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Your future growth is not about your prices, it’s about your customer service and your people

The Small Business Blog

Today, rather than me telling more stories of how and why that could work, I thought I’d share with you the content and insights of a presentation that I came across recently from Jo Causon, the CEO of the Institute of Customer Service , that she gave at a conference in November of this year. speed of service. Why is that?

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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Twitter [link]. Provide Customer Service Even If The Service You Are Providing is No Cost. First Things First - Where You Can Find My Podcasts.

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Customer service and the impact of social media

Service Untitled

Even though these online global communities can be somewhat intimidating, many of the best are available at no cost and with amazingly easy access. So how does all of this fit into the ever broadening sea of customer service? That particularly would apply to customer service complaints and questions.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Making infinite copies of your product without additional costs. Don’t let this oversight cost you like it did me. Why not grab a piece of that pie? Sell a product around the $100 mark.

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. What are the costs? Other costs are not quite as obvious.

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Be Easy to Find: Use Your Name

Make or Break Moments

A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Business professionals are using their name on LinkedIn, Twitter and Facebook so that they have one consistent brand image. The cost? I set up a Wordpress.com blog and with the exception of the $9.95 What did you find?

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Taking Your Marketing From Print to Digital

Eco-Office Gals

So collating top tips, useful tools and powerful marketing strategies, we bring you the ultimate small business guide to saving on your marketing costs and going greener. Once your site content has been perfectly tailored, you can then set about establishing a simple blog for multiple brand and SEO benefits.