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The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Upon arrival, the manager immediately accepts the exchange.
Building a Fort Knox for your data: Essential components of a Cybersecurity Policy Cybersecurity is always a hot topic for businesses. A clear cybersecurity policy can help your business avoid these mishaps. Here’s how to craft a policy to protect your company’s device security and data.
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos – Part 3 (reporting & fans) Friday, June 19, 2009 at 4:19 pm // By: // Category: Baseball Today, he drove to Tempe, to the Angels Tempe Diablo Stadium to report. Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Reasons why work slowdowns can be good Wednesday, October 8, 2008 at 11:12 am // By: ktcosmos // Category: Life of the Virtual Assistant My DH had his first-ever no work day in 35 years as a Land Surveyor. Better to use your phone and get outside, away from the office.
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Blog Action Day 2008 Wednesday, October 15, 2008 at 1:00 am // By: ktcosmos // Category: Blogging As a participant in Blog Action Day 2008, I asked everyone I know for information on programs (actual or planned) which combat poverty. Get Loosely Speaking Products.
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year.Â
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Roundup #5 Prescott Style Friday, July 10, 2009 at 2:26 pm // By: ktcosmos // Category: Virtual Assistant Resources A recent meeting with local VA bud Tara Fort , owner of Versatility4u.com , generated a list of resources you may want to review. Get Loosely Speaking Products.
Location: Candy and Doreen will be joining us from remote locations and the session will be accessible by either long distance phone and/or computer, headset and wifi connection. Participants will either use a conference call or other online meeting room to attend, so computer and/or phone access will be necessary.
Here are a few suggestions: Always start out with a FAQ. The more answers you can provide on your website, the easier it will be for customers to understand your policies, but remember that competition is keen for online businesses, and you will want to compare your policies with your competition. Don’t make excuses.
I’m making an exception to my “no rant&# policy today because of a product advertisement I saw recently for Kleenex Hand Towels while watching TV. Instead, I read the following on their FAQ. Rather, I like finding a problem and figuring out how to solve it. Every time I see it, it makes me angry. " What a disgrace.
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. in our area.
Thanks to Rachel Minihan of Purple Phone PR & Marketing. I have a firm policy that there is no need to "reinvent the wheel" Whenever possible, use what you have. Then transcribe the two together, so that you have a text version to use in FAQ or a blog post on your web site. Repurposing Not Like Servin Up Left Overs.
Google Notebooks can be accessed from any computer as well as from mobile phones and it can also be shared between friends. Use email, instant messaging and your mobile phone to submit your notes or you can clip content from the web with the browser toolbar. Works in your browser and connects to your mobile phone.
Marc, Make Way’s business advisor, is that your policies state how long the client has to do their ‘homework’ If they pass that time then you are still paid in full. You might want to consider coming up with this type of policy. If they then want you to complete the job, you re-negotiate a price. Powered by frugal
The next time you get an email that seems to be a thinly veiled jab – or even an outright insult – to you or your work, take a deep breath, wait a bit, and write back a quick email that asks if you can discuss this either via online chat or over the phone the next day. Be friendly. Act as though nothing is wrong.
The last time I needed the phone number, I looked online. If you’re not online, people won’t be able to find you – period. , but I’ll have to tell you we’ve been hemming and hawing about advertising in the yellow pages and we’re finding our community actually does still use the phone book. (I
Answer the phone now and then. If you turn white and get all knee-wobbly at the thought of picking up the phone and introducing yourself to a prospective client, keep your day job. Once you get over the fear of being on your own, there isn’t much stress at all. You sit at a desk. It’s pretty laid back. Powered by frugal
People can hear confidence over the phone, through the Internet and even by watching you sit on the bus with a newspaper. That’s why you’re supposed to wear a tie and stand up even when you’re doing a phone interview. But if you are going to fake it until you make it, you may want to invest in some theater skills.
You thought you heard the phone ring this morning but you aren’t sure. The ironic thing is that I was reading this article procrastinating a phone call I know I need to make… *sigh* Chris Mower´s last blog. Revise your grocery list. Add ribbon floss. Mint flavored. Call your dentist. Check your voice mail.
Of course, there are the phone calls and urgent emails from clients I have to field. Spending half the day on the phone. Dean: When the phone rings … I answer it. The phone is ringing. The phone is ringing.Can I get back to you? Dean: I know it sounds obvious, but it’s my computer. Digital all the way.
I’m dying to dial that phone number,&# James pointed to the sign above the receptionist’s desk. No problem,&# James whispered back, covering the phone with a hand. The phone died in James’ hand – the battery. Don’t just mildly inquire how you can help them in the sidebar. You know, lawyers don’t really care.
Email marketing gone wrong, and why size matters Reply jodi Kaplan April 14, 2010 at 8:58 am I got four phone calls yesterday from people who were trying to sell me things, or sell things to other people. Whether that’s email, physical addresses, or phone numbers. Stacey Cornelius´s last blog. Messenger services.
That’s all you need to remember Reply Jack ( @anthrocopy ) December 3, 2009 at 6:34 pm I’m sorry, I know this doesn’t add much to the conversation, but I just read this post from my phone and I just needed to say: I love this blog. Should passengers be allowed to use cell phones in flight? That’s all.
As if getting them on the phone is too expensive, like it used to be. Because even today (sigh), it is too expensive for me to get hundreds of people on the phone every day. What I’ve always done is treat blog writing like writing a letter back in the old days. sigh) I picture one person, and “talk&# to them.
Throughout the months of phone calls, backtracking, moving forward, and backtracking again, there was a lot of confusion. My phone plressed the return key and it submitted. While going through the FAQ’s a question was posted by one of the user of the same service. Either way, we have policies on keywording that way.
HTC Droid Eris Phone Reply Eric C ( @onviolence ) January 11, 2010 at 6:38 pm I feel like this post had two points, so I’m going to discuss the main one about “Like&# Vs. “trust&# It goes to the old truism, it isn’t what you know, it is who you know. Isn’t that what most of us do when buying services, good, etc?
You have many options: landline, cellular phone, texting, fax line (yeah, many people still fax), email, website contact form, Twitter direct message, LinkedIn message, Skype, and lots more. With all the ways to connect, you’d be surprised how hard many people are to reach today. The key is to respond promptly. Powered by frugal
A few hours later, James was puttering in the garage, bleaching a particularly nasty oil slick here, corralling wayward tools there, with Kid Rock blaring from the stereo in the background, when the phone on his hip buzzed. He dove for the volume to twist it down and yanked the phone from his pocket. Intrigued, James answered the call.
in person, on the phone, tape recorder, emailed questions…) 2. in person, on the phone, tape recorder, emailed questions…) I prepared a list of questions that I wanted to ask. This interview also made me think of three things: 1. I woud like to know more about the mechanics. How did you do the interview? (in Powered by frugal
What burnout can teach you about creativity (or what I did on my late winter vacation) Reply Giulietta Nardone ( @giuliettaspeaks ) March 24, 2010 at 9:37 am Hey Taylor, I too find that talking to folks on the phone or in person brings out the real person. When they see something interesting, I say, “tell me more.&# Just be you.
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