Laughing all the Way to Work

DECEMBER 17, 2008

Try to anticipate the need so you can have the file or the answer your boss needs, before he or she even knows they need it. Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. An assistant should pay attention and know what is going on in their boss’s world.

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. I keep mine in an encrypted Word file on my computer. I also have an encrypted file with various other important numbers like my and my husbands social security numbers and the like. Thanks everyone for your input.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

MAY 23, 2009

At one office I worked in we had a mail cart with slots for everyones mail, but it was filed First name, Last name. the phone book, standard filing practices etc.) This goes for filing and also how your contacts are ordered in Outlook. If you open the contact card you will see in the first section File As.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. When a meeting is finalized, I put the scheduling sheet in a completed file.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

This is useful if you want to file the email and change the Subject line to something that better describes what the email is about or to put notes in the email. You can also attach a file from Word, Excel or PowerPoint or a business card from your Contacts if it is someone you need to remember to call and want that information available.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

MARCH 15, 2009

Tried and True Method: I set up 12 hanging file folders labelled January through to December. I then put the items in a two-fold file folder with his calendar printed out on the one side and the items he will need for the day on the other side. The system I use is quite simple and has been around for a long time. Thats great!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 13, 2009

In some organizations raises are tied to how well you do and it is also a record that is kept on your personnel file. Normally, I put something about needing to get my filing system up to date, but I think I may have missed the point when I have done that. I use a place based in Toronto called Last Minute Training.

Time Zones 100

Time Zones IAAP 2009 International 100

Service Untitled

MARCH 2, 2010

Continue reading… 0 votes Posted by meikah | Filed under Banks, Customer Service Experience of the Week, Finance, Service Untitled, Wachovia, customer service [.] One Response to “Wachovia delivers positive customer service&# CustServ: Customer Relations: The New Competitive Edge said: Mar 04, 10 at 11:19 pm [.]

Credit Card 40

Credit Card Customer Service 2004 2008 40

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. If you know what works best for you and if your job is 80/20 on what you like then you can put up with the small stuff like filing and filling out expense forms. GET TO KNOW YOUR CO-WORKERS. We are not an island.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

OCTOBER 10, 2008

Keep an organized filing system and file list. If your boss tends to misplace things when they get it, make an extra copy for your file before giving it to them. Put reminders in their Tasks or Calendar of anything you know is coming up with enough lead time so they will have time to complete it. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

JUNE 23, 2009

Posted by Patricia Robb at 6:39 AM Labels: Administrative Assistant , colour coding , coloured file folders , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Try it, you may like it. 5, 2010 at 12 p.m. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Staples Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

I use hanging file folders labelled from January through to December. Every afternoon before I leave for the day, I go through the hanging file for that month to see if there is anything I need to bring forward for the next day. A tip she passed along had to do with the bring-forward system and has been a great tool for me.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

JULY 26, 2009

Or if you want to attach a file, choose Attach File. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. On the right, make sure Attachments is clicked.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 29, 2009

Get any files they may need as a result of the e-mail correspondence. Going through some major organizing and filing here at our office and this is another 'a propos' topic that hits home. If you have the proper access to your boss’s e-mail account you can reply on their behalf and it will appear in the From line.

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

JANUARY 24, 2009

If it is with an outside contact, a phone call apologizing for your error and being open to whatever steps you need to take to make it right will go a long way to fixing it. This article is extremely well written, and I have already printed a hardcopy, which I am going to add to my file. to hurdles/obstructions at work. 23, 1 p.m. .

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 11, 2009

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

DECEMBER 12, 2009

This can be as simple as having hanging file folders marked from January to December and then you just put items in the appropriate month that you need to bring forward for your boss. Sometimes e-mail is not the best way to communicate and it needs to be followed up by a phone call or face-to-face short meeting. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

AUGUST 10, 2010

Ctrl + Home moves the cursor to the beginning of the open file or document and Ctrl + End moves the cursor to the end of the open file or document, but if you are in the middle of a document and want to select everything from there down, press Ctrl + Shift + End or if you want to select everything from there up, press Ctrl + Shift + Home. (for

Keyboards 100

Keyboards Time Zones IAAP PowerPoint 100