Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. The 5 Pillars that create a full life, how to harmonize (not “balance”!) Pacific Time.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Allwork

NOVEMBER 6, 2023

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Explore the importance of cultivating a thriving community within flexible workspaces and learn how it contributes to success. The trajectory sort of saying annual growth rates between sort of six to 11%.

AT&T 276

AT&T Environment Travel Restaurants 276

Workplace Insight

JUNE 19, 2023

A core tenet to building global company culture is understanding who makes up your employee base. There will be differences, ranging from the internal platforms they prefer to appropriate office etiquette. Host global moments where people can come together, celebrate wins and learn from each other.

Time Zones 52

Time Zones Etiquette Negotiating International 52

Office Dynamics

MARCH 21, 2017

A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”.

Skills 203

Skills Administrative Professionals 2017 Training 203

Worxbee

DECEMBER 20, 2021

We’ve learned a thing or two along the way! It might even shift you further up their preference list if they’re applying to multiple positions. Your job applications represent sets of data, which algorithms are trained to skim. There aren’t a lot of people who are keen to sign up for a role that seems ambiguous or ill-defined.

Interviewing 122

Interviewing Etiquette Salary Agencies 122

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Learning Highlights. As a participant, you will learn…. I signed up for the waitlist for TRAVO Preferred. Replay is now available here.

Travel 100

Travel Administrative Professionals Agencies International 100

Office Dynamics

JULY 9, 2014

Coursera Learning without limits. I love this resource for keeping my skills updated and continued learning. Sign me up. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules.

Twitter 100

Twitter Administrative Professionals Etiquette IAAP 100

Office Dynamics

APRIL 3, 2017

Shake things up! One way to stand out is to shake things up in a good way. If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

MARCH 17, 2017

People look up to them and listen when they speak. Learn to observe the successful people around you and mirror their example. Others can pick up on things that are subtly hidden in your voice. We know that investing in a comprehensive training program like World Class Assistant is a big decision. People trust them.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. Live Webinar Question and Answer Follow up! It is very hard for small business to find the money to support training. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

SEPTEMBER 28, 2015

When planning upcoming seminars, conferences, and training – see how they line up and teach you strategies that you can bring back and implement in your workplace. Put together a presentation showing your executive the benefits of the training. Therefore, you need to invest in learning (even if your employer can’t support you).

Training 100

Training Promotion Skills Learning 100

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But By Nancy Fraze, Reporter in the Field.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Step It Up VA Coaching

OCTOBER 25, 2012

And email etiquette is a big deal, so always use complete sentences, etc., But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives. Learn as much as you can about your client’s business. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But By Nancy Fraze, Reporter in the Field.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

JANUARY 18, 2017

Dr. Daren Martin’s presentation on showing up like an owner – and not “just an admin” – provided many great examples of how we can choose to show up, from dress and grooming to meeting etiquette to original professional contributions. Ownership and Mission.

Administrative Professionals 100

Administrative Professionals 2016 Mentoring Collaborate 100

Office Dynamics

NOVEMBER 23, 2015

Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Joan will be sharing personal insights and helpful guidance for setting yourself up for success in 2016. Learning Highlights. As an attendee, you’ll learn….

2015 100

2015 2016 Holidays Administrative Professionals 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

OCTOBER 12, 2010

Many agents politely listen, but consider the training course just a supplement to common sense. Training needs to start with a clear objective, and role-playing places the service representative into the shoes of the customer, and helps to bring clarity to particular situations. How do we then make it more interesting and applicable?

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Laughing all the Way to Work

FEBRUARY 19, 2009

Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

JUNE 30, 2010

You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Remember train, train, train. Employees need to be trained in handling customers and how to address them. Consider using social media the same way.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! When you know you’re ready to leave, it can be hard to put up with those everyday irritations.

2010 100

2010 Stress Resume Cover Letter 100

Make or Break Moments

FEBRUARY 1, 2010

I didn’t find a lot on the Internet to answer that question – sure would love your thoughts – but I did find an old article by Darren Rowse on Problogger offering IM Etiquette tips. The pleasantries we learned in Kindergarten still work well. Introduce yourself. Avoid jargon. Oh man am I ever guilty of this.

Customer Service 100

Customer Service 2010 2009 2008 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

SEPTEMBER 13, 2010

Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% We can learn to create the most positive and best customer service experience for our customers, and use surveys like this to keep us informed. noted the downward trends. Of the 31.5% in the second quarter.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. She was a smart kid and picked up the tasks assigned to her very quickly. I have seen admin assistants climb up the corporate ladder just that way.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

SEPTEMBER 10, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Gratitude – A True Measure of Your Service Warmth Chip and John September 10, 2009 Customer Service Experience , Etiquette , Little Things, Big Differences , Specific Companies No Comments “Thank you” are the two most important words in the English language.

Customer Service 40

Customer Service Holidays Etiquette 2006 40

Service Untitled

AUGUST 5, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca Lets enjoy our day together.©

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Office Dynamics

APRIL 30, 2015

Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. IAAP teamed up with Staples to #CelebrateAdmins.

2015 100

2015 Administrative Professionals OfficeTeam Staples 100