LEADERASSISTANT.COM

SEPTEMBER 24, 2023

In this episode, Concetta talks about diving head-first into ambiguity, overcoming the anxiety of working for a well-known brand, being a recovering workaholic, and showing up as your authentic self. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years.

Restaurants 87

Restaurants Customer Service Budget Interviewing 87

LEADERASSISTANT.COM

DECEMBER 24, 2023

After 18 years of award-winning success in the corporate space, working as a sales leader for Fortune 500 companies across three different industries, Maria brings her unparalleled combination of experience to her proprietary process and interactive trainings, helping companies understand the science and benefits of goal-setting for their employees.

Goals 76

Goals 2004 Restaurants Equipment 76

Service Untitled

AUGUST 21, 2012

After all, the economy was booming and a realtor could scarcely keep any home inventory available for new buyers, and so the prices kept climbing while customers lined up at the cash registers. Home Depot scored an overall ranking of 95.81 – ranking number 30 out of 553 companies that have a Customer Service Scoreboard rating.

Customer Service 40

Customer Service UPS Training Budget 40

LEADERASSISTANT.COM

AUGUST 20, 2023

LEADERSHIP QUOTE When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.

Stress 75

Stress Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

JUNE 4, 2023

In this episode, Chynna tells us how she wound up working in the White House with the Obama Administration. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 93

Restaurants Travel Customer Service Stress 93

The Small Business Blog

MARCH 24, 2010

Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. A cut in business rates for one year for SME’s – with up to 345,000 small businesses paying no rates at all. - billion one-off growth package”. Not policy. Thanks for the post.

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Budget 2010 2007 2008 100

LEADERASSISTANT.COM

MAY 14, 2023

Annie Croner is the founder and CEO of Whole Assistant, an online platform & community, formed to provide a positive place where assistants can go to transform their lives and level up their careers. As a heads up, this episode is a bit out of the ordinary.

Confidence 82

Confidence Interviewing 2019 Restaurants 82

LEADERASSISTANT.COM

AUGUST 6, 2023

In her most recent corporate role working as Chief of Staff leader to the President of a Fortune 40 company — a multibillion-dollar business with 5,000+ employees — Maggie built the president’s Chief of Staff model from the ground up.

AT&T 77

AT&T Restaurants Customer Service Budget 77

LEADERASSISTANT.COM

MAY 28, 2023

She grew up in England but was always passionate about Europe and learning foreign languages. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 86

2016 Restaurants Customer Service Budget 86

Service Untitled

JANUARY 25, 2012

Most customers who feel they have been the recipients of poor customer service will never vocalize their feelings to a particular organization. So what are some of the more obvious signs of poor customer service that silently drive customers away? Floor personnel are talking on their cell phones.

Customer Service 40

Customer Service Budget Training Phones 40

Service Untitled

MARCH 28, 2012

In the midst of arguments on the Affordable Health Care programs, it is interesting to delve into this year’s Medicare push for improved customer service in the hospital venue. When discharged from the hospital, did you receive clear follow-up instructions? Was your pain well-controlled? Was your room clean?

Customer Service 40

Customer Service Medical Health Budget 40

Service Untitled

JANUARY 3, 2011

Is it really poor customer service or do we as consumers expect too much? I didn’t wear it for a while because it was way beyond my budget at the time, and so I waited for a special occasion to dress up and show it off. I’m looking forward to a great year of customer service.

Customer Service 40

Customer Service Purchasing Restaurants 2011 40

Recruit CRM

JANUARY 25, 2022

Differentiate Between Business Wants & Needs When it comes to finding the ideal recruitment automation software for your agency, the initial step should include identifying your business needs, goals and budget. So, ensure your business needs align with your goals and budget to make the best decision for choosing a recruitment software.

Agencies 65

Agencies Resume Social Media Job Hunting 65

Practically Perfect PA

JUNE 8, 2017

When the pressure is on to find an impressive venue to wow your clients, or source the ideal training venue for your delegates, or book the perfect executive meeting room, it’s good to know that help is at hand. A professional venue finder can be a real godsend when you’re up against high corporate expectations. A low stress solution.

Budget 159

Budget Negotiating Agencies Stress 159

Allwork

NOVEMBER 6, 2023

Nintel are saying there’s all the office predictions of saying that this chunk where we talk about the traditional sector that makes up sort of 90% of the market with a traditional office lease is slowly declining and that the Flex office sector is going to increase from that 10% to 30%. So we’re really seeing a transition there.

AT&T 249

AT&T Environment Travel Restaurants 249

BMT Office Administration

MARCH 16, 2022

There’s a reason the IRS rolled out some new tools and beefed up some old tools on its website this filing season—it’s still bogged down with last year’s returns! There is no way they can speed up their tax refunds. What’s up with Forms 941? The latest hiring authority, however, may not be all it’s cracked up to be.

2021 52

2021 Filing Payroll 2022 52

The Small Business Blog

NOVEMBER 2, 2009

Small Business World News Round-up – 2009/11/03 by Stefan Töpfer on Nov 03, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world.

2009 100

2009 UPS 2007 2008 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki has also provided support to several other key executives and managed various teams within BCG’s South System, including the Visual Services team and the Houston EA/AA team. She mentors, trains, and coaches EA/AAs across the region. So the last mile has a banners up of everyone’s name to pass away.

Management 98

Management AT&T 2018 Training 98

Make or Break Moments

JUNE 9, 2010

I had made up my mind before entering the store so we quickly went to the purchase portion of our relationship. I was a pretty easy going customer. I did say that I wanted to remain within a budget but there were lots of chairs to choose from in that price point. I told him what I wanted and he showed me some choices.

Customer Service 100

Customer Service 2009 Purchasing 2008 100

Service Untitled

JANUARY 22, 2013

For many of us the ultimate in business growth and success is repeat business, because these are the very loyal customers who will not only return for another service or purchase, but these are the very same people who will tell others why they have chosen us and advise them to follow our successful paths.

Customer Service 40

Customer Service Purchasing Salary Training 40

LEADERASSISTANT.COM

NOVEMBER 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. I prefer setting up filters so when an email arrives, it automati- cally gets labeled.

Email 67

Email Management Confidence Policies 67

Practically Perfect PA

NOVEMBER 25, 2014

The weather was terrible and we ended up having to cancel practically all of our meetings and slowly make our way back to the office (via the dreaded tube). My Executive was not impressed and so the very next day I signed up to a corporate taxi service – GetTaxi! GetTaxi Corporate Accounts.

Travel 100

Travel Credit Card 2014 Customer Service 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

CONNECT WITH NICOLE Nicole on LinkedIn Bosun Solutions Mic’d Up Booking ABOUT NICOLE Nicole Grinnell is the CEO of a multi million dollar company and has a passion for helping other business owners find affordable solutions to help grow their business. And so I sort of moved up. Where did you jump in?

AT&T 74

AT&T Retirement Travel Networking 74

Energage

SEPTEMBER 4, 2017

Despite agreement on the business impact, executive teams continue to struggle with building up these critical areas of the organization. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. Improved customer service, which translates to customer retention.

2017 58

2017 Customer Service Training Skills 58

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? At a local. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Andrea Kalli

MARCH 25, 2010

Look at any movie collection and it will no doubt be packed with stories of up and coming people toppling the big and powerful. For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Go where they can’t.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Train them. The last few years have been a time for slashed training budgets.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

APRIL 19, 2010

Service Untitled The blog about customer service and the customer service experience. When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

LEADERASSISTANT.COM

OCTOBER 15, 2023

She has always shown up as herself and for that she can proudly say her success has been built through complete authenticity. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 83

AT&T Mentoring Gossip Confidence 83

The Small Business Blog

MARCH 30, 2010

« Top 5 Tips for Training Employees on a Budget Top 5 Tips for Small Businesses at Easter » « Previous Entries This entry was posted on Wednesday, March 31st, 2010 at 6:30 am and is filed under SME-Blog. Being working in the full time job, studying and also working in the start up. Digg Furl Netscape Yahoo!

Management 100

Management 2007 2008 2009 100

The Small Business Blog

OCTOBER 1, 2007

So if you are thinking about starting, growing or running your small business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses , but are worried about if you can be successful, worried about failing, worried about giving up your job, etc. than bootstrapping is for you.

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MAY 8, 2006

Firstly, you need to understand in the UK there is no requirement to have any formal training or qualifications before calling yourself an accountant. find funding , grow your business , handle problems , lower overheads , outsource effectively , plan cash-flow , plan your business , start-up in business , use online IT. Hopefully not!

2006 100

2006 2009 2007 2008 100

Recruit CRM

JANUARY 10, 2022

Candidate sourcing tools open up new talent pools and enable you to reach out to active and passive candidates. Onboarding Tools The first day for any new employee involves ID badges, computer logins, security passes, setting up email accounts, going through a ton of paperwork and business guidelines. Is it in line with your budget?

Cover Letter 68

Cover Letter Interviewing Social Media Phones 68

Recruit CRM

NOVEMBER 8, 2021

Top 20 Benefits Of An Applicant Tracking System The job of a recruitment agency is two folds, to speed up the whole process of finding and hiring the right talent and to make sure the hired candidate and selected company makes the best fit. You end up with less paperwork and a more organised process.

Resume 69

Resume Agencies Social Media Interviewing 69

Make or Break Moments

FEBRUARY 15, 2010

Make sure you are the right solution for your customer – you’ll both be happier. A small business with a limited budget and big ideas. “If they have great content, the reader stays longer and then picks up the phone or emails or places an order, right?&# “Yes – that’s what I offer.

Customer Service 100

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Men With Pens

JANUARY 10, 2010

How To Promote Your Business On A Budget Reply James ( @MenwithPens ) January 11, 2010 at 7:06 am @Michael – I’m tossed up about that. In the past I have also seen people rise and fall, because they didn’t heed the saying “be nice to people on the way up because you might need them on the way back down&#.

2010 40

2010 AT&T Social Media Twitter 40