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45 Professional Development Books to Level Up Your Career and Your Life

Success

In a world with countless ways to level up your professional development, books are one of the most underestimated tools. Penned by two former White House social secretaries, Treating People Well is committed to bringing civility back so we can start treating each other better. If so, then this is a great book to pick up today.

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10 Reasons Why a Virtual Assistant Can Help Your Home-Based Business Succeed

Tips From T. Marie

While you have complete control over your schedule and work environment, you also have to take care of everything from administrative tasks to customer service on your own. Increased Flexibility Virtual assistants are typically available on a part-time or project basis, allowing you to scale your business up or down as needed.

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How to Protect Yourself from Online Scams

Success

If you’ve felt like the number of scammy emails coming through your inbox has risen in the last year, you’re not alone. If something feels wrong or weird about an email, text message or website, pay attention to your gut, and use the tips below to help protect you from online scams. Keep your devices up to date.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Get ahead of customer dissatisfaction.

Gifts 279
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Administrative/Clerical: Social Media is Here to Stay

Office Dynamics

Social media has the power to connect professionals and consumers, making it a valuable tool in everyday business operations. For administrative and clerical professionals, social media can streamline communication and increase discourse. For a more informal, personal social media presence, use Facebook or Twitter.

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Using Social Media to Build Relationships

Customers Rock!

A lot of businesses love social media because they feel it helps them spread the word about their organization and what they do. However, I strongly feel one of the most effective uses of social media is to build and deepen relationships with customers – be they consumers, clients, donors, or constituents.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That logo may look fine close-up on a business card. And build them out for every type of media you may one day use. That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows.