LEADERASSISTANT.COM

JANUARY 28, 2024

. – Dolly Parton CONNECT WITH ELLEN Ellen on LinkedIn ABOUT ELLEN Ellen Richards, Founder of The Lightbrary, is on a mission to empower Executive Assistants to dream bigger, explore possibilities with curiosity, and confidently create action plans to achieve their goals.

Restaurants 77

Restaurants Customer Service Budget Training 77

LEADERASSISTANT.COM

JULY 16, 2023

In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that’s not quite for you. Monica Martin is a longtime assistant in the aerospace engineering industry.

Restaurants 75

Restaurants Customer Service Budget Interviewing 75

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 83

Administrative Professionals 2023 Finance Restaurants 83

Success

MARCH 4, 2024

In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. What’s Your Presentation Persona? The thing is, most speeches are delivered to small groups and are known as “presentations” or “sales pitches.” We live in a golden age of public speaking.

UPS 290

UPS Social Media Etiquette Health 290

LEADERASSISTANT.COM

DECEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Networking 79

Networking Restaurants Customer Service Budget 79

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

Concetta also moonlights as a ghostwriter for self-help books and pretends to be a gardener on weekends. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants 87

Restaurants Customer Service Budget Interviewing 87

Allwork

JUNE 29, 2023

Retaining customers is not only beneficial for fostering a sense of community but also for maximizing your profits. The onboarding process presents a valuable opportunity to create a lasting impression while preventing any potential friction or frustration that could drive new members into the arms of competitors.

Social Media 264

Social Media 2025 Collaborate Promotion 264

Service Untitled

MAY 6, 2013

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.

Customer Service 40

Customer Service Training Expenses Confidence 40

LEADERASSISTANT.COM

AUGUST 6, 2023

Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust. Maggie’s versatility and strong orientation for action is unique. Maggie’s approach is upbeat, curious, collaborative, and culture-first.

AT&T 77

AT&T Restaurants Customer Service Budget 77

LEADERASSISTANT.COM

DECEMBER 31, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

IAAP 75

IAAP Administrative Professionals Restaurants Customer Service 75

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Management 84

Management Restaurants Customer Service Budget 84

LEADERASSISTANT.COM

JUNE 4, 2023

She currently resides in Washington, DC with her wife Katina Hoyles. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants 93

Restaurants Travel Customer Service Stress 93

LEADERASSISTANT.COM

MAY 21, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 79

Restaurants Customer Service Budget Interviewing 79

Service Untitled

NOVEMBER 4, 2010

Every day we see customer service in action. Those are the customer experiences we seem to remember the best. Some companies have consistently provided exemplary customer service, and obviously it’s hard to replicate because those experiences and attitudes are what makes these organizations stand out from the crowd.

Customer Service 40

Customer Service Training Confidence Skills 40

Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40

Service Untitled

APRIL 22, 2013

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

Customer Service 40

Customer Service Credit Card Policies AT&T 40

Service Untitled

DECEMBER 12, 2012

What we don’t like however, are problems with the merchandise or services we purchase. Therefore customers are more likely to shop at the competition when customer service perfection fails. So what are some of the customer service “need to master” skills in order to create that exceptional experience ?

Customer Service 40

Customer Service Holidays Gifts Clothes 40

Worxbee

MARCH 15, 2021

For example, consider the interpersonal skills of someone in their first customer service role. They may be able to do the job, but sometimes shy with customers. On the other hand, someone with years of customer service experience is often more seasoned and confident. On-the-job training.

Skills 52

Skills Customer Service Training Environment 52

LEADERASSISTANT.COM

APRIL 16, 2023

She lives with her husband and in the beautiful Mad River Valley of Vermont. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Negotiating 52

Negotiating 2019 Restaurants International 52

Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. Andrea Callanan is passionate about helping people and businesses find their confidence, their voice and business success. Andrea Callanan.

Mentoring 312

Mentoring International 2021 Social Media 312

LEADERASSISTANT.COM

NOVEMBER 26, 2023

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Email 67

Email Management Confidence Policies 67

Success

SEPTEMBER 6, 2021

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services?

Social Media 288

Social Media Email Google Interviewing 288

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki has also provided support to several other key executives and managed various teams within BCG’s South System, including the Visual Services team and the Houston EA/AA team. She mentors, trains, and coaches EA/AAs across the region. While supporting J., He’s the one that gets the people to do the greatest things.

Management 98

Management AT&T 2018 Training 98

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support.

AT&T 74

AT&T Retirement Travel Networking 74

Energage

SEPTEMBER 4, 2017

The human element of an organization, which is less tangible than other processes and systems, presents a true leadership challenge. Executive teams think twice before taking actions that might shake investor confidence. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes.

2017 58

2017 Customer Service Training Skills 58

Service Untitled

APRIL 30, 2009

Service Untitled The blog about customer service and the customer service experience. People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40

The Small Business Blog

NOVEMBER 2, 2009

A Niche Market Can Be Your Train to Succes s: Talking to my fitness trainer the other day reminded me of niche markets and how they’re central to so many small business’s success. Halloween presents many business opportunities that a savvy entrepreneur won’t want to overlook.

2009 100

2009 UPS 2007 2008 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

LEADERSHIP QUOTE You are being presented with a choice, evolve or remain. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 83

AT&T Mentoring Gossip Confidence 83

Service Untitled

NOVEMBER 5, 2010

Customers don’t want to be embarrassed, lectured, corrected, or have an agent express a “know it all&# attitude. Be educated about your products and services through lectures and training sessions so you can be a competent source of information. Correct design mistakes or service interruptions.

Customer Service 40

Customer Service Social Media Training AT&T 40

The Small Business Blog

JUNE 10, 2009

We have been training a large number of virtual assistants in all aspects of our service offerings for months and we are very confident we can provide a professional and extremely cost-effective service to all our clients.

2009 100

2009 2007 2008 2006 100

Recruit CRM

AUGUST 10, 2020

So, if a candidate is applying for a ‘customer service’ job, she needs to highlight in the resume , similar jobs held before or even the ‘service’ or ‘support’ aspect of other jobs held earlier. trained or not) will follow a structured interview method. Preparation. for the Interview. The idea would be to. that role.

Interviewing 52

Interviewing Salary Resume Negotiating 52

Recruit CRM

NOVEMBER 8, 2021

Improved Inter-Departmental Communication A strong interior is what leads to a confident exterior. An Applicant Tracking System gives complete access to all applications, presenting them on the same front. In my career, they would rank as the best ever in customer service. This helps in making better and faster systems.

Resume 69

Resume Agencies Social Media Interviewing 69

Men With Pens

JANUARY 10, 2010

The guy writes with confidence and authority. The professor also regularly shows up to attend conferences, seminars, and make paper presentations. When I go to a website I don’t need to like the salesman, owner or customer service rep. You should go check out his website. So our guy listens attentively.

2010 40

2010 AT&T Social Media Twitter 40