7 Examples of Good Customer Service to Build Customer Loyalty


As examples of good customer service, we chose brands most of you will know. The Spotify Self Help page serves as an excellent example of getting self-help right. Yes, the above examples of great customer service come from companies larger than your own.

5 SOP examples for your business

Business Management Daily

To help you visualize what an SOP should look like and include, we’ve created five simple SOP examples. Take a look at the following examples to see what a basic SOP should look like. SOP Example 1 – Employee onboarding. Example 2 – Posting a job opening.


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4 Common Examples of Workers’ Compensation Claims

Small Business CEO

To find out when MN’s Workers Compensation lawyers at Mottaz & Sisk can help employees to take legal action, take a look at these four common examples of workers’ compensation claims now: 1. Although workers’ compensation is available to millions of employees throughout the U.S.,

2021 76

5 Fantastic Examples of Eco Sticker Design

Eco-Office Gals

Creating custom stickers is an art form so lets look at some great examples to help you on the way ecooffice-gals chatted with custom sticker experts Blue Bee Printing who recommended some cool eco sticker examples to get inspired from. Take for example the above design. The post 5 Fantastic Examples of Eco Sticker Design appeared first on Eco-Office Gals.

2015 122

7 Examples of New Technology That Can Help Your Marketing Plan

Small Business CEO

… The post 7 Examples of New Technology That Can Help Your Marketing Plan appeared first on SMALL BUSINESS CEO. Nowadays digitalization is everywhere and marketing is not indifferent to it seeping into it.

2022 63

3 Examples of an Effective Go-to-Market Strategy

Small Business CEO

… The post 3 Examples of an Effective Go-to-Market Strategy appeared first on SMALL BUSINESS CEO. A go-to-market or GTM strategy is not limited to new products or new market entries; it encompasses every aspect of your product that’s being introduced or re-introduced to the market.

2020 52

Instant Customer Data Analysis using Excel: worked example


In this article I will share with you a simple 7-step plan based on a fully worked example of Customer Data Analysis using Excel. The example I will use is a retail banking customer dataset however the same principles and techniques apply equally well to any live customer dataset for any business sector. For a copy of the worked example excel spreadsheet containing all the formula please email me.

2012 70

Leaks Are Vital For Democracy and the NSA Revelations Are the Quintessential Example Why | Freedom of the Press Foundation

Denise Aday

Leaks Are Vital For Democracy and the NSA Revelations Are the Quintessential Example Why | Freedom of the Press Foundation : Leaks, while controversial, remain vital to democracy when the government shuts off traditional avenues of transparency and accountability. And there has never been a better example of this than the recent revelations by NSA whistleblower Edward Snowden.

2013 40

Getting Fired Up!

The Small Business Blog

by Stefan Töpfer on Feb 17, 2010 “Setting an example is not the main means of influencing another. Here are a few ideas: 1.Set an example – bosses have always expected a lot from their employees and, in today’s day and age, employees are expecting a lot from their bosses. when I was managing people I learned fast that setting an example got the most response and number 4 helped keep people fired up. E-Mail me or follow me. How to be successful and eco-friendly.

2010 133

How to be an Effective Mentor

Ian's Messy Desk

Mentoring can be one of the most effective means of teaching: inviting someone to learn from the example of another with more experience. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Home About Contact Me Links Sitemap How to be an Effective Mentor Posted by Ian McKenzie Written on August 2, 2010 If youre new here, you may want to subscribe to my RSS feed. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting!

paralyzed by the need to be perfect?

Job Advice Blog

For example, fear you won’t be liked. Home Founder Resume Writing Career Coaching Marketing Yourself Selling Yourself Job Stress General Advice Interview Skills "The Relocated Spouse [link] — jobconnection paralyzed by the need to be perfect? On October 6, 2010, In Career Coaching by Judi Perkins , By The How-To Career Coach 1 Perfection is an overrated concept. Even those who know it’s unattainable try for it when they interview. What’s the result? Nervousness.

2010 138

Connecting the Dots Between Service and Hospitality

ProAssisting Blog

While this post will use the creation of our business and our experience as the example, the video and understanding of the difference between service and hospitality can be beneficial to anyone looking to raise the bar of their own business, team or personal performance.

2021 1099

Using Subtotals Function in Microsoft Excel

Professional Assistant Blog

The spreadsheet might contain other types of data, but is similar to this example? checked (in this example). Home About Me Advertise Using Subtotals Function in Microsoft Excel By The Professional Assistant on Wednesday, January 30, 2008 Filed Under: MS-Excel , Productivity D o you have a Microsoft Excel spreadsheet where you have firm names and figures?

4 Ways To Send The Elevator Back Down & Why It Matters To Keep Doing It by Bonnie Low-Kramen

Bonnie Low-Krayman

Examples: a. September 2022 for HR.com. No one gets to wherever they are alone. No one. The remote workplace can feel mighty lonely these days, can’t it? While it is super convenient to work from home, it is also isolating and a little disorienting.

2022 83

Following the Leader

Laughing all the Way to Work

If you are a leader and are in a role of mentoring or supervising employees then you need to set the example and show up. Tags: absent managers leading by example managing people Administrative Assistant At many offices I have worked in I have noticed that many times when a seminar or event for staff is organized, the people who organized it don't show up.

2008 100

Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

You would be surprised how many misspelled words get in there by mistake; for example, instead of pressing Change you press Add to Dictionary when you are going through your SpellCheck. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2007 100

Interview Question and Answer Series: #4 Questions YOU can ask in the interview

Laughing all the Way to Work

Give Examples If they ask you a question and you can give an example that would add to your answer, talk about it. For example, if they ask you if you are experienced at organizing conferences, you may want to tell them about some of the successful conferences you have organized. Tags: examples of questions to ask in an interview professional assistant Administrative Assistant questions to ask in an interview So many people recommend asking questions at an interview.

2008 100

Ep 183: Dr. Sharon Grossman on How to Save Your Sanity and Prevent Burnout

Go Burrows

In this episode of The Leader Assistant Podcast , Dr. Sharon walks us through the why we burnout, how to fight it, and how assistants can lead by example to help their executive’s resist burnout.

2022 70

The Future of Work Whitepaper

Admin Awards

“For example, he puts messages out there about the importance of mental health.” ” For example, the company as a whole may offer $100 vaccine incentives or policies where employees could put on wristbands indicating that they are vaccinated and not have to wear a mask.

2021 52

The Power of the Strategic Partnership Whitepaper

Admin Awards

For example, when Ludwig noticed her Executive’s one-on-one meetings with team members were taking twice as long as necessary, she suggested team members come to the check ins with an agenda — a move that saved her leader several hours each week.

2021 52

The Real Reasons People Are Quitting by Bonnie Low-Kramen

Bonnie Low-Krayman

Here are a few examples of what poor management looks like. In all of these true examples, quitting felt easier than confronting the situation. No doubt you’ve read about “The Great Resignation” and Americans quitting their jobs in record numbers.

2021 87

Quiet Quitting = Suffering in Silence. Silence isn’t good. Period. By Bonnie Low-Kramen

Bonnie Low-Krayman

To satirize horrendous, clueless, and mean-spirted managers, the mass media offered up the revenge comedy films “ 9 to 5 ” in 1980 and “ Office Space ” in 1999, as two famous examples. “ Silence hurts people and the companies they populate.

2022 52

Ep 162: Lo Rauen – Executive Assistant to Co-Founders and Entire C-Suite at SUPER73

Go Burrows

Leadership is not a position or a title, it is action and example. Lauren Rauen, better known as “Lo,” hangs with the three co-founders of SUPER73 and the entire C-Suite to make sure they’ve got the low-down on all projects, processes, and people.

2022 69

Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service Week celebrates the best of the best Cheryl October 01, 2010 Customer Service , Little Things, Big Differences , Service Untitled No Comments Customer Service Week is celebrated from October 4 to October 8, recognizing the importance of customer service and honoring the people who provide the best examples of great service.

The Admin’s Impact on Employee Morale & Culture Whitepaper

Admin Awards

It’s also important to remember to lead by example — you set the tone for the office, so if employees see you as calm and in charge, they’re less likely to be anxious about whatever is happening around them. For example, Nordberg says, you can go to your leader and say, “This is the data, and it’s not that great” or “Our survey shows 60% of our employees would not seek your counsel with problem solving.”

2021 40

3 Things I Learned About Myself in 2021

Go Burrows

” For example, I love working remotely. The amazing and challenging year of 2021 is almost over. As I reflect on all that’s happened this year, I find it helpful to consider a more personal version of the question, “What have I learned this year?”

2021 76

The Workforce is on the Move…and so is Compensation

Bonnie Low-Krayman

For example, for a tech company facing tough competition for developers nationally may decide to set their compensation philosophy to benchmark the 75 th percentile of market for those roles, while benchmarking other roles in the organization at the 50 th percentile. .

2021 82

Top 10 Best Financial Resources for Women

Bonnie Low-Krayman

For example, governments (state or local), as well as organizations and sponsors are working to help women of all races, ages, and sexual orientations succeed. By Bonnie Low-Kramen.

2021 63

Service Untitled» Blog Archive » NJ toll road collectors lack.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives NJ toll road collectors lack customer service training Cheryl March 31, 2010 Angry Customers , Customer Service , Employees , Etiquette , Specific Companies No Comments Under the US Freedom of Information Act, the popular internet site, The Smoking Gun.com released dramatic examples of complaint letters concerning toll collectors at the NJ Turnpike and Garden State Parkway for the years 2008 to 2009.

Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) The four examples above are good examples of broad categories of customer service frustrations. For example, I always want to get my problems resolved on the first contact, but I know most call centers don’t have perfect first contact resolution (a lot aren’t even close).

2009 40

New Career Options for Executive Assistants – Part I

Executive Assistant Breakthrough

Here are some examples of new career directions from some former executive assistants I’ve known personally over the years (including myself!). If you’re an Executive Assistant wondering what other career opportunities are out there, this post is for you.

2019 56

My Journey to TEDx By Bonnie Low-Kramen

Bonnie Low-Krayman

For example, in version 10, I spoke the actual name of an airline in one anecdote and was given feedback not to use the brand name. March, 2022 for Executive Support Magazine. Here’s my behind-the-scenes look at speaking at TEDxRutgersCamden.

2022 52

Do This When Procrastination Strikes

Executive Assistant Breakthrough

For example, in college I would have a paper due for a Shakespeare class – and find myself only starting to read the entire play at 7 pm the night before. For example, I recently delayed handing in a written presentation for my German class for 3 weeks.

2019 52

Why Not Knowing What You Want as an Executive Assistant is Actually a Good Thing

Executive Assistant Breakthrough

So you’re an Executive Assistant who wants to do something else… but you don’t know what. If you’ve been feeling that uncomfortable sensation of yearning for something more that you can’t define, lucky you!! It may not feel like it right now, but it’s actually an incredibly exciting place to be.

2019 52

Shining a Light on Introverts: 4 Things You May Not Know

Bonnie Low-Krayman

Rowling, and Bill Gates are only a few examples of successful introverts. By Bonnie Low-Kramen | January 13, 2021. Definition. Introvert: A reserved or shy person who enjoys spending time alone.

2021 56

Shining a Light on Black Assistants: It’s Not Black & White

Bonnie Low-Krayman

For example, if I were to drive through an area where Confederate flags had a significant presence, I would consider that a warning and reassess my situation. A Black History Month Collaboration by Bonnie Low-Kramen and Aaisha Joseph | February 1, 2021.

2021 52

“EAs Need Better Press.” Agreed. Solving the EA PR Problem Once and For All

Bonnie Low-Krayman

For example, if getting your Excel certification will save your manager one hour of time per week, calculate how much money that saves the company. By Bonnie Low-Kramen | February 15, 2021. The most common way people give up their power is by thinking they don’t have any.” Alice Walker.

2021 52

Six Steps To Start A Coworking Center In The Metaverse


Retailers, for example, are entering the metaverse with the likes of Adidas, Samsung and even banks like HSBC investing in virtual space. You’ll need your own dedicated server to host your virtual coworking space, for example, which could get expensive.

2022 251

Remote Workers Contribute Over $51 Million To Tulsa’s Economy


Tulsa Remote is creating opportunities not only for the city of Tulsa but is also setting an example for many other heartland cities. The country’s largest remote work program is having great results, and more is certainly to come. .

2022 236

Millions now able to request flexible working on day one of employment

Workplace Insight

This will particularly benefit those who need more flexibility over where and when they work, for example students or people with caring responsibilities.

2022 78