Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings!

Networking 100

Networking Social Media Etiquette Facebook 100

Professional Assistant Blog

DECEMBER 11, 2007

Home About Me Advertise Blogging Tips for Company Blogs By The Professional Assistant on Tuesday, December 11, 2007 Filed Under: Client Service , Productivity D o you blog for your company? Make sure that the person who is blogging for your company (if this is not you), has outstanding credentials. Post regularly.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

FEBRUARY 25, 2008

Home About Me Advertise Top Reasons for Working in Large and Small Companies By The Professional Assistant on Monday, February 25, 2008 Filed Under: Job Seeking , Productivity , Travel D o you work in a large company ? A small company ? Here are my top reasons for working in each type of company.

2008 100

2008 Cubicle Google Docs 2007 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The lady that disapproved used to work for a very corporate company and happened to be my boss because she was the CEO's assistant. The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I am learning time zones and currencies and every day I am shaking in my boots that it might be too much but I want it so dang bad! My CEO is new.

Attire 40

Attire Etiquette Clothes Time Zones 40

Laughing all the Way to Work

JANUARY 4, 2008

I called someone on their business phone and their voicemail greeting said, “Leave a message and I’ll get right back to you”, but they didn’t identify who they were. The following should be included in your greeting: Your name, title and who you work for, but you could also include your company name. Incoming Call!

Etiquette 100

Etiquette Phones Learning UPS 100

Step It Up VA Coaching

OCTOBER 25, 2012

And email etiquette is a big deal, so always use complete sentences, etc., But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives. Learn as much as you can about your client’s business. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Small Business CEO

OCTOBER 26, 2012

Similar to other forms of social media marketing, you must know how to effectively use text marketing and which rules of etiquette to abide by. By 1993, the first consumer mobile phone providing text messaging options was made available. Some so-called marketing firms send out massive amounts of text messages on behalf of companies.

Social Media 40

Social Media Etiquette Forms Phones 40

Professional Assistant Blog

OCTOBER 29, 2008

for your company, click here. Believe it or not, this was quite an easy system to learn. Just click on any of the links below to take a look at the particular task you would like to learn about. If you’re looking to purchase ACT! This same thing happened to me as well as one of my readers.

2008 100

2008 Cubicle Google Docs 2007 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Learn whatis enhancing or impeding your productivity today! Productive & Organized Home Contribute to P&O!

Twitter 100

Twitter Fax Networking Etiquette 100

Professional Assistant Blog

OCTOBER 31, 2007

Then there are times when I am bored out of my mind and start either asking others for work or updating the company database. People have to learn that they are not the only ones that need things to get done quickly. Apparently, everyone comes to me all at the same time.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

MARCH 28, 2008

Heres a sample Thank You letter that you can use to get that dream job you have been waiting for: Your Name Your Address Your City, Province, Postal Code Your Phone Number Your Email Date Name Title Organization Address City, Province, Postal Code Dear Mr./Ms. My phone number is (XXX) XXX-XXXX.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Professional Assistant Blog

SEPTEMBER 13, 2007

I have been an admin for about five-and-a-half years and have worked in a construction company, an investment firm and for a large publishing firm. I feel as if I have created a historic moment within the company, by (most likely) becoming its first male administrative assistant. I never found it weird or uncomfortable.

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Well, behind every important business person, whether they be the head of a Fortune 500 company, a movie star or even The President of the United States, they all need an assistant to help them manage their responsibilities. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

JUNE 30, 2010

You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. If one person hears the bad news of a rain storm on your company picnic, by the time the news gets to the tenth person, the rain has turned into a catastrophic tsunami. At a local. Networking.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

The Marq

APRIL 22, 2010

Call to Action Have you ever sat in a meeting or held a conversation with someone only to be interrupted by a phone ringing? One involved a meeting where all four of us placed our cell phones on the table while discussing the business at hand. Because each of the two offenders’ phones rang during the meeting.

Phones 40

Phones AT&T Etiquette Email 40

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Never underestimate what you can learn from other assistants.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

APRIL 8, 2010

Not only does that have the potential for costing a business huge losses, but it is indicative of an agent who just wants to get off the phone or out of a situation without mediating or solving the problem logically and fairly. Stay away from the agent who doesn’t seek workable options to solve problems and blames others in the company.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 16, 2010

Make sure that tasks directly associated with clients come first, consider the financial impact of a project and its completion date on the company, don’t let deadlines control the priority list (expense reports can wait when there are more important tasks), and consider cause and effect (do A to enable B, which accomplishes C).

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Service Untitled

MARCH 16, 2009

Less time spent by representatives on the phone, over chat, etc. saves the company money. Customers contact companies to get questions answered or issues resolved. When an issue is resolved on the first contact, one representative handles the issue and knows what it is about. Saving money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Laughing all the Way to Work

NOVEMBER 1, 2008

When he is in the office it is good, at least I have company. My company is moving to a new space with a more open concept and I am looking forward to it. When you are in a cube you just stick your head up to speak to your neighbour and if you see they are on the phone, you go about doing something else until you hear they are free.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 12, 2010

Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Morgan Chase & Co. Lynn has worked at HPTI for 8 ½ years and was thrilled to be recognized at this level.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 12, 2008

Big companies are going down the tubes, people are losing their jobs and all of us are wondering what the future holds for us and is there hope that we will keep our job? Networking within your own company is a great way to keep your current job or secure a future one. The world economy seems to be having a melt down. Be thankful.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Learn whatis enhancing or impeding your productivity today!

Networking 100

Networking Goals Twitter Environment 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

So why do companies continue to do it? Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. To me this shows me the company has not done their homework on updating their contacts and are not considering the environment.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! In both of my situations, it would have been helpful if I had given my input. 23, 1 p.m. (New 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

OCTOBER 31, 2009

I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Admit your mistakes and try to learn from them. When I told my boss he said it must be my grandsons version of the 12 step program. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. 23, 1 p.m. (New If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100