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It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training. Educational Video Library. Office Dynamics has a library of over 60 educational videos for administrative professionals. You’ll gain access to past webinar recordings as well as the 26 Weeks to Administrative Excellence, Now is the Time, Adminology, and Reality Check courses.
As we all know, when it comes to organising events there are a million decisions that have to be made. From catering through to goodie bags and badges, there are a ton of things to think about. The venue choice is a significant consideration and something that can make or break an event. So, in […].
A recent academic paper - Knitting Community: Human and Social Capital in the Early Transition into Entrepreneurship - covers research on the process hobby knitters go through to decide to turn their hobby into a business. The study found that many of the hobbyists that started a knitting business had been encouraged to do so by people they knew, such as husbands, friends and other knitters.
This is an excerpt from a special report available in the Career Resource Library , a convenient and affordable training program featuring 100+ on-demand professional development resources for career advancers and administrative professionals. Learn more and access the full report by visiting www.MyCareerLibrary.com/about. Administrative assistants and executive assistants have a unique set of time management challenges.
Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform
As one of my recent Star Achievement students wrote me. “Too many administrative assistants at our organization believe that their title defines who they are.”. Executives have also brought this to my attention over the past few years. They say, “Just because your title is Executive Assistant, it does not mean you are portraying the qualities and competencies of what is required in that role.”.
Life is filled with ups and downs. Getting off kilter can be caused by many things: health challenges, breakups/divorce, technology crashes, caring for elderly parents, feelings about political events and a lot more. When you are a business owner and you get off kilter, it can be debilitating to your business growth. It can even cause choices that cause harm to your business.
Liveops provides cloud-based call center services that utilize an on-demand workforce of agents who live in the U.S. The agents are independent workers who contract with Liveops and work remotely, mostly from home. We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients.
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Liveops provides cloud-based call center services that utilize an on-demand workforce of agents who live in the U.S. The agents are independent workers who contract with Liveops and work remotely, mostly from home. We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients.
Being an Assistant isn’t for everyone. I mean let’s face it, the job has its challenges, and I think you have to love the role to succeed in it genuinely. If you think of the position as a stepping stone to something else or a job that you’ve just so happened to fall into, then […].
An administrative assistant conference is best measured by the feeling one has while clapping at the end of the last presentation. You know you have learned and grown from the content when a flood of gratitude flows out of clapping hands. The Office Dynamics Conference. This year’s Office Dynamics’ Stellar Assistant Conference provided professional topics and presenters such as Judi Moreo, Susan Shultz, Debbie Gross and Joan Burge herself, among others, it also included Lisa Olsen who shared her
Libraries have the power to create a better world; they connect communities, promote literacy and spark lifelong learners. But there's one thing that keeps people away: the fear of overdue book fines. In this thought-provoking talk, librarian Dawn Wacek makes the case that fines don't actually do what we think they do. What if your library just. stopped asking for them altogether?
Oxford's Internet Institute's research paper The Global Platform Economy: A New Offshoring Institution Enabling Emerging- Economy Micro-Providers covers how online platforms are creating an alternative to traditional outsourcing. Key quote from the paper: In recent years, a new offshoring mode appears to have emerged alongside these two established modes: one-person micro-providers that serve clients around the world in transactions conducted via online platforms.
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Is there a way to see All Mail Items in Outlook? I used to use Lotus Notes and found this particular view useful. I can’t find it in Outlook – can you help? This is a question I have been asked many times, especially when migrating an organisation from Lotus Notes to Outlook 2016. Search […].
Hire the very best people . Make sure the company doesn’t run out of money . Articulate the vision and lead it . The key word is “only”. This list is important because of everything that is not on it. A startup founder should only spend their time doing these three things. . Of course, this is ridiculously idealistic advice. . In the real (messy) world, most founders start out doing almost everything else too.
What exactly is civility, and what does it require? In a talk packed with historical insights, political theorist Teresa Bejan explains how civility has been used as both the foundation of tolerant societies and as a way for political partisans to silence and dismiss opposing views. Bejan suggests that we should instead try for "mere civility": the virtue of being able to disagree fundamentally with others without destroying the possibility of a common life tomorrow.
Is it time to consider a career change? With the New Year coming, you’re not the only one reassessing your career options and wondering if you can find a way to enjoy more independence and greater financial rewards at your job. One of the easiest and most affordable ways to upgrade your skills and open new career opportunities is by getting a real estate license.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The UK (especially London) venue scene is extremely fast-paced, so ensuring you are presenting the most current solutions for your internal events can often be a time-consuming task. Here are 7 surprising venues with outdoor space that you need to know about which will ensure you stay ahead of the game. 7 surprising venues with […].
A few years ago, I interviewed to be the executive assistant to the CEO of a biomedical company. The day had gone pretty much as you would imagine – being shuffled between conference rooms and offices meeting various team members, answering carefully planned questions, hearing all about how great the company was to work for. When the time came for me to finally meet the CEO, I was more than ready to discuss the role truly in depth.
Only if you are truly open to the possibility of being wrong can you ever learn, says researcher Alex Edmans. In an insightful talk, he explores how confirmation bias -- the tendency to only accept information that supports your personal beliefs -- can lead you astray on social media, in politics and beyond, and offers three practical tools for finding evidence you can actually trust.
Looking to buy a business for sale in Florida is quite an informed move. If you come across someone specifically looking for a business owner selling his venture in the state, he must have done a comprehensive business analysis of the economic environment. Florida is a very fertile location for any given business. The market is enormous, as you can imagine how much more of a population it attracts, both in terms of the local population and in terms of tourism.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
You can’t sit down and assume that your business is going to grow like wildfire if you haven’t adopted a digital business model. To be frank with you, it is a waste of time to continue hoping that your business will grow some day without a digital business model. If you have been listening to what’s going on in the world recently, you’ve already heard about digital marketing, digital landscape, and digital workforce.
Companies must use a variety of software programs in order to conduct daily business. From project management systems to timekeeping, these software enable businesses to meet the needs of daily tasks. However, one type of software that many companies neglect to use is screen sharing software. With easy to use screen sharing software , you give employees the ability to share their screen with others, allowing for easy collaboration, editing, and troubleshooting.
Corporate social responsibility is a big deal, and not just for the large multinationals. For SMEs and startups, an eco-friendly focus brings financial benefits, and garners a positive reputation in the marketplace. Consumers are increasingly conscious of a supplier’s green credentials, and will be more likely to choose a company that has policies of protecting natural resources.
While business confidence levels in the UK have remained relatively high in recent times, it appears as though the looming spectre of Brexit is finally beginning to take its toll. Most tellingly, the ICAEW Business Confidence Monitor showed that sentiment declined sharply at the beginning of the fourth quarter, falling to -12.3 in October. To put this into perspective, it’s the lowest level since April 2009 , when the country was managing the fall-out from the great recession.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Employees are the lifeblood of every company. Without them, it would be hard for a company to achieve its mission and enact its vision. But with a huge number of businesses from powerhouse brands to startup companies vying for the attention of the working populace, it can be very hard to stand out. This is where employee benefits come in. While salaries can be a guiding force in talent acquisition, the landscape has largely changed.
When you look at Muslim scholar Dalia Mogahed, what do you see: A woman of faith? A scholar, a mom, a sister? Or an oppressed, brainwashed, potential terrorist? In this personal, powerful talk, Mogahed asks us, in this polarizing time, to fight negative perceptions of her faith in the media -- and to choose empathy over prejudice. Want to help shape TED’s shows going forward?
Businesses are very complex machines, much like servers and computers. They feature a variety of different components to be successful, but perhaps none more important than IT. Especially with all the recent advancements in technology, it’s more important than ever to have an IT team that’s not only experienced and skilled, but also armed with the most recent, cutting edge technology.
Choosing the right software for your small business can be stressful, and in some cases it can be the most difficult part of owning a company. You want to make sure you’re getting enough out of the software to make it worth the overall cost, and that it will help you streamline your business processes. While there are a number of softwares available for small businesses , one that you may not even consider is SAP, which stands for systems, applications, and products.
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Viruses have a bad reputation -- but some of them could one day save your life, says biotech entrepreneur Alexander Belcredi. In this fascinating talk, he introduces us to phages, naturally-occurring viruses that hunt and kill harmful bacteria with deadly precision, and shows how these once-forgotten organisms could provide new hope against the growing threat of antibiotic-resistant superbugs.
It’s a fact that 3.8 billion people use the internet every day. Every single day, you have a potential audience of 3.8 billion people. That’s an opportunity you don’t want to miss out on. Just look around and you’ll see the proof: everyone is on their phone. So, if they need anything, that’s the first place they turn. Boiler bust? Google. Fancy a takeaway?
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