TED Talks
NOVEMBER 13, 2019
Teachers emotionally support our kids -- but who’s supporting teachers? In this eye-opening talk, educator Sydney Jensen explores how teachers are at risk of "secondary trauma" -- the idea that they absorb the emotional weight of their students' experiences -- and shows how schools can get creative in supporting everyone's mental health and wellness.
Office Dynamics
NOVEMBER 12, 2019
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls, protect corporate and personal information, seamlessly transfer callers, use a polite and proper tone of voice, and k
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Small Business Labs
NOVEMBER 18, 2019
Brookings' Meet the Low Wage Workforce reports that 53 million Americans, or about 44% of all workers aged 18-64, have low-wage jobs. According to Brookings, the national average for a low-wage job is one that pays $16.03 per hour or less. The low-wage level is adjusted using city-level cost of living data. For example, a job paying $20.02 in high-cost San Jose, California is considered low wage while one paying $13 in low-cost areas of the country isn't.
Practically Perfect PA
NOVEMBER 1, 2019
We all know how hard it is keeping on top of the never-ending to-do list every Assistant and their Executive seem to have. The work can be relentless but don’t fear; there are lots of fantastic apps available that can help you manage your to-do list. Tracking your tasks doesn’t need to be a complicated […].
Speaker: Chester Santos
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
Eat Your Career
NOVEMBER 12, 2019
As we head into the dreary winter months, I am reminded of the seasonality of business. In most organizations, there is a natural ebb and flow that occurs. Things get predictably busy at certain times of the year, just as things get predictably slow at other times. For my business, the month of December is always blessedly slow—and I like to take advantage.
Tips From T. Marie
NOVEMBER 20, 2019
Business today is image driven. Photos are key in social media posts, blog posts and for product sales. Smart phones have made taking these needed photos easy, however often the size of these photos is well beyond what is needed. Using images with a large file size can slow down your website dramatically. Sites like Etsy for selling product often have size limits.
Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
Office Dynamics
NOVEMBER 25, 2019
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing departments consider every little detail, from logos to font style, from signature colors to tone of communication. Employees forget that developing a personal brand is just as vital for them and requires just as much thought and consideration.
Small Business Labs
NOVEMBER 19, 2019
Business Insider's California is attempting a massive labor experiment that could grow into a disaster for millions of workers outlines some of the many problems with California's new AB5 worker classification law. It's written by a self-employed multimedia journalist based in Los Angeles. He describes a key issue as: "I have an independent business, I don't get paid vacations, and I have to cover my own health insurance.
Practically Perfect PA
NOVEMBER 28, 2019
How do you feel when someone gives you feedback at work? Are you open to feedback, or do you feel defensive? What happens when you have challenges at work? Do you face them head-on, or do you avoid the situation? As Assistants, we often come up against misconceptions about the role. How do you feel […].
Eco-Office Gals
NOVEMBER 22, 2019
Business owners are always looking for new ways to go green and reduce their carbon footprint. Adding solar panels to your facility — provided you work in an area that gets plenty of usable sunlight — can help to offset energy costs and reduce CO2 emissions. If you’re considering adding solar to your business, here are a few quick tips to make the process a little easier.
Speaker: Victor C. Barnes, CPA, MBA
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
Tips From T. Marie
NOVEMBER 5, 2019
There’s nothing worse than biting into a stale carrot. You know what I mean, I’m sure you’ve grabbed a carrot stick off from a vegetable platter expecting that crisp snap as you bit into it but instead got a rubbery, orange something. Now the carrot doesn’t necessarily taste bad, but just the consistency is enough to turn you off from the veggie platter altogether, isn’t it?
TED Talks
NOVEMBER 29, 2019
What would a sustainable, universally beneficial economy look like? "Like a doughnut," says Oxford economist Kate Raworth. In a stellar, eye-opening talk, she explains how we can move countries out of the hole -- where people are falling short on life's essentials -- and create regenerative, distributive economies that work within the planet's ecological limits.
Office Dynamics
NOVEMBER 19, 2019
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event. Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners. I for one started out on a clerical/administrative career path with absolutely no knowledge at the time that a career in meeting planning even existed (and at t
Small Business Labs
NOVEMBER 26, 2019
According to the Institute for Energy Economics and Financial Analysis (IEEFA) , renewable energy sources will pass coal in terms of U.S. electricity generation in 2021. As their chart below shows, each of the sources will produce around 800 billion kilowatts of electricity in 2021. Included in the IEEFA's definition of renewables are utility-scale biomass, geothermal, hydropower, solar and wind, plus small-scale solar. The fastest-growing of these sources by far are wind and s
Speaker: Kim Beynon, CPA, CGMA, PMP
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Practically Perfect PA
NOVEMBER 7, 2019
Assistants have buckets full of empathy; you wouldn’t be in the job if you didn’t. What I find is that empathy can often be taken advantage of by people who don’t respect what we do – be it, that colleague who wants your time or that Executive who doesn’t understand your role. Empathy can quickly […].
Ian's Messy Desk
NOVEMBER 6, 2019
The post 7 Tips to Help Overcome Procrastination appeared first on Ian's Messy Desk. I was planning to write this post last week, but I put it off. Okay, now that the obligatory bad joke is out of the way, we can look at another internal time waster, procrastination. We all put things off. We hope to avoid tasks that are boring, difficult, unpleasant, etc.
Tips From T. Marie
NOVEMBER 14, 2019
It’s time for another coffee break. Here’s your wordsearch for November. Please upgrade your browser to improve your experience. Select Level: {{ currentLevel.width }}x{{ currentLevel.height }} {{ level.width }}x{{ level.height }} {{cell.letter}} {{word}} × Congratulations! You solved the November Wordsearch.
TED Talks
NOVEMBER 12, 2019
In this glimpse into our technological future, cryptographer Craig Costello discusses the world-altering potential of quantum computers, which could shatter the limits set by today’s machines -- and give code breakers a master key to the digital world. See how Costello and his fellow cryptographers are racing to reinvent encryption and secure the internet.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Office Dynamics
NOVEMBER 15, 2019
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective. I worked with a variety of managers and executives, each with different personalities and communication styles. Since 1990, I have been the CEO of my own company and have worked with several of my own assistants.
Small Business Labs
NOVEMBER 25, 2019
Scientific American's describes their Top 10 Emerging Technologies Of 2019 as "World-changing technologies that are poised to rattle the status quo." Key article quote on the technologies: One day soon an emerging technology highlighted in this report will allow you to virtually teleport to a distant site and actually feel the handshakes and hugs of fellow cyber travelers.
Practically Perfect PA
NOVEMBER 8, 2019
How often do you organise a video conference for your Executive or team on Skype? If you are using Microsoft Office, it is probably quite often. Well, today, I thought I would share with you the top five alternative video conferencing platforms that are available online. If you don’t have internal video conferencing software or […].
Ian's Messy Desk
NOVEMBER 27, 2019
The post Learn to Say “No” appeared first on Ian's Messy Desk. There was a time when I would say yes to everything. Not because I thought I had the ability to do it all, but because I felt I looked lazy if I wasn’t doing something all the time. I had to learn to say no. There was also an issue of how to handle things … Continue reading Learn to Say “No” → You just finished reading Learn to Say "No" !
Speaker: Frank Taliano
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Clutter Coach
NOVEMBER 27, 2019
by Listen or subscribe here: iTunes ? Stitcher ?. Soundcloud ? YouTube ? Google Play ? iHeartRadio You can leave a review here! This is podcast 132 and it’s about decision controls. This episode is sponsored by Clean Email, the answer to email inbox overload. I’ve written about ways to clear out that clutter, but you can save time by using the Clean Email app.
TED Talks
NOVEMBER 5, 2019
Imagine living with no significant human contact for years, even decades, in a cell the size of a small bathroom. This is the reality for those in long-term solitary confinement, a form of imprisonment regularly imposed in US prisons. In this eye-opening talk, civil rights lawyer Laura Rovner takes us to ADX, the US federal government's only supermax prison, and describes the dehumanizing effects of long-term solitude on the mind, personality and sense of self.
Office Dynamics
NOVEMBER 7, 2019
When polishing your sentences, pay attention to the nuances of word order. To my eye (and ear), placing “short” before “long” works best. This applies to both sentences and lists. Here’s a simple example: “He was well respected and loved in the academic community.” I changed it to: “He was loved and well respected in the academic community.”. Because “loved” is 5 letters and “well respected” is 13, it makes for a smoother read if the longer phrase follows the shorter word.
Small Business Labs
NOVEMBER 21, 2019
The JP Morgan Chase Institute recently released a new study, Bridging the Gap: How Families Use the Online Platform Economy to Manage their Cash Flow. The key finding of the study is "participation in the Online Platform Economy functions as a cash-flow management tool for many families." In particular, JP Morgan found many use online platform work to supplement their income when they lost a job.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Practically Perfect PA
NOVEMBER 11, 2019
“If you do not understand the benefits of difference, you will always align yourself to your similarities, and in doing so, you will miss out on the beauty that variety brings to the table.” This is a quote I came up with while deepening my knowledge in this interesting subject of diversity and inclusion. This […].
Ian's Messy Desk
NOVEMBER 6, 2019
The post 8 Common Time Wasters appeared first on Ian's Messy Desk. Over the years, I’ve posted some thoughts on behaviours and practices that can get in the way of our productivity. To help bring some of these forwarded, this post will link to past articles, as well as adding some new material on common time-wasters. I’ve broken these time-wasters into two groups.
Eat Your Career
NOVEMBER 4, 2019
Join us for this month’s free webinar on the topic of “Powerful Prioritization Principles.”. Date: Wednesday, November 20. Time: 11:00 AM Pacific | 12:00 PM Mountain | 1:00 PM Central | 2:00 PM Eastern. Duration: 1 hour. Description: In today’s busy workplace, there’s always too much to do and not enough time. Deciding what must be done first (and what can strategically be delayed) is a difficult, often complex problem that each individual must solve.
TED Talks
NOVEMBER 26, 2019
Have you ever doubted your abilities, feared you were going to be discovered as a "fraud"? That's called "impostor syndrome," and you're definitely not alone in feeling it, says entrepreneur and CEO Mike Cannon-Brookes. In this funny, relatable talk, he shares how his own experiences of impostor syndrome helped pave the way to his success -- and shows how you can use it to your advantage, too.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
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