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Members of Your Team Might Be Experiencing Middle Management Syndrome—Here’s How to Fix That

Success

In this gray area, they often don’t get enough training or the acknowledgment or credit they deserve and are often overlooked because the focus is on the levels both above and below them. It can also ensure managers are well-trained, supported and recognized. Training and support should be consistently and equitably offered.

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Unlearning Silence in the Workplace: How to Speak Up at Work

Success

You’re in a meeting—perhaps learning about a new company initiative or listening to a boss who wasn’t happy with your team’s performance—and you have something to say, but then you just… don’t. She asks people to examine the costs of staying silent: “We unlearn being silent by recognizing and wrestling with the silence we’ve learned.

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How to Help Your Sales Team Overcome the 4 Most Limiting Mindsets

Success

Sales managers are responsible for optimizing seller performance to realize revenue goals. Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. Training and hands-on experience can only get sellers so far. Overcoming the 4 Most Limiting Sales Mindsets.

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New Year’s Resolutions by Enneagram Type: Which Number Are You?

Success

Using the Enneagram, we can set goals and craft New Year’s resolutions with an understanding of why we act the way we do and what it will take for us to transform our habits. He describes how using Enneagram knowledge can help people set goals and make resolutions that stick. “We How the Enneagram Impacts Your Goals.

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6 Ways for Assistants to Gain Respect

Office Dynamics

Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. A goal in communicating is to get people to listen to us. Maybe our goal is to get them to buy into an idea or try something new.

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Top 9 Communication Tips for Executive and Administrative Assistants

Office Dynamics

Ask yourself if your goal is to communicate or to win. When we have conflicting views or opinions, usually our goal is “someone has to win and someone has to lose. Use assertive communication skills to manage these situations. This can save you rework, errors or moving in the wrong direction on a task or assignment.

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Things Assistants Do That Executives Appreciate

Office Dynamics

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Cultivates professional networks that help us accomplish our goals. Appropriately assertive.