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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Social listening and response is key. Social listening at its simplest means paying attention to your social media pages. They can tinker and figure it out themselves or call customer service.

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Are Social Media sites today's biggest time suck?

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Are Social Media sites today’s biggest time suck? Web Pro News has published a piece today by Chris Crum on this subject: “Is Social Media Good or Bad for Business?&#

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What Is a Good NPS Score?

Success

Your website, social media or app likely serve as your potential customer’s first experience with your business. Be sure to include a FAQ page based on the questions your clients ask most. Narrow your niche and find your uniqueness. Avoid not meeting previously developed expectations by marketing to the wrong segment. ?

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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

And creating an FAQ document/page is not the solution. Are they giving you shout-outs on social media? If you aren’t be proactive or clear in your communication, you’re making your clients work way too hard. People say they like you. Maybe they even give you a five-star review. That’s good, right?

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What's the status of one-way communication?

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs What’s the status of one-way communication? Friday, January 15, 2010 at 11:09 am // By: ktcosmos // Category: Business Strategies/Perspectives With social media in its apparent heyday, what happens to your print or enewsletter campaign?

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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

And creating an FAQ document/page is not the solution. Are they giving you shout-outs on social media? If you aren’t be proactive or clear in your communication, you’re making your clients work way too hard. People say they like you. Maybe they even give you a five-star review. That’s good, right?

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6 Ways to Build Your Company’s Online Credibility

Small Business CEO

Businesses are paying more attention to their social media presence. According to Fast Company, 93 percent of marketers say they’re using social media as part of an overall marketing strategy. Social media success is about more than putting the right content on the right channels.…