Eat Your Career

MAY 11, 2020

Did you know that the typical office professional spends about 80% of his or her time working on projects? Research suggests this number is only going to increase in the future. If you think about it, you can quickly see why. Tasks (or single-step operational to-do items) are easily automated. Over the past few years, technology has probably already reduced the number of tasks on your plate; but projects are fundamentally different.

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Project Management Skills Management Administrative Professionals 262

Small Business Labs

MAY 13, 2020

Yesterday we covered a series of recent articles saying it will take 2-3 years for the economy to recover to pre-pandemic levels. One reason for this view is almost all industries are being negatively impacted by the recession. Illustrating this is the BLS's employment diffusion index. This index is calculated by adding the percentage of industries with employment increasing plus one-half of the industries with unchanged employment.

Restaurants 260

Restaurants 260

Tips From T. Marie

MAY 12, 2020

Here in the State of Maine, as in much of the country, a vocal group of people are demanding our state open for business. They claim that the shutdown is going to kill small Maine businesses. Luckily, we have a governor who is being cautious and making sure businesses can operate with new safety measures in place before allowing them to open to the public.

Restaurants 256

Restaurants Learning UPS 256

Office Dynamics

MAY 14, 2020

Have you ever come across someone whose decorum is composed amidst the chaos? Their organizational skills, attitude, and outlook seem unscathed. It’s likely that the person you see before you developed those traits over time and has chosen to be resilient regardless of what lies ahead. Developing resiliency is beneficial for two main reasons: Throughout your career and personal life, there will always be turmoil, upheaval, and unwanted change.

Administrative Professionals 246

Administrative Professionals Skills Stress Learning 246

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform

Skills

Ian's Messy Desk

MAY 14, 2020

The post How to Prepare the Room for Your Speech or Presentation appeared first on Ian's Messy Desk. Think about the time invested in preparing a great speech: research, organization, practice, preparing a slide presentation, etc. Now, imagine neglecting the last preparation step by not allowing time to prepare the facility when you’ll give your speech.

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Small Business Labs

MAY 12, 2020

There's been a recent flurry of articles suggesting that the economic recovery will not be V-shaped or quick.  Instead, the articles suggest it will likely take 2-3 years to fully recover from the pandemic induced recession.  For example, The Economist's April 30th cover story is called The 90% Economy because they think it will take a long time for the economy to get back to 100%.  Key quote: Measures to control the virus while either keeping the economy running reason

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2008 Restaurants 2009 Training 148

Clutter Coach

MAY 14, 2020

by Listen or subscribe here: iTunes ? Stitcher ?. Soundcloud ? YouTube ? Google Play ? iHeartRadio You can leave a review here! ?. Today I’m talking to Renee Green who is operations manager at a small software company. We’ll talk about the abrupt transition to working at home and how it’s going, and how things may go in the future. In particular, we’ll talk about the challenges of working remotely, especially when there’s been no advance preparation or experience.

Google 100

Google Interviewing Email Management 100

Brilliantly Better

MAY 15, 2020

At the beginning of 2020, Steve Pavlina announced on his Facebook account he will do a 365 days blogging challenge. He also asked if other people will join. At that time, I felt comfortable to only leave a small comment saying I will follow his efforts and show a bit of support every time I’ll. Read more Blog Every Day In 2020 – A 230 Days Challenge.

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2020 Facebook 98

TED Talks

MAY 15, 2020

School can be rife with stress, anxiety, panic attacks and even burnout — but there's often no formal policy for students who need to prioritize their well-being. Hailey Hardcastle explains why schools should offer mental health days and allow students time to practice emotional hygiene without stigma. Follow along to learn how she and a team of fellow teens transformed their advocacy into law.

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Health Policies Stress Learning 52

Small Business CEO

MAY 13, 2020

A managed services business that helps consumers improve their credit score or in many cases helps them get qualified for a good loan deal that is the business you may want to start – the Credit Repair Business. Clients with a less stellar credit score will come to you and your objective is to get it higher. This job deals with disputing inaccuracies in a piece of negative information on your client’s report.

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Agencies Management Finance 97

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

Finance

Productivityist

MAY 13, 2020

My guest for this episode of the program is Ron Tite , the author of Think Do Say: How to Seize Attention and Build Trust in a Busy Busy World. This episode is brought to you by Setapp , a subscription for Mac apps. Setapp packs over 180 high-quality apps into one. There’s an app for almost any task, so you can stay in your flow and finish what you started.

2020 52

2020 Email International UPS 52

Brilliantly Better

MAY 9, 2020

A very close friend told me the other day an interesting story. It’s about an old Romanian habit, of cutting the margins of the pie. She started like this: “When I was little, I remember that every time we baked a pie, my mom will lay out the dough in the tray, and then cut. Read more Why Do We Cut The Margins Of The Pie? The post Why Do We Cut The Margins Of The Pie?

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TED Talks

MAY 11, 2020

How can we stop the next pandemic before it starts? Disease researchers Pardis Sabeti and Christian Happi introduce Sentinel, an early warning system that detects and tracks viral threats in real time -- and could help stop them before they spread. Learn more about the cutting-edge technology that powers the system and how the Sentinel team is helping scientists and health workers during the coronavirus pandemic.

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Networking Health Learning 52

Small Business CEO

MAY 15, 2020

The nature of modern employment is at a crossroads and many people are now choosing to become their own boss, or they find themselves in a situation where they need to become their own boss due to changing circumstances. It could be due to wanting more personal freedom, or it could be as a result of being furloughed during the quarantine period. Whatever your circumstances it is vital that you understand the realities of working for yourself.

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Forms Goals Management 93

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

Finance

Productivityist

MAY 13, 2020

My guest for this episode of the program is Ron Tite , the author of Think Do Say: How to Seize Attention and Build Trust in a Busy Busy World. This episode is brought to you by Setapp , a subscription for Mac apps. Setapp packs over 180 high-quality apps into one. There’s an app for almost any task, so you can stay in your flow and finish what you started.

2020 52

2020 Email International UPS 52

INSIGHTS: The Guthrie-Jensen Blog

MAY 15, 2020

by TJ RAMOS-GUZMAN Vice President and Training Consultant for Sales and Customer Service Programs Guthrie-Jensen Consultants From 16-31 May 2020, high-risk areas in the Philippines have transitioned from Enhanced Community Quarantine to a Modified Community Quarantine.

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Customer Service 2020 Training Stress 40

TED Talks

MAY 14, 2020

After seeing the conditions in which children were held at a detention center on the US-Mexico border, Sister Norma Pimentel established a humanitarian respite center in Texas where people can get clean clothing, a warm shower and a hot meal. In this powerful talk, Sister Pimentel discusses her lifelong work restoring human dignity at the border -- and calls on us all to put aside prejudice and lead with compassion.

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Clothes 52

Small Business CEO

MAY 14, 2020

In business, you need to be able to use every resource to your advantage if you don’t want to be one of the many businesses that fail each year. And while the right general strategy will go a long way, the minute factors that come from where you live, where you are based, and the local demographics and interests will make all the difference as to whether your business succeeds or fails.

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Environment 83

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Confidence

Productivityist

MAY 10, 2020

This episode of the podcast is sponsored by Shippo. The #1 challenge for most e-commerce businesses? Shipping. And these days customers expect it to be flawless. That’s why you need Shippo. Whether you’re a major retailer, or just getting started, you will save time and money, fulfill and ship at scale, and make returns easy for your customers with Shippo.

2016 52

2016 UPS 52

The Persistent Assistant

MAY 11, 2020

Managing Physical and Information Resources and Document Production Crossword Solution will be posted with the next crossword Download the solution: Managing Physical and Information Resources Crossword

Management 40

Management 40

TED Talks

MAY 12, 2020

Nearly half a million people in the US are in jail right now without being convicted of a crime, simply because they can’t come up with the money to pay cash bail. To try and fix this system, public defender and activist Robin Steinberg asked a straightforward question: What if we paid bail for them? In conversation with TED Radio Hour host Manoush Zomorodi, Steinberg shares how her nonprofit The Bail Project -- which uses a revolving fund to post bail for those who can’t afford it -- is scaling

UPS 52

UPS 52

Small Business CEO

MAY 14, 2020

Provisions of law organize our world and are meant to make life simpler and orderly. But finding yourself in their complexities, requires patience, lots of knowledge, and experience. We can do everything ourselves, but fortunately, we don’t have to, since we can get legal advice from someone who has completed several years of legal studies. Legal matters are not only complicated, but they must be dealt with in the right order and within deadlines.

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Legal Filing 82

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

Skills

Productivityist

MAY 10, 2020

This episode of the podcast is sponsored by Shippo. The #1 challenge for most e-commerce businesses? Shipping. And these days customers expect it to be flawless. That’s why you need Shippo. Whether you’re a major retailer, or just getting started, you will save time and money, fulfill and ship at scale, and make returns easy for your customers with Shippo.

2016 52

2016 UPS 52

Small Business CEO

MAY 12, 2020

Running your small business on the cloud can offer several advantages. It can improve security, better protect your essential data, and provide a better experience to your customers. However, many new businesses do not start off on the cloud. To gain these advantages, there are a few steps you can follow to set up your small business on the cloud. Step 1: Learn the Lingo.

UPS 60

UPS Learning 60

Small Business CEO

MAY 11, 2020

Remote work has been steadily gaining traction in recent years, most especially now. If you’re lucky, you’ve enabled your team to work remotely–but if not, it’s never too late to start. There are many advantages to moving your team remote. The ability to continue business as usual during a global pandemic is maybe the first to come to mind.

Goals 60

Goals Management 60

Small Business CEO

MAY 11, 2020

Starting a business is no easy thing. It takes a resilient approach, dedication, hard work, and sleepless nights to see your business aspirations come to fruition. If you don’t have what it takes for a business start-up, then it’s high time you considered other options. When starting a business, whether small or big, you need access to capital.

Finance 59

Finance UPS 59

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

Finance

Small Business CEO

MAY 11, 2020

Have you lost an existing customer? Brace yourself – it’ll cost you 25 times more to acquire a new client than to retain a current client. That fact alone is enough to justify the $350 billion firms invest in customer service. For a startup, communicating with customers to help solve their problems is a matter of survival. Deliver ineffective customer support, and you can say goodbye to future revenue from clients.

Customer Service 59

Customer Service 59

Small Business CEO

MAY 11, 2020

The functions and capabilities of chatbots have evolved over the years. They have changed from being simply repetitive and illogically predictive to intelligent, programmable, and highly interactive features in a chat application or service. Chat, just like calls, is a way of communicating in real-time. Thus, this method of communication saw great potential in businesses, not just on the customer service aspect.

Customer Service 59

Customer Service 59

Small Business CEO

MAY 14, 2020

Many people are at a crossroads in their careers and due to the proliferation and ease of the internet, many choose to set up a home office. Overheads can be low and lifestyle choices can also come into play as you can combine childcare at the same time, or look after elderly relatives. However, many people often find themselves in the situation of having bad credit due to their previous spending history.

Home Office 54

Home Office UPS Lifestyle Finance 54

Small Business CEO

MAY 14, 2020

Starting your own business is pretty exciting, but it is also a lot of hard work. In many cases, start-ups often start small with one or two people running the business. After a while, if successful, work increases making it impossible for one person to keep up alone. This would be the best time to start considering hiring a number of professionals each with specific expertise to help run a successful business.

Finance 54

Finance UPS 54

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

2025