea of a client completing a form and emailing it to me does not allow me to get a really good understanding of the individual’s skills, expertise and very importantly their personality. Chris Burgoyne www.loan-machine.co.uk

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

NOVEMBER 9, 2009

As I mentioned in my CNBC interview last week , these high interest rates take all the profit margin out of the business that can be done out there. My email address is Patrick(at)PMJohnson.com. I’ll email you back with contact details for you to get hold of me and we can have a chat. Please feel free to get in touch.

2009 100

2009 2007 2008 2006 100

Ian's Messy Desk

JUNE 30, 2010

ask.metafilter.com) The Best Productivity System There Is (celestinechua.com) Related Posts: A Personal Time-Management Self-Assessment Interviews With Productivity Experts at Productivity501 links for 2006-08-19 Productivity Did you enjoy this post?

Ergonomics 100

Ergonomics 2006 Health Medical 100

The Small Business Blog

NOVEMBER 1, 2007

When we meet or speak (with those who are not local) to prospective clients I admit we actually interview them, mainly to see if they are a fit with us, our way of working and our existing clients. Please enter your real name, not your company, product or services name. If you enter your URL, your name will become a link to the URL.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 13, 2007

For more information or to set up an account please telephone Nick Small on 08700 500 820 or email nick@paliltd.com Bowling Balls For Sale Said on August 15th, 2008 at 1:03 pm Excellent tool. It soulds like a great way to get small business people together. Thanks for the tool. If you enter your URL, your name will become a link to the URL.

2008 100

2008 2007 2009 2006 100

Service Untitled

JUNE 24, 2010

and after a quick email exchange, John was nice enough to agree to an interview. and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. I know about the company because they make my favorite pair of headphones. Our founder, Prof.

Interviewing 40

Interviewing Customer Service 2010 Twitter 40

Customers Rock!

MAY 5, 2011

This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. Less than a week later, I received an email from an editor at John Wiley & Sons.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. It’s so easy to communicate with someone once you have their email address, and doing it through newsletters, and promotional updates provide an interesting and upbeat way to stay in touch with all of your loyal customers.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

APRIL 2, 2009

Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes. The time each interaction takes to complete. How many people are working at a given time.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

JUNE 4, 2009

An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 22, 2010

Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch. photo credit: Stipo team Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Those emails count in customer service Emails can be an important part of business.

Customer Service 40

Customer Service International Etiquette 2010 40

Service Untitled

MARCH 16, 2009

Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. When an issue is resolved on the first contact, one representative handles the issue and knows what it is about.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Men With Pens

MARCH 13, 2012

I hear about writer’s block all the time – in my online writing course, on my blog, even through private emails that only hint and whisper at the monster lurking under the bed. This interview is going to be spectacular: Peter Shallard is a writing psychology genius with a leading reputation for changing how you think.

Keyboards 40

Keyboards Confidence Monster Interviewing 40

Service Untitled

OCTOBER 6, 2010

We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. Maybe it’s time for a bit of attitude adjustment? Think of it this way if you would. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Fax Etiquette 2010 40

Men With Pens

JULY 1, 2012

Digital flipbooks have a pretty significant list of pros: They allow live hyperlinks (email addresses, ads, etc.) Say you’re looking to boost email subscriptions – something all bloggers spend a disproportionate amount of time toiling to achieve. The Benefits of Digital Flipbooks. and images. How to Use a Digital Flipbook.

PDF 40

PDF 2011 Email 2012 40

Service Untitled

MAY 19, 2010

Some of my colleagues send thank you notes by email, but I prefer to write them by hand. It makes so much more of a positive impression on recipients than an email, especially since so few people take the time to send them anymore.

Customer Service 40

Customer Service Etiquette Business Cards 2010 40

Service Untitled

MARCH 15, 2010

Complimentary in-flight email and instant messaging known as “Beta Blue&# , first checked bag free, 36 channels of Directv, 100 channels of XM Radio, and unlimited named snacks are advertised on their website.

Credit Card 40

Credit Card Customer Service 2009 Travel 40

Service Untitled

OCTOBER 26, 2010

People2People Service QAQNA Return Customer Steve Curtin Vigilant Futures Of Interest web time clock Office Supplies Business Plan Writer Employee Recognition Reputation Defender Richard Kimball Goldman Sachs Service Untitled is proudly powered by WordPress | Theme by Valen Designs LLC | © 2006 - 2010 Service Untitled Group rss entries

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

JUNE 30, 2010

When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer. When you enter the world of social media, service or product problems can immediately become public discussions.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

AUGUST 30, 2010

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? Consequently there are fewer emails now to answer and a lot more time to devote to her family.

Customer Service 40

Customer Service Social Media Credit Card 2010 40

Service Untitled

SEPTEMBER 24, 2010

Make sure to enter the caller’s name, phone number, and/or email address. After the contact, please email this information to Cate Sharkey at csharkey@starbucks.com immediately. Notate the case accordingly. Until further notice, there is no need to forward case notes to the DM and request follow-up through that channel.

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Service Untitled

MARCH 4, 2009

Please email me your email address and I will send you more information about the Accenture research and findings. Do you have any contact information that I could use to try and gt a copy of the report? Brian Sprague said: Apr 02, 09 at 1:05 am Tim, Sorry for the delay in responding.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Men With Pens

OCTOBER 28, 2012

Even though I had no journalism experience, I interviewed with a local magazine editor who was impressed by the fact that I taught writing courses to college students. During the event, offer an easy way for people to subscribe to your email list , and be sure to mention it during your presentation. Have a book?

2006 40

2006 Resume 2011 Forms 40

Service Untitled

JUNE 22, 2010

I also suggest a few questions to assess age group, gender, and demographics, and at the end of the survey, make sure you provide an email address or contact information for a customer who feels they may want to contact someone in your organization. You never know; you could be gaining another loyal customer.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Service Untitled

AUGUST 12, 2010

If you keep a database of addresses and email lists, send your customers birthday cards, promotions, and current interesting information. Admit when something has gone wrong, and correct your mistake. Always apologize to the customer. Stay in contact with the customer, and know their needs.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Kampyle , a provider of feedback analytics claim they can figure out why a customer has abandoned their shopping cart. So how do structured data analysis feedbacks work?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

JANUARY 29, 2010

He has employed the use of good communication skills to his strategy, and not just the use of emails, but going out and meeting face to face with clients at regular intervals. He demonstrates by example and current references his technical expertise and how that experience makes him better than competing companies.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

APRIL 7, 2010

Lauderdale Airport for a Spirit Airlines flight that we’d booked to San Antonio, Texas, and had confirmed by email, and were told by a Spirit employee that they didn’t fly there any more. Lauderdale on an entire route. We arrived at Ft. That was it. No apology, no explanation. They hadn’t just canceled a single flight.

Customer Service 40

Customer Service Travel AT&T Policies 40

Brilliantly Better

AUGUST 10, 2010

For instance, just when I started to mention affiliate marketing more on my blog, one of my friends, Corbett Barr, sent me an email telling me that he’ll restart his affiliate marketing beginner course. A Blitz Interview With The Man Behind This 1. I won’t make any assumptions about this, now that you read the interview.

2010 40

2010 AT&T Twitter Email 40

Service Untitled

OCTOBER 21, 2009

email, web, etc.). Fewer callers getting through to employees means fewer are employees are needed and more money saved, so companies design extremely complicated phone systems that are designed to help customers automatically (self-service) and have messages pushing customers to other support mediums (e.

Customer Service 40

Customer Service Phones Promotion AT&T 40

Brilliantly Better

SEPTEMBER 14, 2010

Yes, for you, the long time reader of this blog, the one who stayed behind the lines, never commenting, but always consuming the content, and sometimes sending me a short email like “thanks, Dragos, that helped”. Use the email address you used to buy the book so I can check out the sale. I know you’re out there and this one is for you.

Dropbox 40

Dropbox 2010 Email Twitter 40

Brilliantly Better

MARCH 8, 2010

Leo Babauta Foreword and Interview as a Bonus Yes, you got the right, the man who practically started what we know today under the name of “minimalism”, Leo Babauta from zenhabits.net , is part of this guide. You’ll also have a 30 minutes interview with J.D. Because this huge bonus is only the visible part of the iceberg.

Finance 40

Finance 2010 2009 Interviewing 40

Brilliantly Better

AUGUST 19, 2010

The about page should be the place where you should list all your credentials, testimonials and all the other references about you on the interwebs: interviews, collective projects, media appearances and so on. Entrepreneur Interview – Yolanda Facio Reply 3 rob white August 19, 2010 at 3:22 pm Hi Dragos, Great to keep in mind.

2010 40

2010 Twitter AT&T Skills 40