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Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Benefits of Being Assertive. Reduces anxiety.
She was one of a few women in engineering in her graduating class. Then, when men were hired on, [company leaders] would sit with them and train them and give them all this attention.… Kayla Opperman, a Colorado-based former engineer, quit her career in architectural and electrical engineering with MEP firms after six years.
Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. We can’t always choose who we work with but we can choose how we respond. Then we get upset.
Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. This article is an excerpt from the World Class Assistant™ certification and designation course.
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. In my World Class Assistant™ course, attendees will ask me what this means. We do this on the third (last) day of class.
You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. After all, it’s a competitive market out there! Hone Your Professional Trademark.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation.
I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation.
Also, when we conduct activities in our trainingclasses with assistants and ask them what skills, attitudes, and behaviors are important for an assistant, 90 percent of the time they list the fundamentals. I highly encourage you to become a rock star at the fundamentals.
I often see this in my trainingclasses. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Don’t settle for “top of the mind” thinking. I assign various activities throughout the day and there may be one group who is always done first.
In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Assistants/secretaries don’t need training.”. “I Be assertive. PS check out a presentation assemble by my World Class Assistant students on what they learned from the program. While this is a very small thing.
I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. As always, we had a small group creating a very intimate experience.
I recently came across this list from one of my classes and wanted to share it. Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas.
You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.
How to get training at work. • It was also discovered during the Getting to Yes webinar that there was a great interest in receiving the Communication Style Profile Assessment and more detailed information on what each color style means that Joan uses in both her Star Achievement and World Class Assistant programs. Webinar Handout.
You may be done with high school or college, but you have plenty of opportunities for learning through seminars, workshops, in-house training, and conferences. I have been in the training and professional speaking business for almost 20 years. One of the newer executive assistants showed up late for the class.
Of all the programs offered by other training companies that I’ve attended, World Class Assistant was much more comprehensive and intense. It’s not so much a question of if I try to put an end to what I think is bullying; it’s when.” ” – Anonymous Admin. Feel free to leave your response below! “Of
(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant Certificate Program. Best of luck!
This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. Training & Development. Discuss your training and development requirements with your executive. Do you have the courage to be World Class? Registration is open for upcoming 2015 classes.
Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on. I had moved from a role where I felt first-class and appreciated and now I felt ordinary. Be assertive about what you need and what you can offer. Don’t doubt your knowledge!
In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Aren’t people tired of setting goals? We don’t just call them goals: we instead call them life missions.
In addition to coming up with a goal—say, to learn a programming language to be more assertive with your boss—it’s important to understand who you are, what makes you tick, and how you deal with others around you. Aren’t people tired of setting goals? We don’t just call them goals: we instead call them life missions.
This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. I get it but on the other hand, the employee should be happy their employer cares enough to invest in professional development. At that point, I just let her be as she wanted.
I am well rested and ready to teach my high-end boot camp this week called World Class Assistant. I love teaching World Class Assistant as we dig deep into various topics including: Building a Strategic Partnership, Generational Communication, Being Future Focused, Decision Making, Creating a Career Portfolio and much more.
Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. Be assertive, state your case, and give and ask for solutions. Again without knowing the specifics of the disagreement, we know that it started in a meeting. Truth Hurts.
Listen with empathy not sympathy and be assertive in your response. Also, this is the perfect time to ask for some professional development training in the areas your supervisor has highlighted you may need improvement. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings.
Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. The first one was, Be a better communicator at work and the second was, Bridge the Generational Communication Gap.
My classes are filled with mostly women who are ambitious, high achievers, and yet, often lack confidence in their own abilities. She left the class on fire and very excited to go back to discuss her new ideas with her CEO executive. Debbie said that never would have happened without the training and I know that’s true.
Even if you are a Trump supporter, you cannot deny that our new President ran his entire campaign exhibiting Class A, typecast bully behavior. What if you had Donald Trump as a boss? This may lead one to ask: Is this the new paradigm of acceptable behavior in the workplace today? COSTS TO MANAGEMENT.
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