November, 2007

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Cubicle Etiquette 101

Professional Assistant Blog

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? Do you feel that you are not being respected when you are doing something urgent and people just barge in on you? If you work in a cubicle, here are some guidelines to follow for good cubicle etiquette: You see the person you wish to talk to on the phone.

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Small Business Maxim: Have a Passion. | THE SMALL BUSINESS BLOG

The Small Business Blog

E-Mail me or follow me. How to be successful and eco-friendly. Making your small business carbon neutral. Build your own network! Community for small business outsourcing and cost control. Small Business Bootstrapping How to start your own small business with no or little money. Starting a Small Business? On-Demand Small Business Infrastructure™ allows you to run your business online.

2007 160
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The Interrupting Co-Worker

On The Job

I recently received a letter from an employee (I’ll call her Barbara) who was fed up with a man (I’ll call him Jason) in her office who constantly interrupted her. The interrupter was nice, the person said, but she was going to strangle him one of these days. “He just starts talking, really loudly, when I’m on the phone,” Barbara says. “And, the other day he did the same thing when I was in the middle of a conversation with someone else.

Phones 104
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How to ensure confidentiality

Laughing all the Way to Work

Most of us work in a cubicle and it is easy when people come by to see what is on your computer screen or on your desk. Some things you work on are confidential and are not for everyone's eyes (including your co-workers). Here are some simple steps to ensure confidentiality: File documents, don't leave them lying around Turn paper over on your desk Don’t talk to others about confidential information Clear screen and lock computer Always lock your computer when you leave your desk area!

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The Memory Edge: Outlearn, Outperform, Outlast

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

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Team Swarming: are your team wasps or bees

BioTeams

Sometimes the Bee-team is the A-team : the importance of an automatic team swarm response to threats and opportunities. Photo: [link]. Swarming: Exceptionally agile group co-ordination whilst on the move. This week we discovered two wasp nests – one in the garden and one in the roof space. The ones in the roof made their way into the house and Jamie, our nine year old son, was not too pleased to find eight large wasps flying round his bedroom when he awoke.

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Benefits, Not Features is what sells! | THE SMALL BUSINESS BLOG

The Small Business Blog

E-Mail me or follow me. What is Small Business Infrastructure? How to be successful by focusing on your core business. How to be successful and eco-friendly. Making your small business carbon neutral. Small Business Bootstrapping How to start your own small business with no or little money. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes.

2007 158

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Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

E-Mail me or follow me. Benefits of Online Software for Small Business. Concentrate on your business, not your office. What is Small Business Infrastructure? How to be successful by focusing on your core business. Starting a Small Business? On-Demand Small Business Infrastructure™ allows you to run your business online. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes.

2007 153
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Q&A: What are some social and economic issues small business face.

The Small Business Blog

E-Mail me or follow me. How to be successful and eco-friendly. Making your small business carbon neutral. Starting a Small Business? On-Demand Small Business Infrastructure™ allows you to run your business online. Small Business Bootstrapping How to start your own small business with no or little money. What is Small Business Infrastructure? How to be successful by focusing on your core business.

2007 152
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Q & A: What questions should I ask my accountant before I start my.

The Small Business Blog

E-Mail me or follow me. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes. What is Small Business Infrastructure? How to be successful by focusing on your core business. Outsourcing Options For Small Business Focus on your business, timeshare professionals. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.

2007 149
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Office Fridge Etiquette

Professional Assistant Blog

Home About Me Advertise Office Fridge Etiquette By The Professional Assistant on Wednesday, November 28, 2007 Filed Under: D o you bring your food to work? Do you keep it in the office fridge? Are you in a constant battle to get your food into a pint-sized fridge because others leave their food there for days on end? Heres an article I recently found on office fridge etiquette.

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Your Accounting Expertise Will Only Get You So Far: What Really Matters

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

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Want Confidential Documents to Stay Confidential?

Professional Assistant Blog

Home About Me Advertise Want Confidential Documents to Stay Confidential? By The Professional Assistant on Friday, November 30, 2007 Filed Under: A re you looking for a way to make sure that others don’t open your letters or packages? Do you have confidential information that you need to send to someone, but want to make sure that it gets treated like registered mail?

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Attend a Job Fair Like You Mean It

On The Job

Be honest: The last time you went to a job fair, did you do more than fill out a couple of applications or toss your resume at a recruiter? Did you rehearse your qualifications while standing in line to meet employers or did you work the Sudoku puzzle in the local newspaper? Did you use the event as a chance to network with everyone, or stand alone and drink free coffee?

Resume 100
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Organizing a Conference

Laughing all the Way to Work

[Click to enlarge image - page 1] Organizing a conference can be fun! Really! I enjoy it. The only problem is, you usually have to organize the conference and still do all your other work and that makes for some pretty hectic days leading up to the event. You definitely need to be organized! Start with a good To-Do list. I have included in this post three pages of a sample To-Do List.

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A Better Cup of Coffee to be More Productive!

Professional Assistant Blog

Home About Me Advertise A Better Cup of Coffee to be More Productive! By The Professional Assistant on Thursday, November 29, 2007 Filed Under: Productivity D o you feel like you need a coffee fix every day? Can you really survive your morning without that cup of Joe? If this sounds like you, youre not alone. A large number of people that wake up in the morning need their coffee to jump start their mornings and help them throughout the day.

2008 100
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How To Overcome Change Fatigue In Finance With Neuroscience-Backed Strategies

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Reheating Catfish in the Microwave

On The Job

I've raced around the Web today, trying to find items for this Tidbit Tuesday. I figure I've burned off at least one of the pieces of pecan pie that I shoved into my face over the holiday (is this what is known as wishful thinking?). Anyway, here are some things you might find of interest: * You're not the boss of me: New research suggests that children entering school with behavior problems, as a rule, can keep pace with classroom learning, but persistent behavior problems can be a strong indic

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I'm in Oprah's Magazine!

On The Job

Just wanted to tell you to keep your eyes peeled for the January issue of "O", The Oprah Magazine , because I'm in it! I was interviewed about how to make your career better, and I'm very excited that I not only was included, but my book, "45 Things You Do That Drive Your Boss Crazy" was mentioned. When hearing I would be in the magazine, one of my sisters immediately e-mailed me: "If you're going to be on Oprah's show, I want to go.and I'd like it to be the one with Oprah's favorite things wher

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Worried About Your Online Resume?

Professional Assistant Blog

Home About Me Advertise Worried About Your Online Resume? By The Professional Assistant on Monday, November 26, 2007 Filed Under: Job Seeking A re you worried about online identity theft online? Do you worry about your current employer finding out that you are looking for a new job? Resume Rabbit will make all of this disappear. You can post up to 80 different job sites, such as Workopolis , Monster , CareerBuilder and many more, just with one submission.

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The Importance of the To-Do List

Laughing all the Way to Work

"A former boss of mine got me started using the To-Do list some time ago and even though I wasn’t too keen on doing it in the beginning I quickly realized its value. Every time we had a departmental meeting we would bring our To-Do list so she knew exactly what was “on our plate”. With the To-Do list we now had a clear and concise way to gauge if we were able to take on new projects and how many we could handle.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Did I send that out like that?

Laughing all the Way to Work

Because email is so quick to SEND it is very important to read it over and proof it. I make the most errors in email when I go back and change a sentence, add something, take something out and if I am not careful it goes out with errors: The sentence structure is wrong. The tense is not right. It doesn't make sense anymore! If you have gone back and made changes to an email, read it over once again before pressing SEND to make sure it still says what you want it to say.

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Using Your Contact Cards as a Secretarial Manual

Laughing all the Way to Work

I have found using my contact cards for secretarial information has been very helpful. I have my regular contact list where I store contact information, phone numbers etc. and then I have created a subfolder called "Secretarial Manual". Whenever I find out how to do something I create a new contact card and put the information in it. To create a subfolder in Contacts: Right click on Contacts and pick New Folder.

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Metadata: What is it and why is it important for the assistant to know about it?

Laughing all the Way to Work

I overheard some assistants talking in the gym the other day. They were saying their IT person was bugging them about metadata. They concluded they were not going to worry about it and would press the Delete button on the IT Department’s email. They reasoned if they didn’t understand it, there was nothing they had to do about it. What is Metadata and should we be concerned?

2007 100
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The 4 Most Difficult Interview Questions

Professional Assistant Blog

Home About Me Advertise The 4 Most Difficult Interview Questions By The Professional Assistant on Friday, November 23, 2007 Filed Under: Job Seeking A re you going in for an interview for that dream job? Are you just looking for a job that can tie you over until you find that dream job? Here are 4 of the most difficult interview questions that companies will ask and ways to tackle them: Where do you see yourself in X number of years?

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Can't Find a Job?

Professional Assistant Blog

Home About Me Advertise Cant Find a Job? By The Professional Assistant on Wednesday, November 21, 2007 Filed Under: Job Seeking , Networking , Organize , Productivity A re you in the process of looking for a job? Do you need some helpful tips on how to get that dream job that you always wanted? I actually had a short period in my career when I was unemployed.

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Yellow Post-It Notes

Professional Assistant Blog

Home About Me Advertise Yellow Post-It Notes By The Professional Assistant on Wednesday, November 21, 2007 Filed Under: MS-Outlook , Organize , Prioritize , Productivity A re you looking for some innovative ways on using your yellow Post-It notes? Heres an article I found on a fellow Administrative Assistants website for some great uses. It even covers electronic sticky notes.

2008 100
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Workers Fighting Serious Health Issues Need Support of Co-Workers, Bosses

On The Job

I've done hundreds and hundreds of interviews over more than 20 years as a journalist, but the ones that I remember most are with people who are facing enormous challenges in their lives, but who somehow manage to get up every day and go to work. But let me be clear here: I'm not just talking about the person who puts up with annoying co-workers or bully bosses.

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Winter Blues

Laughing all the Way to Work

This is not my favourite time of year. Between adjusting to the time change, going home in the dark and the colder temperatures (especially up here in Canada Brrr!) it can be a pretty dreary time. I am finding I am tired and that is being reflected at work. It is hard to get motivated to do the filing (which is a boring but necessary part of our job), but even more so at this time of year.

IAAP 100
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Want To Impress Your Boss?

Professional Assistant Blog

Home About Me Advertise Want To Impress Your Boss? By The Professional Assistant on Tuesday, November 20, 2007 Filed Under: Client Service , Organize , Prioritize , Productivity D id you just get that dream job that you always wanted? Are you a seasoned veteran like myself (well, this is what people tell me)? Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to tr

2007 100
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Road Warriors, Networkers and Wordsmiths

On The Job

On this Thanksgiving Tidbit Tuesday (I seem to have an abundance of alliteration), lets consider the habit of saying "thank you." Don't be a turkey: According to HotJobs, it's a good idea to send a thank-you note after a job interview , although opinions vary as to the impact on getting the position. One senior manager said he had yet to see a thank-you note from a candidate really being the deciding factor in being offered a job, but concluded that every little bit helps.

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Chatty People: Getting Back to Business!

Laughing all the Way to Work

You are trying to get an important project completed and a co-worker comes along wanting to chat. We have all experienced this at some time or another. How can you handle it and continue to have good working relationships with your co-workers? There is always going to be some social interaction and joking with each other - it can help to relieve some of the stress of a busy office.

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First things first:What to do first when you get in in the morning?

Laughing all the Way to Work

There are so many things we need to check when we first come into work in the morning: voicemail, email, regular mail and faxes and couriers. What should we do first? I have been finding it is important to check my voicemail first thing. Email at least can be flagged as urgent, but your voicemail you have no idea until you listen to it how important it is, so best to check that first.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.