article thumbnail

14 Workplace-Friendly Holiday Exchange Gifts for Coworkers

Success

ClassPass With a monthly membership, ClassPass connects you to thousands of fitness and wellness experiences—whether you choose strength training, yoga, Pilates and boxing classes, or massages, acupuncture and manicures, is entirely up to you. Price: $49.99/ bushwickkitchen.com 7. Price: $54.95/ compartes.com 8. Bookshop.org 2.

Gifts 279
article thumbnail

Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Price Isn't the Primary Loyalty Factor

Make or Break Moments

So I’m returning because I: Liked my past experiences Felt good about the value Liked the quality of the product Did you hear me mention price? He and I hadn’t talked price. No reason to – the price was on the chair. The full price and the sale price. I was pleased with the price.

article thumbnail

Personalize your customer service

Service Untitled

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

article thumbnail

7 Types of Competitive Advantages and How to Develop Yours

Success

In other words, it addressed the unmet demand of adult learners seeking skills training. That is, you offer the same or similar product as your competitors but at a lower price. But over time, you can train yourself to enjoy a dinner out or attend a concert while still making innovative connections.

Budget 279
article thumbnail

Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

article thumbnail

Is customer service more about loyalty or preventing frustration?

Service Untitled

Since customer service is now getting more and more complicated because prices have become so competitive, does it also depend on a better defense or one of offense? Depending on the position an organization chooses is most dependent on the product or the service offered. photo by: Ed Yourdon.