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Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

The Leader Assistant Podcast

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

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Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

The Leader Assistant Podcast

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Is British Airways providing better customer service or are they stalking you?

Service Untitled

British Airways has initiated a new customer service program called “Know Me.” ” The search system to be employed will also be able to pull up information about a customer’s previous travel arrangements, prior complaints, meal requests, and Executive Club status. Other passengers seem to care less.

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Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

The Leader Assistant Podcast

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

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Ep 248: Cathy Rong – Chief of Staff for Questlove

The Leader Assistant Podcast

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Why Blindly Following the Rules Is a Mistake

Eat Your Career

The other night, my parents and I hit a local restaurant for happy hour. In this instance, it was at the expense of exceptional customer service. I’m talking about more than customer service now. Our entire customer service experience would have felt different. Post on Google Buzz. Tweet This!

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

The Leader Assistant Podcast

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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