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The Federal Reserve recently released its 2019 Small Business Credit Survey. A key finding is the use of online lending sources by small businesses is rapidly expanding. As the study chart below shows (click to enlarge), in 2018 32% of small businesses seeking credit applied to an online lender. This is up from just 19% in 2016. The top reasons small businesses say they turned to online lenders is their speed of decision making and the view that they had a better chance of being fu
Establishing rapport is critical to attaining successful business and personal relationships. While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. That is why we’ve put together a list of the top 9 communication tips for executive and administrative assistants that are pulled from our certification and designation course. 1.
April is Admin Appreciation Month, so today I’m sharing some tips specifically for all of you hardworking admins. As a proud, former executive assistant, I know how challenging your role can be. One of the most common frustrations I hear from admins goes something like this: “How am I supposed to be a true partner for my executives when they are so hesitant to release control?”.
The most important aspect of the Assistant role is saving our Executive time. It is their most valuable resource, and everything that we do should be geared up to protecting and nurturing their time. In this post, I want to share some advice that I gave a few years ago around some of the areas […].
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
The 2019 U.S. version of the Global Coworking Unconference Conference Series (GCUC) happened last week in Denver. Over 500 attendees showed up to discuss the state of the coworking industry and learn from one another. It was clear from the discussions and presentations that the state of the coworking industry is excellent. The industry continues to grow at a rapid pace, niche and independent coworking spaces are thriving, and the big coworking chains continue to expand. One thing that cau
I recently received an email from Joan in her trademark professional encouraging style. I realize many of you received this email and maybe additional emails celebrating Administrative Professionals Day and our profession. Joan stated – Expand your mind; add to your skill set; challenge your thinking; look at your day in a new way; be a life-long student.
I welcome challenges as opportunities for growth. To learn more about affirmations and how to leverage them for career success, check out this article. The post Positive Career Affirmation #9 appeared first on Eat Your Career.
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I welcome challenges as opportunities for growth. To learn more about affirmations and how to leverage them for career success, check out this article. The post Positive Career Affirmation #9 appeared first on Eat Your Career.
I write a lot on Practically Perfect PA about how Assistants should speak-up, have confidence and represent themselves and their Executives in meetings. This is often easier said than done, because, as we all know, speaking in public (whether that is in a session or a larger public setting) is hard. Most people don’t do […].
Gartner's Most Competitive Roles 2019 provides an interesting look at the jobs big companies are hiring for. The key finding is there is a lot of demand for a relatively small number of critical jobs. According to the report, "49% of all job postings by S&P 100 companies in 2018 were for just 39 roles. The remaining 51% were for 872 other roles." The report chart below (click to enlarge) lists some of the high demand roles. Not surprisingly software developer
The post Free or Low-Cost ways to reward employees appeared first on Ian's Messy Desk. Everyone likes to be appreciated! This sounds like it should be common sense, but it doesn’t always translate to common sense. This is especially true in non-profit organizations. There is something of an assumption that using rewards to show employee appreciation costs money.
Starting a small business isn’t easy, but can be made less confusing with the right strategy in place for success. Below are a few simple ways you can properly plan for the growth of your business and avoid common issues that might arise with ineffective strategizing. Be Organized. Begin strategizing for your small business by first getting organized, whether that be with your physical space and office setting or simply with the way you function throughout the day.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
We all know that it is getting more challenging to get your CV past the recruitment algorithms that are employed to filter applications and we also know that in a crowded market we need our CV to stand out. My advice has always been to tailor your CV depending on the role, which you should […].
During the workshops and talks I deliver I’ll often ask the attendees (or audience) to do absolutely nothing for an entire minute. I time that minute and to this day I still get fidgety at around the forty second mark. Sixty seconds is both a short and long time. Many moments can happen during that minute. One way to identify them is to take note of every sound you hear over the sixty seconds.
For Administrative Professionals Week 2019, I'm digging up some of my favorite Admin related articles. The following was written by Carol Kleiman and was published September 7, 1992 in The Chicago Tribune. Take a memo: Executive S ecretaries are W orth a K ing's R ansom It's not paranoia that makes a chief executive officer worry about being kidnapped. Indeed, it's a realistic fear.
Branding is an essential part of establishing and maintaining the identity of your company. Choosing a business name, creating a logo, manipulating a color palette, and fine-tuning your mission statement will all go a long way in making your company easily identifiable by your consumers. But there is more to branding than simple and singular decisions.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
This week’s Technology of the Week: Airtable What is Airtable? Airtable takes the best aspects of spreadsheets and databases and puts them together. Using Airtable you can create visually appealing spreadsheets to calculate data, store information and make lists but also use it as a Customer Relationship Management tool, task tracker or project planner.
On today’s episode, I spent time with Don Yaeger. Don is an award-winning keynote speaker, business leadership coach, eleven-time New York Times best-selling author, and longtime Associate Editor for Sports Illustrated. He has fashioned a career as one of America’s most provocative thought leaders. As a speaker, he has worked with audiences as diverse as Fortune 500 companies and cancer survivor groups, where he shares his personal story.
The Silent Generation, baby boomers, Generation X, millennials, Gen Z -- we're all in the workforce together. How are our assumptions about each other holding us back from working and communicating better? Social psychologist Leah Georges shows how we're more similar than different and offers helpful tactics for navigating the multigenerational workplace.
The benefits of staging a home when trying to sell it are clear. According to the 2018 HSR Survey , which studied 4200+ homes, 85% of the staged homes sold for 6-25% more than unstaged homes. The real estate market has long been aware of the power of staging, but now, there’s statistical data to back up this theory. That’s why now is one of the best times to become a home stager.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
Being an Administrator or Assistant is a tough job—managing all your tasks (as well as your team’s), while you’re expected to do, fix, and know everything, AND be available at all times when needed! How does anyone do it? You might wonder. Well, unless you’re going to turn into a fully-fledged octopus, you’re going to […].
Listen or subscribe here: iTunes ? Stitcher ? Soundcloud ? YouTube ? Google Play You can leave a review here! This is podcast 118 and it’s about what to do when you’re overwhelmed. Sometimes, “just do it,” the subject of my previous podcast, isn’t going to work. There are days when stressful situations pile up to the point where you really can’t function, or you can see that you’re operating way below normal and really not getting anything done.
In a story of scientific discovery, chemical biologist David R. Liu shares a breakthrough: his lab's development of base editors that can rewrite DNA. This crucial step in genome editing takes the promise of CRISPR to the next level: if CRISPR proteins are molecular scissors, programmed to cut specific DNA sequences, then base editors are pencils, capable of directly rewriting one DNA letter into another.
If you think your company is too small to be vulnerable to cybercrime, think again. It’s not just big companies like Target and Experian that face cyberthreats to information security and assets. Companies of all sizes are vulnerable. But, unlike Target and Experian, your small business likely doesn’t have the resources to recover from a data breach or other cybercrime.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Cyber threats are said to be the most critical issue in today’s open world. It is great to have access to the internet and information, but along with that comes increased risk of break-ins and lost identity. When criminals hit financial entities, such as hedge funds, the results can be devastating for their clients and business. Not all losses can be measured in dollars and cents; some are documents or confidential information.
How often do you think about the air you're breathing? Probably not enough, says entrepreneur and TED Fellow Romain Lacombe. He introduces Flow: a personal air-quality tracker that fits in your hand and monitors pollution levels in real time. See how this device could help you track and understand pollution street by street, hour by hour -- and empower you to take action to improve your health.
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