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I am very fortunate in that I get to read fabulous letters from executives touting the behavior changes they see in their executive or administrative assistants after attending our Star Achievement Series® course. I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe.
The 2019 edition of one of our favorite trend reports - JWT Intelligence's annual forecast of 100 trends to watch in the coming year - is out. Yes, it really covers 100 trends across 10 broad categories. The chart below (click to enlarge) shows 5 of the categories and around 50 of the tracked trends. JWT Intelligence is part of the giant advertising and marketing group J.
At some point, you will have been in a meeting and felt that no one was listening to you. Perhaps people were on their phone, looking confused, talking over you or ignoring you. It’s hard to continue speaking when it seems that people are switching off, disengaged or rejecting your ideas. So how do you […].
It's December, the time of year when our thoughts are drawn to holiday festivities and the purchase of gifts. As a small business owner, it's also the time when you need to think about what you are going to do about client gifting. Of course, before we dive into gifting ideas you'll need to make the decision whether or not you're going to give your clients gifts.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
by Listen or subscribe here: iTunes ? Stitcher ?. Soundcloud ? YouTube ? Google Play You can leave a review here! This is Podcast 108 and it’s about passive attention. Back in podcast 83 I talked about paying attention, about mindfulness. It’s a critical skill for being more effective and getting things done. It’s related to focus, but it’s a little different.
This is the time of year we normally release our annual coworking forecast. And this year would have been our 10 th annual forecast ( click here for our 2018 forecast ). But after a great deal of deliberation, we've decided not to do one this year. Don’t get us wrong. We’re still going to be researching coworking. We’re just no longer going to do an annual space and membership forecast.
Your boss comes to you and tells you that you need to book the travel for 100 people for a Winter getaway, and it needs to be done by next week… eek! Where do you even start? Well, there are two options: 1. Book it yourself. You could always waste several hours searching multiple websites […].
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Your boss comes to you and tells you that you need to book the travel for 100 people for a Winter getaway, and it needs to be done by next week… eek! Where do you even start? Well, there are two options: 1. Book it yourself. You could always waste several hours searching multiple websites […].
Ah, ’tis the season of inspiration , my friends! Every December, I find myself spending a lot of time reflecting on the past year and planning for the new one. As I’ve shared many times before, I am a total geek for goal setting. It makes me feel unbelievably motivated and optimistic about the future. So, this time of year is my “happy place.”.
Think about the most tired you've ever been at work. It probably wasn't when you stayed late or came home from a road trip -- chances are it was when you had someone looking over your shoulder, watching your each and every move. "If we know that micromanagement isn't really effective, why do we do it?" asks entrepreneur Chieh Huang. In a funny talk packed with wisdom and humility, Huang shares the cure for micromanagement madness -- and how to foster innovation and happiness at work.
There are good and bad ways with how to fund your startup business. Good ways offer capital so you don’t plummet at runway’s end. Positive funding terms let your business thrive without interference. Bad investments are a burden, with nightmare scenarios like losing control of ownership. Startup capital isn’t as large an undertaking because of agile operations.
“Oh wow, I have so much work time that I wish I spent more time in meetings!". Said no person, ever! Okay, well, maybe someone has, but they were clearly having a momentary lapse of sanity! If meeting management is the bane of your existence, then just keep reading. We can all agree that we spend way too much time in meetings. Meeting management is complicated these days, and mismanaged meetings waste your executive’s time, focus, and energy.
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
Ah, ’tis the season of inspiration , my friends! Every December, I find myself spending a lot of time reflecting on the past year and planning for the new one. As I’ve shared many times before, I am a total geek for goal setting. It makes me feel unbelievably motivated and optimistic about the future. So, this time of year is my “happy place.”.
Domestic workers are entrusted with the most precious aspects of people's lives -- they're the nannies, the elder-care workers and the house cleaners who do the work that makes all other work possible. Too often, they're invisible, taken for granted or dismissed as "help," yet they continue to do their wholehearted best for the families and homes in their charge.
In an era where almost every person has a basic education degree, it is mandatory to improve your marketing skills if you intend to succeed in entrepreneurship. One of the ways to do this is through gaining a post-graduate degree in marketing. Find details on how an MBA in marketing can help your entrepreneurship efforts in startups and already established businesses.
Join me for this brief excerpt from my podcast series on Empowering Conversations for Executive Assistants. In this podcast, I share a personal story about a 1:1 meeting that revolutionized my career as an Executive Assistant. In this excerpt you will learn how to make yourself a priority, work on developing a dynamic strategic partnership with your executive business partner and how to value your role.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Be honest… how comfortable are you with public speaking? Very uncomfortable? Don’t worry – you’re not alone. 74% of adults experience some form of public speaking anxiety , which makes it the most claimed fear – over spiders and death. Seriously. I’m guessing if you’re reading this you’re seeking ways to build your skills and therefore, your confidence as a public speaker.
How can we get people to do more good: to go to the polls, give to charity, conserve resources or just generally act better towards others? MIT research scientist Erez Yoeli shares a simple checklist for harnessing the power of reputations -- or our collective desire to be seen as generous and kind instead of selfish or a mooch -- that motivate people to act in the interest of others.
Making your way as a small business owner in America isn’t always easy, but it can be immensely rewarding—both personally and financially. If you value the ability to set your own schedule and work on your own time, then you might find that starting a business is the best way for you to make a living doing work that you care about. And if you’re considering starting a business, then you’ll want to look at the possibility of going into liquidation.
[link] In this Q&A session for Executive Assistants and Administrative Assistants, I answer three questions on how to be a successful professional assistant. 1. How to successfully work with multiple executives? 2. How do you handle meeting management when you don't own the meeting. 3. How to automate your Outlook inbox. I really enjoy these Q&A sessions that allow us to deep dive on topics that are relevant to all of us as admins.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The subject of race can be very touchy. As finance executive Mellody Hobson says, it's a "conversational third rail." But, she says, that's exactly why we need to start talking about it. In this engaging, persuasive talk, Hobson makes the case that speaking openly about race — and particularly about diversity in hiring -- makes for better businesses and a better society.
It could be because an employee is leaving, or perhaps you’re scaling up your business and want to attract the top talent. No matter the reason, when recruiting for your company, it’s about more than crafting the perfect job description and promoting the advert. When job hunting, prospective staff consider more than just the job role. So, to appeal to future employees, consider the following.
Whether you are a new company or you are an existing one who is just going through a period of reinvention, branding plays a huge role in the company’s overall success. Without an effective branding campaign and strategy, it will be hard to build recognition and loyalty, which means your customer base will suffer. One of the central parts of any branding strategy is to create a company logo that is unique, memorable and strong, giving customers something that they will instantly recognize moving
Introduction. It’s easy to think that there is not much difference between a good manager and a good leader. However, there is a difference! In short, managers concentrate more on doing things right, while leaders focus more on doing the right things. At the end of the day, both good management and good leadership skills are indispensable to an organization’s bottom line.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Enterprise resource planning, better known as ERP, is a software system that is crucial to the success of a business. The purpose of using an ERP system is to efficiently combine the core processes that are necessary to running a company. These processes may include supply chain, procurement, manufacturing, finance, and human resources, among others.
Whether you’re from an up-and-coming startup or a business that’s been enjoying some prosperous growth, you should know that one of the most effective ways to score big-time clients is to up your client proposal game. To do that, you either need someone who’s absolutely brilliant at writing client proposals, or you can also use a good client proposal template.
Two hundred million years ago, our mammal ancestors developed a new brain feature: the neocortex. This stamp-sized piece of tissue (wrapped around a brain the size of a walnut) is the key to what humanity has become. Now, futurist Ray Kurzweil suggests, we should get ready for the next big leap in brain power, as we tap into the computing power in the cloud.
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