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Stepping Up and Being Heard in Meetings: Overcoming Internal Barriers Meetings are a fundamental part of any organisation's day-to-day operations. They serve as a platform for discussing ideas, making decisions, and sharing information. While many individuals attend these meetings, not everyone actively participates or feels heard. In [.
The shift to hybrid work highlights persistent management failures rooted in distrust and micromanagement, reflecting McGregor’s Theory X vs. Theory Y dichotomy. Effective leadership should focus on clear communication, hiring great talent, and then trusting employees to perform without excessive oversight. The pandemic may have been the inflection point that finally promotes a more human-centric management approach, emphasizing flexibility and employee autonomy.
As the rate of change continues to accelerate, one key attribute makes organizations more change-ready: a culture of being loud. Organizations that combine strong views with rigorous debate across all levels can change faster and more effectively than those that embody a “culture of nice.” “Nice” cultures value politeness and camaraderie in the hope that “getting along” will drive things forward.
A new poll claims that the vast majority of workers who have shifted to a hybrid working model say that it has helped them to greatly reduce burnout in their working lives. The survey of more than 1,000 people, undertaken by hybrid working firm International Workplace Group , suggests that three quarters (75 percent) reported a dramatic reduction in burnout symptoms, defined as a syndrome resulting from chronic workplaces stress, since moving to a hybrid model.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
Stop feeling awkward when networking Networking, or as we like to call it, "connecting," is a crucial aspect of professional growth, especially for Assistants who often work in fast-paced environments where resources, connections, and up-to-date information are key. Yet, the concept often brings discomfort, awkwardness, and sometimes stress [.
Many industries have high levels of jargon misunderstanding. Older workers (55-64) struggle more with jargon than younger workers (18-24). The most confusing workplace jargon includes “Boil the ocean” (do something extremely difficult), “COP” (close of play), and “Strategic staircase” (break down strategic plan into steps).
Growing up in the Maryland countryside, Sandy Colhoun was always drawn to the wilderness, more interested in exploring nearby valleys and forests than he was in pursuing organized sports that captivated many of his peers. But it wasn’t until his teenage years that he would have the experience that really cemented his love of the great outdoors. That’s when he participated in one of the signature courses offered by NOLS , the National Outdoor Leadership School.
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Growing up in the Maryland countryside, Sandy Colhoun was always drawn to the wilderness, more interested in exploring nearby valleys and forests than he was in pursuing organized sports that captivated many of his peers. But it wasn’t until his teenage years that he would have the experience that really cemented his love of the great outdoors. That’s when he participated in one of the signature courses offered by NOLS , the National Outdoor Leadership School.
A UNESCO report published today warns that unless decisive action is taken to integrate ethical principles, AI could distort the historical record of the Holocaust and fuel antisemitism. The report cautions that not only can Generative AI enable malicious actors to seed disinformation and hate-fueled narratives, but it can also inadvertently invent false or misleading content about the Holocaust.
Nearly half of job-seekers engage in unethical behaviors, such as exaggerating work experience or using AI tools for resume enhancement. Women are 43% more likely than men to exaggerate their work experience due to systemic issues like gender bias in hiring, the motherhood penalty, and economic pressures. The corporate culture’s emphasis on self-promotion, along with biases against women in both hiring and career advancement, compels women to embellish their qualifications to remain compet
Jesse Katz, owner of Aperture Cellars , a California vineyard, removes the plug from a Malbec barrel and listens intensely. “Can you hear the wine talking?” he asks me. I shake my head, thinking he’s joking, but Jesse suggests I hold my ear closer to the barrel. I do as he says and finally discern a gentle crackle, fainter than Rice Krispies snapping in milk.
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. This episode is a recording from a Nova Chat webinar where Maggie flipped the microphone my direction and interviewed me about being an assistant, hosting a podcast, writing a book, and more! I enjoyed being put on the spot and I hope you enjoy our conversation.
A new report commissioned by Microsoft claims that the scale of administration required of the UK’s public sector is drawing front line workers away from delivering frontline services, and impacting the motivation, engagement and even mental health of large proportions of the public workforce. The research, developed by Dr Chris Brauer, Director of Innovation at Goldsmiths University and Symmetry features in a new report from Microsoft, ‘ Harnessing the Power of AI for the Public Sector &#
Proximity bias leads leaders to favor employees physically closer to them, putting remote workers at a disadvantage and impacting their career progression and job satisfaction. Companies are implementing data-driven evaluations, objective performance metrics, and remote-first mindsets to mitigate proximity bias and promote equity. Leadership buy-in and training, along with technology solutions for communication and performance tracking, are crucial to creating a fair and inclusive remote work en
“Successful” doesn’t begin to describe Tim and Cindy Dodd , although they are. Definitively so. Their company, PEMA.io , has a 97% success rate with more than 700 online service providers, who they’ve helped close sales worth hundreds of thousands of dollars in a matter of months. But success—like a sale or a new client—is an end result, and the Dodds are just getting started.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
The secret magic of good food is that it brings people and cultures closer together. Chef Marcus Samuelsson taps into that magic at his acclaimed restaurants and through his cross-cultural approach to cooking. In conversation with art curator Thelma Golden, he expands on the rich fusion of modern Black cuisine and how each bite is a celebration of the diverse, creative and joyful power of food.
Many thousands of unsuspecting train passengers in the UK have had their emotions and demographics recorded by hidden AI camera systems at major stations, a new report reveals. The news, raising serious privacy concerns, comes after a freedom of information request by Big Brother Watc h. For over two years, Network Rail, the company overseeing Britain’s railway infrastructure, conducted a covert trial program at key stations like London’s Waterloo and Euston, Manchester Piccadilly, a
Regulatory pressures, investor demands, and environmental consciousness are driving corporations to adopt eco-centric commitments to reduce carbon emissions and conserve natural resources. Environmental certifications like LEED and BREEAM are evolving to focus more on carbon emissions, alongside the rise of new frameworks such as NABERS. The integration of data analytics and smart building technologies is essential for carbon management and sustainability in the built environment.
If you wish you could spend less time on repetitive work tasks, such as writing meeting notes or drafting internal memos and emails, you might consider experimenting with generative artificial intelligence (AI). Generative AI is designed to create new content, such as text and images, based on complex algorithms and models that learn patterns from vast amounts of data.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The way we raise animals is destructive to humans, animals and the environment, says cardiologist and entrepreneur Uma Valeti. He presents a solution that doesn't require you to give up your favorite protein-packed meals: cultivated meat, grown directly from animal cells. Reportedly some of the "most chicken-y chicken" you'll taste, Valeti envisions how such cultivated meat could save billions of animal lives, improve human health and help protect our planet.
A new report from Indeed , released two weeks ahead of the UK General Election, suggests that more than 2 in 5 (42 percent) Brits are struggling to make ends meet. According to the survey of over 2,000 British people, those in the North East of England feel most comfortable, with less than a third (32 percent) struggling, while almost half (48 percent) of those in Scotland say their pay isn’t keeping pace.
Starting retirement planning early allows young workers to leverage compound interest, turning modest contributions into substantial savings over time. Understanding the differences between Roth IRAs, 401(k)s, and traditional IRAs is crucial for young professionals to make informed financial decisions. Savings typically offer low risk and minimal growth, while investing involves higher risk but the potential for greater returns and protection against inflation, crucial for long-term financial se
All eyes are on maternity leave. But solid paternity leaves might be the secret sauce to successful postpartum experiences for working mothers and families. After nine long months of growing a baby, moms endure multiple days in the hospital in many cases, sleepless nights and a physical recovery that takes months. Just as the family is settling into survival mode, it’s often back to work for fathers—who have no guaranteed paid paternity leave in the United States.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
In this episode of A Productive Conversation , I sit down with Google’s productivity expert, Laura Mae Martin , to explore the nuances of personal and business productivity. With thirteen years at Google under her belt, Laura has experience in sales, product operations, event planning, and executive coaching. During our conversation, Laura shares her journey to becoming a productivity guru and the insights that led to her latest book, “UPTIME: A Practical Guide to Personal Productivity and
Critical gaps have formed across Europe’s technology sector, with skills, investment and innovation being stunted in vital areas such as AI, quantum computing and space technology, according to a report from DIGITALEUROPE. The study titled ‘ The EU’s Critical Gap: Rethinking Economic Security to Put Europe Back on the Map ,’ claims that Europe is significantly lagging in key technologies.
Achieving net zero in office spaces involves creating efficient, fully electrified spaces and addressing embodied carbon from materials used within the space. Tools like the Sustainability Index are crucial for emissions reporting and compliance, while well-being elements are essential for occupant productivity and satisfaction, influencing workspace choices.
By Bonnie Low Kramen and Kevin Sames Contributors: Jeremy Burrows , Prakshal Dalal , Dusty Klesner , CAP, Ike Saunders A Note from Bonnie Low-Kramen: The men working as Executive Assistants are rare. That is because the administrative profession is dominated by women – 93-97% worldwide. As someone who believes that all staff need to have their voices heard – especially underrepresented staff – I feel it is important to shine a light on the day-to-day experiences of the men working as EAs in
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
In this episode of A Productive Conversation , I sit down with Google’s productivity expert, Laura Mae Martin , to explore the nuances of personal and business productivity. With thirteen years at Google under her belt, Laura has experience in sales, product operations, event planning, and executive coaching. During our conversation, Laura shares her journey to becoming a productivity guru and the insights that led to her latest book, “UPTIME: A Practical Guide to Personal Productivity and
A new poll from Workhuman claims that while 61 percent of UK employees report higher productivity when working remotely two thirds of fully remote employees say they suffer from what the report refers to as ‘productivity anxiety’ Of those workers, one in four says they battle feelings of inadequacy or pressure to perform constantly or frequently.
Dell Technologies (Dell) continues to face major backlash from its employees over its recent return-to-office (RTO) mandates and updated polices. Introduced in February 2024 and put into effect last month, the policy requires employees to designate themselves as either hybrid or remote. If employees choose to remain fully remote, they will not be eligible for a promotion.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
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