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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Whether you ask open-ended questions or only one to understand your Net Promoter Score , it provides an opportunity to learn your customers’ likes, dislikes, and unmet desires. Both options are time-consuming.

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What Is a Good NPS Score?

Success

Your website, social media or app likely serve as your potential customer’s first experience with your business. Although SMS, email or a pop-up assistant/live chat provide value on your digital page, many consumers prefer to browse and learn on their own. Narrow your niche and find your uniqueness. They are your storefront.

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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

And creating an FAQ document/page is not the solution. Are they giving you shout-outs on social media? Learn more about Jen Lawrence at [link]. If you aren’t be proactive or clear in your communication, you’re making your clients work way too hard. People say they like you. That’s good, right?

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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

And creating an FAQ document/page is not the solution. Are they giving you shout-outs on social media? Learn more about Jen Lawrence at [link]. If you aren’t be proactive or clear in your communication, you’re making your clients work way too hard. People say they like you. That’s good, right?

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6 Ways to Build Your Company’s Online Credibility

Small Business CEO

Businesses are paying more attention to their social media presence. According to Fast Company, 93 percent of marketers say they’re using social media as part of an overall marketing strategy. Social media success is about more than putting the right content on the right channels.…

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Can Virtual Assistants provide social networking support?

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can Virtual Assistants provide social networking support? As a result, clients in many industries are seeking VAs with proven expertise to manage their social media presence. She offers training and support in many services, including social networking.

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Events on the Horizon

Productivityist

You can learn more about the event and get your tickets here , and be sure to use the promotional code VARDYGUEST to save 20% off the price. First up is Social Flow: How to Win at Social Media Without Losing Productivity , a joint effort between myself and Lorraine “Raincoaster” Murphy on Tuesday March 26th from 6–9 pm.