The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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Service Untitled

MARCH 23, 2011

The key is to keep current customers engaged so they will want to use your services or buy your products. Besides excellent products and outstanding customer service, customers want to make the world a better place to live. Starbucks ensures fair pay and health care for bean growers.

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Stephanie LH Calahan

JULY 1, 2011

Powerfully Productive businesses know that effective follow-up is critical to success.    CRM stands for Customer/Client Relationship Management.    Keep reading to learn more about what makes this tool unique and maybe you will decide that it could be one of your Productivity Powerhouse Tools too!

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Stephanie LH Calahan

JANUARY 8, 2010

Productive & Organized Home Contribute to P&O! Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Click to get posts as we publish Prefer less email? Are You as Productive as You Could Be? Learn whatis enhancing or impeding your productivity today!

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The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. Please enter your real name, not your company, product or services name.

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The Small Business Blog

MAY 23, 2010

Set aside time each day to answer your email and try to update your website slightly if you have time left over. If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. Please enter your real name, not your company, product or services name.

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The Small Business Blog

MARCH 21, 2010

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!

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Recruit CRM

JUNE 17, 2021

Apart from describing the tasks, talk about the leave policy, workplace bonuses, yearly paid leaves, vacation plans, health insurance, employee stock options etc. Examine consumer behaviour and modify email and advertising campaigns accordingly. Organise, produce, and manage positive business and customer connections.

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The Small Business Blog

JUNE 13, 2010

Share information about your business and about you – your history and values are important to prospective customers. Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch.

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The Small Business Blog

JUNE 18, 2010

I’ll be speaking about starting out in business and WinWeb’s products and services, including how they could help your business. Email lindsayATlocal.winweb.com to find out more details, and for your own personal invitation. Please enter your real name, not your company, product or services name.

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The Small Business Blog

MARCH 28, 2010

Many equipment manufacturers offer free training to companies that purchase their products. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. Please enter your real name, not your company, product or services name.

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The Small Business Blog

MARCH 24, 2010

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

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The Small Business Blog

JUNE 1, 2010

Problem 1: My productivity is reduced working from home. One reason for decreased productivity is trying to achieve everything all at once. It can be all to easy to just quickly check an email, or write a quick blog post – but if this is impacting negatively on your home life these are habits you need to break.

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The Small Business Blog

MARCH 14, 2010

Try to focus on the benefits of what your product can do for the buyer, rather than its features. Learn everything you can about your competition, their products and how they advertise. Please enter your real name, not your company, product or services name. thanks for your advice. Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 20, 2010

Make sure they know exactly how your products and services can help their business succeed. It may seem obvious, but periodically asking a customer about how you or your service/product can help make their work-flow easier builds relationships. You are training your customers that that is what you are worth.

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The Small Business Blog

DECEMBER 28, 2009

Please enter your real name, not your company, product or services name. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. If you enter your URL, your name will become a link to the URL.

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The Small Business Blog

NOVEMBER 23, 2008

Obviously this has nothing to do with WinWeb , but never the less people call and email us about it, understandably angry and upset. We do not install software since all of our software and business services for small business are online only, we also have no product that scans your computer for viruses.

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The Small Business Blog

DECEMBER 18, 2009

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The Small Business Blog

NOVEMBER 28, 2009

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The Small Business Blog

NOVEMBER 20, 2009

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The Small Business Blog

NOVEMBER 13, 2009

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The Small Business Blog

AUGUST 6, 2010

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The Small Business Blog

NOVEMBER 6, 2009

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The Small Business Blog

JULY 30, 2010

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The Small Business Blog

JULY 30, 2010

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The Small Business Blog

JULY 23, 2010

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The Small Business Blog

JULY 16, 2010

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The Small Business Blog

JUNE 26, 2010

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The Small Business Blog

JUNE 18, 2010

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The Small Business Blog

JUNE 11, 2010

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The Small Business Blog

JUNE 4, 2010

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The Small Business Blog

MAY 28, 2010

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The Small Business Blog

MAY 21, 2010

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The Small Business Blog

JANUARY 20, 2010

Competitive Intelligence: Not Just For Big Business by Stefan Töpfer on Jan 20, 2010 Small business owners may have nightmares about reading an article about the product launch of your closest competitor only to realise it’s the same product you have been working on for months. based on your choice of query or topic.

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Stephanie LH Calahan

APRIL 27, 2011

.  In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    If you are the type of person that procrastinates when it comes to money, this is the best choice for the health of your business. 

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The Small Business Blog

MAY 12, 2010

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The Small Business Blog

MARCH 9, 2010

Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under Customer Service , SME-Blog. Please enter your real name, not your company, product or services name.

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