The Small Business Blog

APRIL 22, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

Social Media 100

Social Media 2007 2008 2006 100

Service Untitled

DECEMBER 5, 2012

And when they were satisfied with that relationship, then the “social vampire” would cling on to the next person – drawing apart everyone’s patience and exhausting all those left behind in that person’s social wake. Will customers lie?

Social Media 40

Social Media Customer Service 2005 Facebook 40

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.

Social Media 100

Social Media Facebook Twitter Legal 100

The Small Business Blog

MAY 25, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? What better way to do this than through social media?

Social Media 100

Social Media 2007 2008 2006 100

Success

JUNE 30, 2021

You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. High-Quality Products and Services.

Promotion 253

Promotion Purchasing Social Media Clothes 253

All Things Admin

FEBRUARY 20, 2023

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. And an admin who is unable or unwilling to keep up with the ever-changing technological demands of the profession will get left behind. Let’s look at each component individually.

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

Success

AUGUST 25, 2021

If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. Take them or break them; it’s up to you.

Social Media 246

Social Media 2021 Clothes Phones 246

Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service.

Social Media 100

Social Media Customer Service Phones AT&T 100

Small Business CEO

MAY 9, 2013

For cash strapped small businesses social media can be a cheap and effective way to promote your business/brand and increase revenue. At the same time many SMBs don’t properly utilize social media or ignore it altogether. Do set up social accounts on all the relevant social platforms for your business.

Social Media 40

Social Media Networking Customer Service Promotion 40

Service Untitled

JULY 15, 2011

Now the average customer can get immediate gratification; no phone calls to the organization to find out the CEO’s name and no waiting weeks for a response as the letter snakes itself around various departments looking for a solution. Social media, namely Facebook and Twitter get unhappy customers attention.

Social Media 40

Social Media Customer Service Twitter Google 40

The Small Business Blog

MARCH 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? But, what makes good customer service? keep it up.

Customer Service 100

Customer Service 2007 2008 2010 100

Service Untitled

FEBRUARY 6, 2013

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Understand the product or service and has a thorough working knowledge of the components.

Customer Service 40

Customer Service Social Media 2005 Phones 40

Service Untitled

JULY 31, 2012

Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.

Customer Service 40

Customer Service Expenses Social Media Phones 40

Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

Customer Service 40

Customer Service Social Media Agencies Facebook 40

Service Untitled

SEPTEMBER 16, 2013

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

Customer Service 40

Customer Service Credit Card Social Media Agencies 40

Eat Your Career

AUGUST 28, 2023

You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Be Mindful of Privacy and Confidentiality Concerns All new technology runs the risk of opening us up to new privacy and confidentiality concerns. All too often, we end up working on autopilot.

Skills 130

Skills Legal Social Media Project Management 130

Service Untitled

JUNE 14, 2013

So are there different levels of service for credit card customers depending on one’s credit and past financial history? Bad credit comes with high fees and interest rates, but as a consumer works their way up into a more acceptable credit score, the perks get better, and the fees get lower.

Credit Card 40

Credit Card Customer Service Social Media Medical 40

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. Consider using social media the same way. Offer role-playing, mentoring and carefully select those employees who can resolve, address and deal with customers in a positive manner.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Recruit CRM

JANUARY 25, 2022

Therefore, make sure you discover the tools and features available that will set your business up for future success. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software. Mobile recruitment can't be ignored today by recruiters.

Agencies 65

Agencies Resume Social Media Job Hunting 65

Service Untitled

APRIL 4, 2011

In real estate sales, there is a lot more to successful customer service than dealing with just customers and clients. Homes are listed in multiple listing services, and thousands upon thousands of other selling realtors are there to sell a listed home. Follow up in your business relationships.

Customer Service 40

Customer Service Social Media Phones Confidence 40

Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Customers have changed, and customer expectations have greatly changed!

Customer Service 100

Customer Service Social Media Phones AT&T 100

Tips From T. Marie

DECEMBER 30, 2014

That means responsive websites, cloud storage of shared documents and ease of communicating via email and social media. If you don’t realize the majority of your visitors are stopping by on their smart phones, you may not be offering them a responsive design in order to give them the best experience. Being CONNECTED.

2015 100

2015 Social Media 2014 Customer Service 100

The Small Business Blog

FEBRUARY 16, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Getting Fired Up! External Links External Links SynergyOne.co.uk

UPS 100

UPS 2007 2008 2006 100

Make or Break Moments

JANUARY 29, 2010

I should be wrapping things up – preparing for a girly weekend with my middle schooler, but no. His phone is turned off – probably to avoid my text messages – and the silence is killing me. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot.

Social Media 100

Social Media Customer Service 2009 2008 100

Recruit CRM

JUNE 17, 2021

This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis. Expertise in online marketing and social media strategy. Build, implement and manage social media strategy.

Social Media 52

Social Media Skills Salary International 52

The Small Business Blog

NOVEMBER 9, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Organizations are working to help them size up. — ST.

2009 100

2009 UPS 2007 2008 100

Service Untitled

MARCH 22, 2010

Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Possibly Related Posts: L.L.Bean ranks #1 in customer service L.L. Inventory tracking. At a local.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

The Small Business Blog

NOVEMBER 23, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

UPS 100

UPS 2007 2008 2009 100

Office Dynamics

OCTOBER 15, 2014

Then out of the blue, the topic crops up at work or at your kid’s school. Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school.

Administrative Professionals 100

Administrative Professionals IAAP 2009 Social Media 100

The Small Business Blog

NOVEMBER 16, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

DECEMBER 14, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 16, 2009

One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Yet, a phone call appeared to be more important than engaging me in even trivial conversation. The marketing worked, I was there in person.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

NOVEMBER 2, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

OCTOBER 26, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

Make or Break Moments

JULY 28, 2010

It is like the guy in the bar that comes up and says “haven’t I seen you somewhere before?&# The caller introduced himself as Dave Somebody. “Hi Dave, how can I help you?&# Well, I represent a company that compiles memorabila for your loved ones.&# -pause – HYSTERICAL LAUGHTER. . Or his first day on the job.

Customer Service 100

Customer Service 2009 2008 2010 100