Success

NOVEMBER 24, 2022

Upon being told the restaurant didn’t offer such a meal, she explained that her husband was in stage four cancer and had lost his appetite—except that he now craved a meatball sandwich. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says.

2003 279

2003 2007 Staples Social Media 279

The Leader Assistant Podcast

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Her previous experience includes nine years supporting a Managing Director and the Key Accounts group at Goldman Sachs.

Calendars 98

Calendars Email Management Restaurants 98

Customers Rock!

JULY 28, 2010

Measuring your customers’ feedback and acting on any inconsistencies (both good and bad) should be how you approach your business every day! Recently, I attended a sports themed restaurant to watch the World Cup match between England and the United States. She remained pleasant, yet incredibly busy. Flickr Photo Credit: ogimogi ).

Customer Service 100

Customer Service Restaurants Social Media Learning 100

The Leader Assistant Podcast

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management 98

Management 2009 Restaurants Customer Service 98

The Leader Assistant Podcast

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 98

Management Restaurants Customer Service Interviewing 98

The Leader Assistant Podcast

JULY 9, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Management 98

Management 2014 2017 2006 98

Success

JULY 20, 2023

His daughter, Sarah, is manager and vice president. To keep the 76,000-square-foot store running with only 120 employees, down 40% from the prior year, and with 50% fewer staff in the restaurant, they had to find efficiencies like streamlining the restaurant menu. They weren’t doing hardly any business.” Great advice.”

Restaurants 189

Restaurants Mentoring Finance 2002 189

Make or Break Moments

DECEMBER 25, 2009

But we still manage to create MAGIC together. Our customers feel the same way. Their favorite product line or their favorite booth in the restaurant. We continually look for ways to make it FUN. I have found that it is the simpliest pleasures that bring the most joy.

2009 100

2009 Customer Service 2008 2010 100

Success

DECEMBER 21, 2022

Alan Dwelle , former SUCCESS production manager. Tony Alessandra , a communication and sales expert and co-author of the bestselling book The New Art of Managing People. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Why didn’t I win them last year?

Mentoring 345

Mentoring Goals Clothes Expenses 345

The Leader Assistant Podcast

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 115

Customer Service Restaurants Budget Environment 115

Service Untitled

FEBRUARY 9, 2011

CEO of Tello, Joe Beninato says the service exists primarily to thank employees for their excellent customer service. How many times have we all been to restaurants or bars and have had great service, but there is too much confusion or it’s too crowded to search out a manager to give the employee a great review?

Customer Service 40

Customer Service Social Media Restaurants Twitter 40

Service Untitled

FEBRUARY 17, 2011

On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. Good service valued over good food?

Customer Service 40

Customer Service Phones Medical 2008 40

Service Untitled

AUGUST 19, 2011

Today in the Jonesboro, Arkansas Regional Chamber of Commerce presentation, franchised restaurant operator and owner of Chick-fil-A, Mike Fullington explained to his audience how customer service can have an impact on a person’s day and even his life. With over 1200 restaurants and $1.5 photo credit: Carl Black.

Customer Service 40

Customer Service Restaurants Training Purchasing 40

The Leader Assistant Podcast

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

Networking 110

Networking Restaurants Customer Service Budget 110

The Leader Assistant Podcast

NOVEMBER 26, 2023

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Email 97

Email Management Confidence Policies 97

Service Untitled

JANUARY 3, 2011

Is it really poor customer service or do we as consumers expect too much? Do people really boycott businesses and restaurants the first time we feel we are treated poorly? I would like to think in the ensuing 25 years that customer service has evolved into an appreciation of the customer and her business.

Customer Service 40

Customer Service Purchasing Restaurants 2011 40

Office Dynamics

NOVEMBER 5, 2013

“Regardless of how often they provide food, employers have more of an impact on their worker’s eating habits than they may realize,” said Nick Worswick, vice president and general manager of corporate accounts at GrubHub Seamless. cities and London, and every order is supported by the organization''s 24/7 customer service.

Restaurants 100

Restaurants 2013 Customer Service AT&T 100

Eat Your Career

NOVEMBER 17, 2011

The other night, my parents and I hit a local restaurant for happy hour. In this instance, it was at the expense of exceptional customer service. She could have come back and said we were past the cutoff but that she was going to try to get an exception from her manager. I’m talking about more than customer service now.

Customer Service 100

Customer Service Expenses Restaurants Facebook 100

The Leader Assistant Podcast

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 119

Restaurants Mentoring Customer Service Interviewing 119

The Leader Assistant Podcast

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service 98

Customer Service Restaurants Budget Interviewing 98

The Leader Assistant Podcast

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street.

Restaurants 105

Restaurants Customer Service Interviewing Budget 105

The Leader Assistant Podcast

FEBRUARY 12, 2023

Nichole Brooks has an extensive career as an administrative professional with 30 years of experience, including her current role as an Administrative Operations Manager. In this episode, Nichole discusses advocating for assistants to the leadership team, extending grace at work, transitioning from being a peer to being a manager, and more.

Administrative Professionals 98

Administrative Professionals Restaurants Customer Service Budget 98

The Leader Assistant Podcast

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Her two favorites were as Production Manager for Sample Night Live! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. and as a Fortune Teller for A Touch of Magic.

2013 98

2013 Etiquette Restaurants Customer Service 98

The Leader Assistant Podcast

DECEMBER 31, 2023

She is an accomplished professional who specializes in organizational management. She is an accomplished professional who holds the esteemed certification from IAAP as a Certified Administrative Professional (CAP) and specializes in Organizational Management.

IAAP 98

IAAP Administrative Professionals Restaurants Customer Service 98

Allwork

APRIL 8, 2024

So we took a look at our portfolio and what we’re managing today, and what we’re seeing is on the low end, our investors and owners are receiving 130% of market rents up to on the high end, 165 to even 170% in some locations. Karen Condi [ 00:15:46 ]: Gosh, we look at restaurants, lunch spots. Nice food is good.

Home Office 246

Home Office AT&T Restaurants FedEx 246

The Leader Assistant Podcast

JANUARY 14, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 98

Forms Finance Restaurants Customer Service 98

The Leader Assistant Podcast

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

Restaurants 98

Restaurants Customer Service Budget Interviewing 98

The Leader Assistant Podcast

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. Buscaglia ABOUT JODI Jodi Reed has been an admin for over 30 years and an executive assistant for 5 years.

2015 98

2015 2019 Restaurants Customer Service 98

The Leader Assistant Podcast

DECEMBER 17, 2023

. – Maya Angelou CONNECT WITH LESLIE Leslie on LinkedIn FREE Guide -> 5 Overlooked Steps to Landing Your Ideal EA Role ABOUT LESLIE Leslie Martinez is a Senior Executive Assistant with over 15 years of experience supporting executives in the Financial Services Industry.

Restaurants 98

Restaurants Customer Service Budget Networking 98

Practically Perfect PA

JUNE 29, 2014

The customer service throughout my stay at the Staybridge was fantastic. Westfield is also dangerously on the doorstep with loads of shops, restaurants and cafes. Practically Perfect PA stays admin administrators assistants business travel EA Executive Assistant Office manager PA Personal Assistant Virtual Assistant'

Restaurants 100

Restaurants Customer Service Travel International 100

The Leader Assistant Podcast

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI.

2004 98

2004 2019 Administrative Professionals Restaurants 98

The Leader Assistant Podcast

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It was only after she began to adopt the techniques her coach showed her that she began to see the benefits.

Restaurants 98

Restaurants Customer Service Interviewing Budget 98

The Leader Assistant Podcast

MAY 21, 2023

The diversity of her position offers her learning opportunities as and she supports and collaborates with C-Suite level executives, upper management and colleagues. CONNECT WITH YVETTE Yvette on LinkedIn Yvette on Instagram ABOUT YVETTE Yvette Nieves has been an Executive Assistant for 25+ years.

Restaurants 98

Restaurants Customer Service Interviewing Budget 98

The Leader Assistant Podcast

JULY 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 98

Restaurants Customer Service Budget Interviewing 98

The Leader Assistant Podcast

OCTOBER 1, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Administrative Professionals 98

Administrative Professionals Restaurants Customer Service Training 98

The Leader Assistant Podcast

JUNE 25, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 98

Restaurants Customer Service Budget Interviewing 98

Practically Perfect PA

NOVEMBER 17, 2011

A well organised travel itinerary is an essential service that assistants can provide for their managers. Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone.

Travel 100

Travel Dropbox Attire Time Zones 100