Office Dynamics

NOVEMBER 19, 2015

Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. appeared first on Office Dynamics.

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Office Dynamics

JUNE 4, 2014

In today’s technology-centric workplace, many employers want employees to be savvy with social networking … especially in tech fields, marketing, public relations and media. Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account.

Social Media 100

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Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. in our area.

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Office Dynamics

MARCH 24, 2015

Tips to help you be more productive in your day. During the entire month of April, we will be posting daily blogs written by myself and special guests who love the administrative profession. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession.

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Professional Assistant Blog

JANUARY 18, 2008

Home About Me Advertise Do Not Disturb - Training In Progress By The Professional Assistant on Friday, January 18, 2008 Filed Under: Client Service , Meetings , Productivity D o you get staff members coming to you for all sorts of questions? Are you the main contact in your department?

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Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

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Laughing all the Way to Work

OCTOBER 18, 2008

.© Copyright Patricia Robb 2010 18 October, 2008 Guest Blog: Networking Like a Pro This is a guest post from JEM over at [link]. Networking Like a Pro One of the best ways to boost your career and hone your skills as an administrative assistant is to practice networking. . To be able to network, you must have confidence.

Networking 100

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Professional Assistant Blog

OCTOBER 13, 2008

Home About Me Advertise Macros: Shortcuts To Productivity With Microsoft Word By The Professional Assistant on Monday, October 13, 2008 Filed Under: MS-Word , Productivity D o you know what a macro is? Do you wish that your life could be a little more productive and be able to use a few shortcuts to get through your tasks?

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Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

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Office Dynamics

APRIL 3, 2017

Thousands of employees tell me they can’t attend training because their company won’t pay for it. Some of my favorite people are Daren Hardy , Brian Tracy , Tony Robbins , and Simon Sinek. With my thirst for knowledge, I was willing to invest in myself.

Assertiveness 203

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Office Dynamics

JUNE 22, 2016

How to approach your work, career, and LIFE with intention and a sense of mission.Simple strategies to boldly embrace your inner leader—and enhance your productivity, collaboration, and creativity at the same time! How to Watch This Webinar. Replay Link for Revolutionary Insights Into Self-Leadership.

Administrative Professionals 189

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Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. Always get the persons permission and never post someone elses photo on a social networking site such as Facebook without asking the person first. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (New

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Service Untitled

AUGUST 12, 2010

Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business. Customer retention strategies are an ongoing process.

Customer Service 40

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Service Untitled

JUNE 30, 2010

Remember train, train, train. When you enter the world of social media, service or product problems can immediately become public discussions. Employees need to be trained in handling customers and how to address them. Networking. At a local. Are you really listening?

Customer Service 40

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Professional Assistant Blog

MARCH 20, 2008

Home About Me Advertise Thinking Outside the Job Description Box By The Professional Assistant on Thursday, March 20, 2008 Filed Under: Productivity E ditor’s note: This is a guest post by Patricia Robb of Laughing All The Way to Work: The Ultimate Secretarial Survival Blog.

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Service Untitled

AUGUST 26, 2010

Part one includes an introduction to Doria and her background with American Express, a quick overview of the different service centers that American Express has around the country, and some information on how American Express hires and trains its customer service representatives (called Customer Care Professionals). Things like that?

Interviewing 40

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Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

AUGUST 1, 2010

I logged onto my computer last week and put in my network password, then to open my Outlook account I had to put another password in for that. If someone scans your computer or network for that word, they'll find your file right off. Lets enjoy our day together.© August 03, 2010 Jolene said.

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Service Untitled

OCTOBER 25, 2010

Market Tracking – Companies can track users and consumers who love a product but aren’t necessarily customers of a particular brand. Company Support – Social CRM can track keywords and give continued support about a product. Networking. Still positive consumers like me are potential customers.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

MARCH 12, 2010

According to Edmunds.com, a popular automotive network newsletter where you can also buy and sell new and used cars, Ford increased 35% this past month. NJ toll road collectors lack customer service training Under the US Freedom of Information Act, the popular internet.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Laughing all the Way to Work

JULY 11, 2009

This is where an assistant network can come in handy. I often reach out to my network to get answers to problems that come up at the office or just to lend a sympathetic ear. When you leave a job, you dont have to leave your network behind. Having the opportunity to hash it out with another assistant is a great resource.

IAAP 100

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Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

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Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

OCTOBER 28, 2010

Competition is so fierce that standard brand and customer experience feedback questions with repetitive numbers are being replaced by open-ended questions where customers can actually articulate their own views and feelings about products and services.

Customer Service 40

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Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

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Laughing all the Way to Work

JULY 12, 2010

It was an exciting night for HPTI as Jonathan Goodnight was also awarded Technical Professional of the Year and they were finalists in ten other categories, including Best Recognition Event, Best Corporate Communicator, Best Product Developer and Corporate Social Responsibility Program of the Year. Morgan Chase & Co.

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Laughing all the Way to Work

JUNE 4, 2010

It is frustrating to the rest of the team because they are trying to meet certain goals and when there is a problem it takes time away from the manager who has to deal with it, but also the whole team as they see the time ticking and production at a standstill. You might be surprised at the results. Now go build some sandcastles together.

Time Zones 100

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Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. (for

Time Zones 100

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Laughing all the Way to Work

MAY 9, 2010

I could help them and they could help me, but I also found it to be good networking. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I heard about my current job from an assistant I dealt with regularly.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Once you log on click on the tab Productivity and you will see on the right Templates. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! They are a team of office professionals for office professionals.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! GET TO KNOW YOUR CO-WORKERS. We are not an island.

Time Zones 100

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Laughing all the Way to Work

MAY 31, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. (for

Time Zones 100

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Laughing all the Way to Work

JULY 16, 2010

It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Really great tool for analyzing your productivity. I run the outlook journal and it logs the time I spend with a given task. August 16, 2010 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. (for

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