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Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world. In this episode, Molly talks about career paths and levels for administrative professionals, remote work, and education for assistants.00:07:07 Find the perfect match. TIME STAMPED OUTLINE 00:07:48 Be selective in clients. 00:22:06 Do research and take time. 00:29:12 Trust your team’s productivity. 00:30:30 Hire the right people.
Improving your professional conversations There is never a time when we are not communicating. Whether it’s the raise of an eyebrow or a slight smirk, a shrug of the shoulders or a nod of the head. Just because words are not coming out of our mouths does not mean we [.
In the modern working world, it’s pretty much a given that you’re going to have to deal with constantly shifting priorities. Nobody likes it, but it’s really a consequence of the constantly changing environment that we all have to operate within. But just because it’s expected, doesn’t mean it’s easy. If you’re struggling to navigate ever-changing priorities, I have some tips that may help.
I’ve spent years exploring the intricacies of time management. I’ve tried and tested countless techniques and strategies to help people make the most of their days. And what I’ve discovered is that we need to shift our mindset from “managing” time to “mastering” it. The secret lies in improving our relationship with time itself.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
Did you know your mindset and emotions are the gateway to your success? They hold the keys to unlock the innovation, ingenuity and potential you have within you, allowing you to overhaul and improve your business. How you think impacts everything, so it’s important to learn how to sharpen your mind. From competitive positioning to impeccable leadership, mindset is the greatest dictator.
How has your professional world changed since 2020? Over the last three years, working people across the globe witnessed a drastic change in how businesses operate, how teams communicate, and what working hours look like.
The post Assistants kindly request that you stop calling them assistants appeared first on Bonnie Low-Kramen.
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Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
Many companies are seeking a balance between giving their employees greater flexibility with work-from-home policies and hosting much-needed collaboration in-person The metaverse and digital twin environments are richly capable and versatile solutions to this. With so many ways to design, curate, update, and innovate, the metaverse is a place where organizations can find and ultimately create growth.
As more and more executive/assistant teams learn about the power a strategic partnership provides, I field a growing number of questions about what exactly a strategic partnership entails. I think it’s impactful to look at a strategic partnership in the way doctors examine a human body.
A few years ago, I met someone who asked me what I did for a living. So I told him: I was a professional development trainer and I work with companies to help elevate employee performance, he said, “Oh man! That sounds awful!” I was SO shocked. I had never gotten a response like that. In fact, most people think my job sounds really fun, and it is! Obviously, this person had some bad experiences with workplace training.
As career, top-level EAs both Stephanie and I looked at taking our family of four to Disney World as if we were a client of ours. What we found was a unique experience which I would consider an ‘obstacle’ that needed to be ‘worked’ to be ‘enjoyed’ to the fullest.
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
We use the word busy far too often. We say it when friends ask us how we are doing, as if being busy is an emotion. It’s an excuse we use to procrastinate on unpleasant tasks. We use it to sound important at work, because being busy somehow equates to being successful. But you’re never too busy for 10 minutes, which is all it takes to improve yourself just a little each day.
I’ve spent the majority of this week doing jury duty at our local Superior Court. I’ve sat on a jury before when I lived in Virginia, but this was the first time being a juror in civil cases rather than a criminal one. As with any life experiences, I walked away with a few insights, some of which I felt could be applied to running a home business. Here are my 6 lessons from the Jury Box: 1.
ResumeBuilder surveyed 1,000 business leaders to see if their respective companies have implemented a return to office plan, or if they intend to in the new year. Of the companies that allow employees to work fully-remotely, 73% of them said they will “definitely” or “likely” change their work location policy within 6 months. This isn’t the news that workers want to hear; the majority of people want to continue working from home.
A common question I hear from administrative assistants and executives alike is, “How can I become a better partner and build a stronger relationship?” It’s something we all yearn for, and it’s something that many of us understand is a vital piece to professional success. In this industry especially, we rely upon each other.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
How to bring more focus into your work As Assistants, we all want to improve at our jobs and be more focused in our work. It can be challenging to stay on task with so many distractions and interruptions. Assistants also have to spend a lot of their time helping their [.
Beautifully connected and effortlessly stylish is the trademark description of The Great Northern Hotel – the capital’s oldest railway hotel […] The post A Review of The Great Northern Hotel, King’s Cross first appeared on The Assistant Room.
Perfectionists are often great procrastinators. Having stalled until the last minutes, they tear into a project with dust flying and complaints about insufficient time. Perfectionist-procrastinators are masters of the excuse that short notice kept them from doing the quality job they could have done. But that’s hardly the only variety of procrastination.
Canine cognition expert Alexandra Horowitz offers a peek inside the mind of your dog, sharing solutions to common "misbehaviors" that are often simply the result of a pup's attempt to communicate in a world that's very different from their own. Hear about the evolution and psychology behind your dog's actions -- and how to give them a happier, healthier life.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
A recently released study found that 60% of workers would take a lower paid job if it had a healthier working environment than their current job, and 42% said unpleasant odors created a stressful and anxious work environment. Pleasant fragrances can reduce stress, enhance moods, improve productivity on the job, and connect people with nature. Ambient scenting technology for office spaces can be computer controlled, efficient, hypoallergenic, and use sophisticated odor-neutralizing technology t
Are your sales calls stressful or fun? Keep reading to discover things you can do before a sales conversation that will allow you make more sales and enjoy the process. At one time, I used to get anxious and entirely in my ego. I wanted to prove myself in every call. I’d be worried if I was going to say the right thing or not. And many of my calls were not that successful because I made it all about me.
Discover the importance of Administrative Professionals Day and ways to show appreciation for the hardworking administrative professionals in your workplace.
Scheduling time for a successful Executive-Assistant relationship An effective relationship between an Executive and their Assistant is critical to the success of any organisation. You must work in sync and regularly communicate to ensure you are on the same page. But how do you find time in the schedule for [.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
“The weak can never forgive. Forgiveness is the attribute of the strong,” wrote Mahatma Gandhi. Probably because forgiving is hard work , especially when some deeds don’t seem worthy of forgiveness. But the difficult work to forgive and forget is worth it: Research has found that forgiveness, among other benefits, can improve psychosocial and psychological well-being and decrease paranoia resulting from negative interpersonal experiences.
Is AI as smart as it seems? Exploring the "brain" behind machine learning, neural networker Alona Fyshe delves into the language processing abilities of talkative tech (like the groundbreaking chatbot and internet obsession ChatGPT) and explains how different it is from your own brain -- even though it can sound convincingly human. Is AI as smart as it seems?
Three banking pillars in the tech industry in California have collapsed, with the announcement of a winding down of Silvergate Bank, the sudden closure of Silicon Valley Bank and the forced shutdown of Signature Bank. Coworking operators with significant space in California, particularly in the Bay Area, are bound to be adversely affected if the Federal Reserve fails to prevent a chaotic end of SVB.
This is me eight years ago when I first held a python snake. Facing fears and eliminating unknown biases on this Puerto Vallarta vacation was not something I had planned, but it’s one of the things I remember. I had fears on top of worries. I had anxiety about how I would respond when I held the snake. I also had incorrect assumptions about the snake: how it would feel, react, etc.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The announcement by Apple that it wanted its employees to work in an office for three days a week sparked the usual, tedious pile-on about how many days people should spend in a physical workplace each week. This included the columnist at Grazia who joins the tens of millions of people around the world who not only know where Apple is going wrong, but also how to run every other organisation in the world and what’s best for everybody who works for them.
Scheduling time for a successful Executive-Assistant relationship An effective relationship between an Executive and their Assistant is critical to the success of any organisation. You must work in sync and regularly communicate to ensure you are on the same page. But how do you find time in the schedule for [.
As a kid, my dad occasionally took me fishing in his small, rusty tin boat. Sometimes, in the middle of the lake, he’d put duct tape over a leak to keep the water at bay until we got back to shore. He used to say that boats don’t sink from the water around them. They sink from the water that gets in them. I’ve drawn on that saying many times, particularly during the stormy seasons of life, when I’ve felt like I might be pulled under by the fear and negativity swirling around me.
What comes to mind when you think about the most fun moments of your life? Science journalist Catherine Price asked thousands of people across the world this question, and their answers led her to a new definition of "true" fun: a special confluence of playfulness, connection and flow. Hear her thoughts on why having fun is good for your mental and physical health and how to identify the tell-tale signs of "fake" fun -- as well as actionable tips for identifying what brings you joy.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
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